[Resolved] Razorpay — amount deducted from the tez upi from razorpay but ticket was not booked in irctc.

[Resolved] Razorpay — amount deducted from the tez upi from razorpay but ticket was not booked in irctc.

S sittup007 from Pune, Maharashtra

I was booking a ticket from howrah to ranchi using irctc mobile app. I had made a payment of 250 through tez upi using rezorpay. The amount of 250 got deducted from the account but the ticket was not booked. Please refund my amount as soon as possible. I have done the transaction on 16th may 2018, So please look after this matter and resolve it as soon as possible. +1 photos Was this information helpful? No (0) Yes (0)
Jun 28, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 21, 2018 Razorpay Customer Care's response Hi, We are unable to locate any transaction with the screenshot provided. Kindly drop us a mail to [protected]@razorpay.com with the transaction ID 10000... and the UPI ref number we will look into this and update you on the same mail thread at the earliest. Best Regards, Team Razorpay
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N

Nikhil Salunkhe

from Kandla, Gujarat

I booked ticket bt on razorpay bt transction suceesful bt tiket not book ... i want my miney back plz help me

Reply

Nikhil Salunkhe's reply, May 16, 2018

Razoprpay online 2 tranction did not get the refund also mail on

Razorpay Customer Care's response, May 18, 2018

Verified Support

Hi Nikhil,

We checked the transaction with the UPI reference number - 813521460669 and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to support@razorpay.com for further details, we will be glad to help.

Best Regards,
Team Razorpay

Razorpay Customer Care's response, May 18, 2018

Verified Support

Hi,

We checked the transaction with the UPI reference number - 813521460669 and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to support@razorpay.com for further details, we will be glad to help.

Best Regards,
Team Razorpay

E

eevkv1405

from Jaipur, Rajasthan

Dear Sir, When I was booking a ticket form Ndls to Ald then paytm is done and dabit from account and Rs 1115 credit to [protected]@hdfcbank but ticket has not booked.got a massage- Your a/c no. XXXXXXXX0801 is debited for Rs.1115.00 on 16-05-18 and credited to a/c no. XXXXXXXX4076 (UPI Ref no[protected].I request you that please refund my money.

Reply

Razorpay Customer Care's response, May 18, 2018

Verified Support

Hi,

We checked the transaction with the UPI reference number - 813521460669 and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to support@razorpay.com for further details, we will be glad to help.

Best Regards,
Team Razorpay

Razorpay Customer Care's response, May 18, 2018

Verified Support

Hi,

We checked the UPI ref number 813618947287 and see that it is an unsuccessful transaction, we have updated the details over the mail with ticket ref. 194745 . Please check the mail thread for further details.

Regards,
Team Razorpay

Razorpay Customer Care's response, May 18, 2018

Verified Support

Hi,

We checked the UPI ref number 813618947287 and see that it is an unsuccessful transaction, we have updated the details over the mail with ticket ref. 194745 . Please check the mail thread for further details.

Regards,
Team Razorpay

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