[Resolved]  Razorpay — about irctc failure refund by your gateway

Dear sir,
I'm pramod patidar i have paymented for train ticket by irctc app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google transaction id: cicagkc8rdamxg
Upi transaction id:[protected]
Please cheak the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Pramod patidar
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Aug 13, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
Razorpay Customer Care's response
Hi Pramod,

We checked the payment associated with the UPI reference number[protected] and confirm that it is unsuccessful at our end.

Please note that you will receive the credit in your account within 7-10 working days automatically.
Feel free to write to us on [protected]@razorpay.com for further details.

Thanks and regards,
Team Razorpay
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