[Resolved]  Quikr.com — quikr deliver me a damaged mobile but didn't reply back or refund my money

Address:Ganjam, Odisha, 760001
Website:www.quikr.com

I hate quikr service quikr didn't reply my mail after deliver me a display damaged sony xperia z2 damaged condition no problem im a media person person i know how to collect my money. Quikr cheat customers. Loot money from customer showing good product and deliver damaged product and didnt reply back after deliver this is very very bad service. I will post about this things every where on social network about quikrs ghatia 3rd class service. So please friends don't buy from quikr any thing

Ticket no:[protected]
Add id:[protected]
Product: sony xperia z2 3gb ram 16 gb rom
+4 photos
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Sep 25, 2017
Complaint marked as Resolved 
Thank you so much to Quikr Door step Service and thanks a lot to Miss. Zabral Jennifer who handled my complain and solved my problem Refund Case . Now i believe Quikr service is very good service. Never Harsh the customer. Quikr Agree to refund my money I am So Happy with Quikr Service. Thanks Thanks Thanks a Lot. I will Give 5 Star to Quikr Service
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Quikr Customer Care's response
Hi Subhasis We regret the discomfort caused. We are working on your issue and our support team will get in touch with you shortly. Thank you
Sep 15, 2017
Updated by Subhasis Satapathy1
Ticket no:[protected] & ticket no:[protected]
Add id:[protected]

I had bought a sony x peria z2 3gb ram 16gb rom black mobile form quikr door step intracity order in that add mobile is displaying ok condition in picture and seller also told me he handover the mobile to quikr courier boy in good condition the also take photo of the mobile in pickup time but quikr deliver me a display damaged mobile on[protected] i have lodge more complaint at [protected]@quikr.com from 03/09/2017 but i didn't reply back from quikr office. After lodge complaint at https://www.consumercomplaints.in next day then i got a call from this no-quikr office no-[protected] for scheduling a reverse pickup of my sony xperia z2 3gb ram which was display damaged condition i have received from quikr delivery. But still now no courier boy come to my address to take the product from me i m very very sad. Please friends don't buy any product from quikr doorstep order they are cheat customer and looted your hard earned money they didn't help or support after deliver doorstep product. Very bad service from quikr i did not think about this type of service from quikr.

I will be very thank full to you if you arrange a reverse pickup of the damaged product i have received

From : sunia. [protected]@gmail.com
Name : subhasis satapathy
Mobile : [protected]
Category : doorstep delivery transact damaged
Verified Support
Sep 18, 2017
Quikr Customer Care's response
Hi Subhasis, We regret the dismay caused. We have escalated your issue and our support team shall address your concern at the earliest. Thank you
Complaint comments 

Comments

don't buy anything from quikr.com and olx most of the time they sell second hand product and the main thing is the company itself is a second hand company.
Thank you so much to Quikr Door step Service and thanks a lot to Miss. Zabral Jennifer who handled my complain and solved my problem Refund Case . Now i believe Quikr service is very good service. Never Harsh the customer. Quikr Agree to refund my money I am So Happy with Quikr Service. Thanks Thanks Thanks a Lot. I will Give 5 Star to Quikr Service.

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