Ratnakar Bank Limited — closing credit card

Address:560037

I have been trying to get my credit card closed from RBL for quite some time, but the bank just seem have made up its mind not to close the card. I have sent several e mails. Everytime I get a response that someone will get in touch (which means till the time someone talks to me they will not close the card). Then i do get calls, I keep saying "Hello, hello... ", no one speaks from the other end and then after a few seconds the call is disconnected. At the end of the day their side of the story is, their representative did try to call me, but i was not available. This is happened on more then one occasion.
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I received a RBL Credit card which is having tie up wid Bajaj Finserv. I didnt applied for that. I need to surrender that. But no customer care is responding. Neither got any feedback from my mail.

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