[Resolved]  Quikr — sold two dressing table but quikr paid only for one. no action in four months :(

Address:560075
Website:quikr.com

Ritesh mon, oct 23, 2017 at 2:24 pm
To: [protected]@quikr.com
Hello harish,

I am tired of waiting and explaining the same problem again and again. I see no update on my issue. Same things are asked and iteration [explain the issue, provide the proof (Statement) and wait]. Please do something now.

I am thinking of contacting consumer forum to get my balance of rs.730.

Regards,
Ritesh

— forwarded message —
From: harish. N
Date: thu, sep 7, 2017 at 12:30 pm
Subject: re:received buyerãƒâ¢ã¢â€šâ¬ã¢â€žâ¢s payment: ad_id[protected]. Hurry! Provide your bank details and schedule pickup
To: [protected]@gmail.com

Ticket no:[protected]

Dear mr. Ritesh,

We thank you for sharing the wallet statement, and we have forwarded the same to our finance team to cross check and assist on the issue, kindly allow us some time we will get this issue resolved at the earliest.

We thank you for your cooperation.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards,
Harish,
Team quikr
"aasaan hai badalna"

On 04 sep, 2017 04:18 pm, ritesh wrote:

Ticket no:[protected] hello harish,

I have not received any payment in my paytm on 14th aug. Plz see the attachment statement.

Regards,
Ritesh

On thursday, august 17, 2017, harish. N wrote:
Ticket no:[protected]

Dear mr. Ritesh,

We are sorry for the lack of communication. As we have received a confirmation from the finance team, the partial payment was processed to your paytm wallet on 14th aug'17.

Kindly confirm whether you have received the payment or not in order to assist further.

We thank you for your cooperation.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards,
Harish,
Team quikr
"aasaan hai badalna"

On 15 aug, 2017 08:22 pm, ritesh wrote:

Ticket no:[protected]

I haven't received it till now. Do it asap.

Regards,
Ritesh

On thu, aug 10, 2017 at 1:06 pm, harish. N wrote:
Ticket no:[protected]

Dear mr. Ritesh,

We are sorry for the inconvenience caused to you.

We would like to inform you, the partial payment of rs.730 will be processed to your paytm wallet within 24-48 working hours. We will make sure to do the needful on priority.

We shall keep you updated on any progress on the order and assure you that, we will make this a pleasant experience for you.

We thank you for your cooperation.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards,
Harish,
Team quikr
"aasaan hai badalna"

On 09 aug, 2017 07:52 pm, ritesh wrote:

Ticket no:[protected]
I haven't received full payment yet. Do something asap else i will raise complaint in consumer forums.

On jul 3, 2017 1:08 pm, "quikr doorstep" wrote:
Quikr
Hello,
The buyer has made a payment of ₹ 2400.
Please submit your bank details, so that we can process your payment after we deliver the product to buyer.
We recommend that you schedule a pickup and submit your bank details. We will transfer the payment to your bank account after we deliver the product to buyer.
Schedule pickup
Enter bank details
Now you have two options to redeem money
You can earn ₹2031 in cash remitted to your account
Or earn brand vouchers worth ₹2539
Redeem now
Dressing tables for sale
Ad id:[protected]
Buyer: [protected]@jsrdms.com
Mob: [protected]
Offer id:[protected]:07pm, 03-jul-17
Offer amount
₹ 2400
Cashback
₹ 75
Net convenience fee (-)
₹ 369
Total amount
₹ 2106
Note: the net convenience fee mentioned above is discounted with one time promotional offer. The full convenience fee is mentioned in the attached invoice.

What next?

Quikr pickup

We recommend that you select a pickup slot, or we will call you.

Get paid after delivery

You will receive the payment in your bank account after the product is delivered to buyer.


Get ₹ 75 cashback

You will receive cashback in your paytm account after we deliver the item.

We will ask you to rate the buyer after the item is delivered. Likewise, we will also ask the buyer to rate you.
Important: the links in this email give direct access to your quikr account. Please do not forward this mail.
Feel free to contact us at[protected].
Mon-sun (9 am - 9 pm)
Thank you for your trust and patience,
Team quikr
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You are receiving this mail from quikr india pvt ltd.

For any assistance, visit our help center or write to us at [protected]@quikr.com.

© www.quikr.com
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Nov 29, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
Quikr Customer Care's response
Hi Ritesh. We regret the inconvenience caused. We shall get in touch with you shortly and address it. Thank you
Complaint comments 

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