[Resolved] Quikr — voltas 1.2 ton split ac - old accessories - worst services | |||||
I order a Voltas 1.2 Split A/C 2017 and the Product id is[protected]. Price 19500/- but actual worth is not even 15000/- as per their services. Ordered on 3rd July 2018, delivery on 5th July 2018. I got the delivery and found a dissatisfaction about quikr services. The salesmen Mr. Simon, Mr. Manjunath said it a unused product. However Indoor and outdoor unite seems fine but the A/C remote I received is really in very bad condition. It is a well used, all scratched, fainted keyboard and even not working at all. This is an universal remote not even the original one. At the time of delivery I complaint for the same to Mr. Simon but he didn't show any interest and denied to take any responsibility and ignored to believe it. Then I denied to make full payment and delivery boy called to some Mr. Sunil (may be the dealer - ena.rums.[protected]@gmail.com). He admitted that this remote was not in the box, it is a little used but in working position. I tried to explain what the salesmen committed me then he told to complaint in quikr which will by useless and cut the call. Still the delivery boy was sad about this situation and I paid him the full amount. Now, after 5 days quikr people haven't done anything about it and just asked to wait a little bit. As I know after 9 days I won't be able to do anything about it as per term and conditions. I request everyone to go to a showroom practically and buy appliances. Don't buy from here, they don't do anything even if the mistake is from there end. Was this information helpful? | |||||
Aug 11, 2018 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Jul 11, 2018 Quikr Customer Care's response Hi. We regret the discomfort caused. We shall get in touch with you shortly and address it at the earliest. Thank you
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