[Resolved] Quikr — Mobile exchange

Sodea

from Kolkata, West Bengal

Address:	Kamrup Metropolitan, Assam, 781022
Website:	Quikr.in

I opted for quikrx exchange. There I select HTC526 G (glossy black) in exchange with my Sony Xperia U. The amount is Rs. 7884 after exchange become Rs.3468. Today I received SMS from Delhivery advising me to keep Rs. 7883 in cash. I spoke to quikrx cc today how exactly is the exchange mechanism. She told me technicians will instantaneously confirm the exchange process in the time of delivery. Later the delivery man call me to collect my parcel along Rs.7883. I rang up cc once again asking what's going on? She said exchange is only valid in Delhi, Mumbai, bang, Ahmedbd. What service is this? If not resolve today I have consented the delivery man to cancel by tomorrow and never to associate with quikrx anymore. It wud simply be waste of my precious time. Order no.224419.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2016

Quikr Customer Care's response Dear Sodea, We are sorry to hear that. We will look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr