Quikr — Scammed by QuikrX

Address:Bangalore, Karnataka
Website:www.quikr.com/

I ordered a one plus one from QuikrX which has a 15 day replacement and 6 months warranty. So called quikr certified mobile. The device had a hardware issue of vibration not working. I personally went and returned the device to the return address of Rocket Kommerce LLP Bangalore Jaynagar. It's been 9 days and no one has responded about my replacement and no one responds on emails, twitter, facebook. No one responds to my call. Each toll free support number from Quikr I call ask me to call some other number. No one knows where my device is. It is so horrible as their customer care executive has even cut the call to my face. All I want to know is if I willl get my replacement. They all say it still does not show as received in our database. Even after delivering the device personally they say they haven't received it. It is such a harassment and such a torturous experience. I hope they change their rude ways and give me a call and at least return my hard earned money. I am not the only one. There are so many like me if you visit their twitter page. STOP HARASSING ME QUIKR. After I posted this complaint (Kindly see the link) http://www.consumercourt.info/topic/scammed-by-quikrx?replies=1#post-12111 and fought with the quikr representative someone called me said they ll update me about my device in a day and no response as it's been two since then! Kindly do not purchase anything from quikr at all!
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Encountered same problem with xiaomi MI. I think QuikrX (by Quikr.com ) is selling defective handsets only . Not getting any response from quikr.com.

Abhishek A
Order ID: 10053589

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