Railyatri — fake bus ticket

Address:

Bangalore, Karnataka

Railyatri,

I booked a bus ticket through railyatri website with the below info.

Orderid - 780990
Visakhapatnam to vijayawada
Pnr -
Travels - sri sai ganesh travels
Dep time - 10:00 pm aug 28, 2018
Seat no. - 17
Total fare paid rs.403.2
—
Boarding pt - gurudwara
Landmark - near bus stand

I waited for almost 1 hr but i didn't get the bus.
Later i realized the bus service is only a fake service.
Just because of this bus i missed my journey and lost all the programs.

As it was the last bus i was forced to take a hotel and had to pay extra despite of the ticket loss.

I need justification.

Thanks
Tarun
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