[Resolved] Razorpay — air ticket book from irctc air site, payment show successful but ticket not got

vijay kudalkar

from Pune, Maharashtra

Address:

402303

I have booked my flight on irctc air & final payment done by uip through rozorpay successfully, also seen payment successful message on rozorpay site, but my flight ticket details not received.
On irctc site status showing not booked. Also received sms to vpa razorpay. [protected]@hdfcbank (Upi ref no[protected]. Irctc transaction i'd = [protected] (One way), trip details - goa in - mumbai; booking date 22/10/[protected]@21:42:36.0; travel date 25/10/[protected]@13:30 by spice jet sg 454.

Please let me know status it's very very urgent.

Thanks

Vijay b kudalkar
[protected]
Email - vijay. [protected]@gmail.com

+2 photos

Was this information helpful?

No (2)

Yes (0)

Dec 5, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Oct 22, 2018

Updated by vijay kudalkar Please let me know if it's booked or not, can I book again

Very very Urgent

Vijay

Verified Support

Oct 24, 2018

Razorpay Customer Care's response Hi Vijay!

We checked the transaction with ref. number:[protected] and see that it is an unsuccessful transaction. We have responded to your mail with the ref no: 280606, kindly check the same and do let us know if you have further queries on the same mail thread.

Thanks and regards,
Razorpay