[Resolved] Razorpay — am madhava i'm complaining about irctc rail connect app payment

Madhava52

from Hyderabad, Telangana

Address:

Vizianagaram, Andhra Pradesh, 535591

Dear sir,
I'm madhava i have paymented in texas app to irctc connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Irctc transaction id: [protected]

Phonepe transaction id: hdfec5bffcfb310425f86c1b611e6a76eb6

Please chake the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Madhava

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Jun 22, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Razorpay Customer Care's response Hi Madhava,

We checked the transactions with reference number [protected] and see that it is an unsuccessful transaction. If funds have been debited from your a/c, you will receive the credit within 10 working days, failing which please drop us a mail on [protected]@razorpay.com and we will have this looked into.

Thanks and Regards,
Team Razorpay