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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 10

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S
Sai srinivas M
from New Delhi, Delhi
Sep 3, 2022
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I have made transaction to badabro loan app and amount is debited and successful but merchant side amount not received. Please refund my amount 346 .
I have made payment to UPI I'd : [protected]@mairtel
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    A
    Ashokchinni
    from Eluru, Andhra Pradesh
    Sep 2, 2022
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    I ordered T-shirts from Sabzom.myshopify.com and money was paid through razorpay .After that no update Regarding my order.

    Payment ID: pay_KBiJ1ITUfFeB9o
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      B
      BULL\'S EYE
      from Bengaluru, Karnataka
      Sep 1, 2022
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      Address: SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030

      I have opened an account in razorpay which gives a payment gateway to receive money from customers.
      The money is blocked in razorpay and it is stuck and they say that the account is blocked . Tried reaching to razorpay support and they keep stalling and the issue is not resolved . All they say is the issue is being handled but no update on what is being done.
      Razorpay customer support has been notified about the posted complaint.
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        B
        Balakrishna Gadiyar
        Aug 31, 2022
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        RAZORPAY/KBQWNYrU2×syhp/[protected]on28/8/2022
        Online transfer from bank to beneficiary failed. Amount deducted from bank. Did not credited back. App was razorpay
        Amount Rs 3000
        Razorpay customer support has been notified about the posted complaint.
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          K
          Karthickmsc
          from Madurai, Tamil Nadu
          Aug 29, 2022
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          I booked a ticket on 29.08.2022 by using irctc app and payment also debited from my account by using Google pay razorpay but ticket not booked when you refund my amount please refund my amount
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            K
            Karthickmsc
            from Madurai, Tamil Nadu
            Aug 29, 2022
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            I have booked a ticket on 29.08.2022 by using irctc app the payment was successfully done by using Google pay but ticket is not booked when my amount will be refunded
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            Razorpay customer support has been notified about the posted complaint.
            Aug 29, 2022
            Updated by Karthickmsc
            Please respond my complaint
            Thanks for u r support I got my amount
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              A
              amitabh tiwari
              Aug 29, 2022
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              I made a transaction in NPS app to add 39000Rs as contribution to tier I service. The razorpay gateway says
              transaction failed but money got debited from my Google pay account and transaction in Google pay is Success UPI
              TRANSACTION ID is[protected] and the Google transaction ID is CICAgJDkpsHeTA

              Transaction date : 28th August, 2022
              Razorpay customer support has been notified about the posted complaint.
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                K
                Korouren
                from Chandigarh, Chandigarh
                Aug 29, 2022
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                Yesterday midnight I have made the payment already but I haven’t received the conformation mail of shipping the item so I want to cancel my order and want payment refund
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                  N
                  Nehala Kamal
                  Aug 26, 2022
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                  I had an online transaction worth rupees 13, 193/- via google pay on 3rd of august 2022 to a website called hunyhuny but unfortunately the payment was unsuccessful & the order wasn’t placed . The said amount wAs debited from my bank account and it was shown as successful transaction as i reviewed the bank statement . But not credited in seller’s account . I have also raised a complaint in my bank against unsuccessful payment and they had informed me via call that beneficiary bank has not responded so far.
                  Its been 19 days since the beneficiary bank has viewed my complaint and not responded yet.Today i was informed by huny huny that the payment gateway(Razor pay) has already initiated the refund the very next day i.e 4th august itself.
                  Razorpay customer support has been notified about the posted complaint.
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                    S
                    Sanjay Tank
                    Aug 25, 2022
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                    Address: F4, Mehta chambers, Purshottham Niwas, Dabhade Ali,

                    I ordered t shirts form aliyashops but no update since order. 3 days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id-pay_K8kbGm30oBu3Uf
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                      A
                      AnandGaneshk
                      Aug 23, 2022
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                      I was recently sent a series of messages (screenshot attached) by Razorpay which were positioned as a click-bait. I don't owe Bajaj Finserv anything. So, why is Razorpay sending me a message which is positioned as if I need to pay Bajaj Finserv? I'm not only sent the original message but also a reminder which looks as if I am missing an EMI or an outstanding payment. This is exactly the kind of malpractice we're warned against to avoid fraud. Why is the company following such practice
                      +2 photos
                      Razorpay customer support has been notified about the posted complaint.
                      Sep 01, 2022
                      Updated by AnandGaneshk
                      No response received till date .
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                        A
                        Ashis277
                        from Hyderabad, Telangana
                        Aug 23, 2022
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                        Address: INDIA

                        While booking tickets through IRCTC on dated[protected], chose option of Net Banking for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked. When tried contacting customer service of razorpay there was no response.
                        If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway. IRCTC transaction ID: [protected] & Razorpay payment id: pay_K7Ok6qNnwbRxdE.
                        Till date I did not received the refund.
                        Razorpay customer support has been notified about the posted complaint.
                        I am also facing same problem
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                          N
                          naturocure
                          Aug 23, 2022
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                          I had applied for razorpay payment gateway services and i had given them every document they asked but they rejected my account for pointless reason,

                          i had requested them multiple times to re- review my account and every time i get the same email stating that we cannot activate your account,

                          Email associated with the account - [protected]@gmail.com
                          Razorpay customer support has been notified about the posted complaint.
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                            C
                            Chandanbag04
                            Aug 21, 2022
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                            Website: vlebazaar.in

                            I have paid through your payment gateway system on LAZYPAY pay later option. pay 1 time but deducted 2 times
                            pay 249
                            paid amount showing 249*2= 498
                            payment date 17/07/2022
                            already after 1months no any help or return or payment status updated. need help.
                            Mobile no.- [protected]
                            Chandan Bag
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                              G
                              Gulz Ahmad Shah
                              Aug 21, 2022
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                              Address: Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002

                              I ordered a product worth Rs.2199 from VLEBAZAAR. Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002 with respect to order ID #1714049 and also had paid through Airtel money online and got SMS like this (You have made a payment to RP-MISC of Rs. 2199 from a/c no. [protected] Avl Bal Rs. 11.00. Txn ID PH[protected]. Dial 400 or [protected] for any discrepancy.)..and after some hours I tried to cancel the order but it doesn't work...eventhough I hit the cancel button...and then I connect to their customer service but they didn't response well and inform me to wait for 24 hours..but it's almost like more than 6 days ago from the day I ordered i.e.14/08/22... still doesn't get any message or other information and their customer service also doesn't pick up the call and this is too much they gave me a lots of inconvenience...so I just want to cancel the order and I want to refund my money through original mode of payment
                              Please help me for this I will be very thankful to you
                              Razorpay customer support has been notified about the posted complaint.
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                                S
                                swapan mandal75
                                Aug 20, 2022
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                                Sir/Madam,
                                I would like to inform you that I applied online from the MTDS for the post of receptionist cum clerk and payment has been successful and deducted Rs. 300 from my bank account but application number not generat.
                                I already inform to MTDS and Razorpay but this case is pending from 30 days and till now did not refund my money. Repeatedly I emailed but did not resolve my case. They are harassing me. I already inform to RBI through email but did not revert till now.

                                I request you please look into this matter and arrange for refund Rs.300.

                                Please find the attachments for your reference.

                                Email I'd of Razorpay is [protected]@razorpay.com

                                Email I'd of MTDS is [protected]@mtdind.org
                                Website link is https://mtdind.org/contactus.php

                                Thanks & Regards
                                Madhumita Saha
                                Siliguri
                                MB- [protected]
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                                  M
                                  mryeshpal
                                  from Noida, Uttar Pradesh
                                  Aug 18, 2022
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                                  Hi Razorpay Support Team,

                                  I am really concern about your serveries are being misused by some fraudulent websites like looks100.com.
                                  I made an order on looks100.com on Aug 9th and made payment of 3, 198 INR for 2 items with transaction ID (T2208091855414263706905) and Order ID (#LX2081). It has not been delivered so far and there is no any update from there side. On their website they are showing tracking detail but that is invalid as I have checked it several times and also confirmed with IndiaPost support team. I have also tried to reach looks100.com support team many a times but they don't pick the phone and never revert back to my email which I wrote them.
                                  You are very popular and trusted service provider in Indian market, even I have implemented your APIs in couple of portals successfully. This website seems to be cheating portal which is just doing fraud with innocent Indian people. I expect you to take an action against them asap and make your policy very straight, clear and intolerant for such so called organisation.
                                  Please push them to deliver promised items asap and make them to refund the money.
                                  I will really appreciate your active support in this regard.

                                  Yeshpal Singh
                                  Razorpay customer support has been notified about the posted complaint.
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                                    S
                                    s_deshmukh
                                    from Mumbai, Maharashtra
                                    Aug 17, 2022
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                                    Address: Bangalore
                                    Website: Nil

                                    I have not apply for any loan via Razorpay but still I have been charged certain fees
                                    My account got debited on 17th august 2022
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                                      S
                                      Samiul Islma
                                      Aug 13, 2022
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                                      92k hold my Payment

                                      My name is Samiul Islam I am conducting online classes from April 2022 through zoom meeting for that i am charging small amount as donation. someone suggested to me about Razorpay payment getway service, so I created account on Rozorpay and completed KYC as they asked and demanded. even I submitted MSME certificate and payment voucher which i am providing to my studdents.Razorpay blocked all studdent payments and when i took followup about...
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                                      S
                                      Swarupasingha
                                      from Agartala, Tripura
                                      Aug 10, 2022
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                                      I made a payment for school fees of holy cross school Agartala. While making the payment via razorpay, it suddenly came with a request from Airtel [protected]@mairtel. I made the payment but the school didn't receive the money. Amount 3770/-, UPI trxn ID[protected] date 04/08/2022 time 09:12 pm. Kindly refund the amount as early as possible
                                      Razorpay customer support has been notified about the posted complaint.
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