Raajnett — Cheated our money didn't give connection or refund

Address:

Chennai, Tamil Nadu, 603103

Sir,

This is to inform you that we have been deceived and cheated by Rajnett

High gate 153E santhome high road RA puram Chennai [protected].
Our money 1700 has been cheated by fraud.
We have been harassed severely for the last week.
Their representative misbehaved with us that we can go to the police and do whatever we want to do but showed no tendency to help us.

We hereby want a refund and formal apology from this company.

My husband Mr Nalin Neeraw (+91 [protected] [protected]@gmail.com) living in DAFFODIL APPT FLAT 3D OPP DOMINOS
NEAR CHETTINAD HOSPITAL
KELAMBAKKAM CHETTINAD BUS STOP OPPOSITE DOMINO'S PIZZA CHENNAI -603103 TN,
Received an advertisement of this company "Raajnett" with the phone number [protected] for internet connection.

We called the number on last Saturday 27th August 2016 and an representative of theirs came within an hour and we filled the due form and paid him 1, 700.

He assured that once the verification is done by Monday we will get the cable connection.

Throughout the week we called him and their customer care number [protected] but no one picked up or bothered to call us back.

On wednesday [protected] was picked up and he assured that our verification is successful and we will get the connection that day or utmost by thursday morning.
But no one contacted us.
we their your customer centre number madly no person picked up.
On friday we had no other way so we messaged that we have to register a case of fraud.

Then we were provided a number of Mr kishore [protected].

We requested him to send someone to our home today evening after 7 and to refund our money but he was of no help.

We called their customer centre again but no one picked up.

We are angry and harassed our trust is broken.
They came in an hour for the new connection but when we faced problem and then they cheated us.

I sent mail as directed by Mr kishore [protected] to [protected]@raajnett.co.in,
[protected]@raajnett.co.in but still we received no help.
We need a refund of our money and apology for the harassment.

Thanks,
Alolika and Nalin Neeraw

[protected]
+91 [protected]