[Resolved]  Racold — racold water geyser 25 ltr cdr is not worked

Address:Haridwar, Uttarakhand, 249407

I was purchase it in apr 2017 till jully it works properly but in august start its makes some type of voices and not worked. So i was shocked that this is world no. 1 brands in its types we have to face problem in very short period. So
I wants to your co. Solves this all problem immediately. I hope so. This geyser is installed in this address:- gali no. C-8, subhash nagar, near jhanda chock, pac road jwallapur, haridwar ph. [protected]
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Sep 29, 2017
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Racold Customer Care's response
Dear Pourush,

Sorry for the inconvenience you have faced. We have noted down your details and have escalated your issue to our concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.

Warm Regards,
Team Racold
Verified Support
Aug 29, 2017
Racold Customer Care's response
Dear Pourush,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Warm Regards,
Team Racold
Sep 16, 2017
fonts dtp's response
Water heater is not working properly. We put a complaint in the last month. Yet it is not solved. Please make necessary arrangements to get the machine working properly. We bought the heater from Sumi Engineering, Vatakara
Complaint comments 

Comments

Water heater is not working. It is a 6 litre water heater.
Racold Customer Care's response, Sep 25, 2017
Verified Support
Dear Customer,

We understand your concern and would like to take this opportunity to address the same. Please send in your complaint number and our team will get in touch with you shortly.

For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold
Racold Customer Care's response, Sep 27, 2017
Verified Support
Dear Customer,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Warm Regards,
Team Racold
Racold Customer Care's response, Sep 29, 2017
Verified Support
Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold
I purchased android racold geyser 10ltr from Amazon, invoice no.SJAB-2072 Invoice dt-12.08.17.Order no.[protected].Today I installed it, but the light is not lighting and geyser is dead.
T SUDHAKAR
T Krishna Murthy
House no 185, Stage-1, Housing Board, Nilakantha Nagar, Berhampur, Odisha-760002
Mobile [protected]

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