[Resolved]  Quikr — fraud travel agent of rented car - given by quikr

Address:382424

This is with reference to the above, i beg to draw your kind attention towards fraud travel agent of rented car - given by quikr. I was going to goa for 3 days tour and i have asked from quikr about self rent car details for 3 days at goa and quikr provide me details of travel agent which includes the name of jogeswari travel, agent name - jyotibha shinde and his mobile number - [protected]. We have fixed self drive for 3 days tour for rs 6, 600 from airport (Rs 3, 600 for 3 days charge and rs 3, 000 as deposit). On day (16/07/2018 at 15:50) of arrival at airport goa, i have taken the wagonr car and given rs 6, 600 as discussed above.

On very next day i was going to aguda fort near calungate beach, where i my car is been stopped by rto police and police has asked me that you are tourist at goa and you can not travel in private vehicle and instead you have to drive yellow plate (Commercial car). For which i had made rto inspector to talk with travel agent and latter car was taken into police custody. Rto issued me challan where it is written that i had paid travel agent rs 6, 600 at airport and travel agent given wrong car to tourist. Same challan i am attaching as a proof.

Latter when i have called travel agent for my money, travel agent put my number into blacklist and after sometime i have called from other number he picked up and told me that i will deposit your money into your bank account. But now it has been almost 10 days and agent keep me promising wrongly.

I have been cheated with rs 6, 000 because of fraud travel agent of rented car (Jogeswari travel) details given by quikr and my goa tour got very bad and pathetic experience.

For above, i am putting my strong grievance and i would like to get my money back for all such false statements and not delivering the commitments by your travel agent, who representing an esteemed and loyal organization i. E. M/s. Quikr india pvt. Ltd, how they are wiping out the name of their own organization in front of their privileges customers.

I will be putting fir aginst quikr and quikr travel agent, if my amount will not be given back.

As your ceo is from reputed iim and i am sure he will care for such loyal customer who has been cheated by quikr travel agent. Its damage image of quikr and loose customers.

Quick remedial necessary action needed on utmost priority.

Regards,
Vijay thakor
[protected]@gmail.com
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Aug 27, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Quikr Customer Care's response
Hi Vijay. Apologies for the discomfort caused. We shall get in touch with you shortly and address your issue. Thank you
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