[Resolved]  Quikr — got faulty air conditioner from quikr and no one responding properly

Address:Bangalore, Karnataka, 600037
Website:www.quikr.com

I bought one panasonic 1.2 ton air conditioner from certified quikr product through the quikr doorstep process, they promised that the ac is unused and its brand new but when its delivered the installation person found the ac is in used condition and it's dead now. It's not working now. After several complain and mails to the seller, technician, supervisor, warehouse manager and quikr customer care no one is taking this matter in priority. All are just saying it will be shorted out wait for 48 hours. The complain number which i got from quikr is [protected]. I want my money back as the ac is not in working condition. The ac comes with 7 days of replacement and one year of one assist warranty.
Was this information helpful?
No (0)
Yes (0)
Jun 13, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Quikr Customer Care's response
Hi Sandeep. We regret the trouble caused. We shall get in touch with you shortly and address your issue. Thank you
May 11, 2018
Updated by Sandeep.ks8949
From yesterday I am listening the same words from you guys but they didn't came with any kind of resolution till now. I think now I have to go with my lawyer through legal procedure
Complaint comments 

Comments

From yesterday I am listening the same words from you guys but they didn't came with any kind of resolution till now. I think now I have to go with my lawyer through legal procedure

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5423
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information