[Resolved] Quikr — Product cheating and mishandeling

Pratik3680

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha, 751024
Website:	www.quikr.com

I bought a phone from quikr from there new service called doorstep, there is no sign of the phone getting delivered. I tried to contact them more than 10 times for resolving it but they dont seem to be having any idea about how to make this work or solve the problem.

The point is i bought a phone, i havent received it yet and they have no clue where the phone is nor canceling the order nor refunding my money.

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Jul 16, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Jun 13, 2017

Updated by Pratik3680 The Item Ad_ID[protected]

Verified Support

Jun 14, 2017

Quikr Customer Care's response Hi Pratik, We are sorry to hear that. We have updated on this to the concerned team and they shall reach out to you ASAP. Thank you

Jun 17, 2017

Updated by Pratik3680 SOLUTION WHICH WAS PROVIDED:-

We would like to inform you that your order with the Ad id[protected], has been canceled and your payment of INR 29150.00 has been successfully refunded to your Quikr wallet.
Please do cross check on the same and confirm.
Assuring you with best services at all times.
Regards,
-Sumaiya-

I never Asked For a Refund in a Wallet of Quikr which I have not heard nor seen ever.( Even I cant find it on google search).

I need my money in my Bank Account or my Paytm which is the wallet I regularly use.

When I replied to the Concern Person, There is No Response . Still Waiting For my Money.

It is a TORTUROUS EXPERIENCE to buy from Quikr.
First You try to con people with Fake Ads and Now you guys Dont refund my money, I Feel cheated and Waste of my time and my mind.

It is Just a Harassment, which you guys are doing to me.
No phone number provided of anyone from Quikr, nor the Customer care knows anything.
I am Helpless and Irritated by the treatment I am getting from Quikr.

Jun 27, 2017

Updated by Pratik3680 Still Waiting for the refund or the Mobile.

Irritated and Harassed by Quikr.