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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Razorpay reviews & complaints page 10

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N
Nehala Kamal
Aug 26, 2022
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Refund unsuccessful

I had an online transaction worth rupees 13, 193/- via google pay on 3rd of august 2022 to a website called hunyhuny but unfortunately the payment was unsuccessful & the order wasn’t placed . The said amount wAs debited from my bank account and it was shown as successful transaction as i reviewed the bank statement . But not credited in seller’s account . I have also raised a complaint in my bank against unsuccessful payment and they...
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S
Sanjay Tank
Aug 25, 2022
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Good order but no tracking and payment no refund link

Address:F4, Mehta chambers, Purshottham Niwas, Dabhade Ali,

I ordered t shirts form aliyashops but no update since order. 3 days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id-pay_K8kbGm30oBu3Uf...
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A
AnandGaneshk
Aug 23, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
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Unlawful advertising by Razorpay

I was recently sent a series of messages (screenshot attached) by Razorpay which were positioned as a click-bait. I don't owe Bajaj Finserv anything. So, why is Razorpay sending me a message which is positioned as if I need to pay Bajaj Finserv? I'm not only sent the original message but also a reminder which looks as if I am missing an EMI or an outstanding payment. This is exactly the kind of malpractice we're warned against to avoid fraud....
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A
Ashis277
from Hyderabad, Telangana
Aug 23, 2022
Aug 31, 2022
This thread was updated on Aug 31, 2022
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Razorpay irctc ticket not booked, but money was deducted

Address:INDIA

While booking tickets through IRCTC on dated[protected], chose option of Net Banking for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked. When tried contacting customer service of razorpay there was no response.
If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway. IRCTC transaction ID: [protected] & Razorpay payment id: pay_K7Ok6qNnwbRxdE....
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N
naturocure
Aug 23, 2022
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Account rejected

I had applied for razorpay payment gateway services and i had given them every document they asked but they rejected my account for pointless reason,

i had requested them multiple times to re- review my account and every time i get the same email stating that we cannot activate your account,

Email associated with the account - [protected]@gmail.com...
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Website:vlebazaar.in

I have paid through your payment gateway system on LAZYPAY pay later option. pay 1 time but deducted 2 times
pay 249
paid amount showing 249*2= 498
payment date 17/07/2022
already after 1months no any help or return or payment status updated. need help.
Mobile no.- [protected]
Chandan Bag...
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Address:Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002

I ordered a product worth Rs.2199 from VLEBAZAAR. Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002 with respect to order ID #1714049 and also had paid through Airtel money online and got SMS like this (You have made a payment to RP-MISC of Rs. 2199 from a/c no. [protected] Avl Bal Rs. 11.00. Txn ID PH[protected]. Dial 400 or [protected] for any discrepancy.)..and after some hours I tried to cancel the order but it doesn't work...eventhough...
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S
swapan mandal75
Aug 20, 2022
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Did not refund Rs.300.

Sir/Madam,
I would like to inform you that I applied online from the MTDS for the post of receptionist cum clerk and payment has been successful and deducted Rs. 300 from my bank account but application number not generat.
I already inform to MTDS and Razorpay but this case is pending from 30 days and till now did not refund my money. Repeatedly I emailed but did not resolve my case. They are harassing me. I already inform...
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M
mryeshpal
from Noida, Uttar Pradesh
Aug 18, 2022
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I am complaining about the payment made on Looks100.com

Hi Razorpay Support Team,

I am really concern about your serveries are being misused by some fraudulent websites like looks100.com.
I made an order on looks100.com on Aug 9th and made payment of 3, 198 INR for 2 items with transaction ID (T2208091855414263706905) and Order ID (#LX2081). It has not been delivered so far and there is no any update from there side. On their website they are showing tracking detail but...
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S
s_deshmukh
from Mumbai, Maharashtra
Aug 17, 2022
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Amount deducted

Address:Bangalore
Website:Nil

I have not apply for any loan via Razorpay but still I have been charged certain fees
My account got debited on 17th august 2022...
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S
Samiul Islma
Aug 13, 2022
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92k hold my Payment

My name is Samiul Islam I am conducting online classes from April 2022 through zoom meeting for that i am charging small amount as donation. someone suggested to me about Razorpay payment getway service, so I created account on Rozorpay and completed KYC as they asked and demanded. even I submitted MSME certificate and payment voucher which i am providing to my studdents.Razorpay blocked all studdent payments and when i took followup about...
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S
Swarupasingha
from Agartala, Tripura
Aug 10, 2022
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Account debited but merchant didn't receive the money

I made a payment for school fees of holy cross school Agartala. While making the payment via razorpay, it suddenly came with a request from Airtel [protected]@mairtel. I made the payment but the school didn't receive the money. Amount 3770/-, UPI trxn ID[protected] date 04/08/2022 time 09:12 pm. Kindly refund the amount as early as possible...
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R
Raju Sri
Aug 8, 2022
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Money debited f

Address:hyderavad

My money debited from my account to Razorpay. Why your debited from me.I didn't even take any loan from Razorpay. So i want my money back or else i will raise complaint on Razorpay...
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S
Sumedhpatil675
from Hadgaon, Maharashtra
Aug 7, 2022
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Unnecessary NACH debit of rs 2,773 Rs

Address:Bengluru

I have never subscribed e-NACH through Razorpay, though every month debit is happening. Please provide me details of why this debit is happening in my account.
Following is NACH transaction details.
DEBIT ACHDr NACH[protected] CTRAZORPAY ....
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S
Sangeethapalani76
from Bengaluru, Karnataka
Aug 6, 2022
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Money got debited but merchant did not receive the money

On Augaut 6 2022 I was paying Malarbar gold and Diamonds Rs.5000 the money got debited but the seller did not receive it.
Kindly refund my money....
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A
Anand Vikram
Aug 6, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Deduct money with out any transaction

Address:Aliganj, Sector L, Aliganj, Sector L, Aliganj

My name is Anand Vikram, [protected] contact number, Why are you deduct 192 Rs
INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]...
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T
TitusG
from Chennai, Tamil Nadu
Aug 5, 2022
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Money get auto debited from unknown person

Dear Sir/Madam,
I would like to inform you that I got deducted in bank account. registered mobile number is [protected]. All the emi have been debited on due date from my ICICI bank account but on dated 05-August-2022 an amount of 478.00/- has been debited from my account through razorpay and transaction description is DEBIT-ACH/CTRAZORPAY/[protected]

I request you to please investigate the aforesaid matter and reimburse...
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M
Monu Naveen
Aug 5, 2022
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Money debited but transaction failed

Money debited from my account but neither received at merchant end nor refunded even after 18 days to my account.
Transaction ID by razorpay
JtcxrMQDriN0bL
Bank HDFC...
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A
ajay6597
from Guwahati, Assam
Aug 3, 2022
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Money Deducted

An amount Rs 3075 has been deducted from my account on 3rd, August 2022 by the unauthorised person. Kindly resolve the issue. Payment reference no. ECS CTRAZORPAY.
I have to pay an EMI on 3 august 2022 to L&T Finance.
why 3075 is deducted?...
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krishna devwanshi
Aug 2, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my account but showing on NPS

I was making a contribution of 10 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway today (1 Aug, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help....
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