[Resolved]  Quikr — The worst service I ever seen in my life

Address:638011
Website:www.quikr.com

Dear,

This is going beyond tolerance now. If you can't provide services then stop it. I have made my payment on 30thapril till now neither i have received the item. When i contacted more than 40times your team every time they offer me a callback but till i haven't gt any call. Your team's lack co-ordination. Delivery team doesn't know anything neither scheduling team knows. And today the date is 9may, still the item is with a quikr doorstep, the coustmer service is the worst, quikr team cut the call in the mid of the conversation, when i next time they put me hold for 45mins saying that transferring the call to their senior. Quikr you are in the stone age. You are not fit to service people to this morden age. Quikr please sell your company, go and work in "amazon" or "flipkart" and learn how to serve a coustmer. Don't kill people
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
May 09, 2017
Kaur Minhas's response
Company sent me defected mobile
Verified Support
May 12, 2017
Quikr Customer Care's response
Hi Senthil, We regret for the dismay caused to you. Please help us with you details and we shall connect with you for resolution. Thank you
Complaint comments 

Comments

I purcheged moblie samsang Galaxy 5360 with 3g internet services but internet services not downloaded please change my set and send me set with internet services 3 g as er your guarantee. I called u again and again but no response Santosh minhas

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information