Razorpay Complaints & Reviews

My amount is debited from HDFC BANK
with UMRN: HDFC[protected]
Company name: Razorpay software pvt ltd
Sponsor bank code: CITI0RTGSMI
Consumer ref no:Â 10272906
Frequency: ADHO
Why is this done?

My SBI account is deducted for 2646.28 on 5th September at 02:10 PM, transaction ID is NACH[protected] CTRAZORPAY

I want justification for this deduction and refund in case o[censored]nnecessary deduction

On Sept 3 around 1PM IST, I was booking ticket on IRCTC and used Razorpay as an option with my HDFC net banking accounts. The IRCTC window simply showed 'Server error' but the transaction was completed and I got debit email from my bank.

I do not have details about transaction IDs are the page went blank and there was no information provided.

Can you please revert/refund this transaction in my bank account? Please contact me at pawan.g.[protected]@gmail.com

My name is Vimal.
2 times money auto deduct from account.
The money is deducted from razorpay.
I am unable to contact them.
How can you help me.
Plz reply.

I have made transaction to badabro loan app and amount is debited and successful but merchant side amount not received. Please refund my amount 346 .
I have made payment to UPI I'd : [protected]@mairtel

I ordered T-shirts from Sabzom.myshopify.com and money was paid through razorpay .After that no update Regarding my order.

Payment ID: pay_KBiJ1ITUfFeB9o

I have opened an account in razorpay which gives a payment gateway to receive money from customers.
The money is blocked in razorpay and it is stuck and they say that the account is blocked . Tried reaching to razorpay support and they keep stalling and the issue is not resolved . All they say is the issue is being handled but no update on what is being done.

RAZORPAY/KBQWNYrU2×syhp/[protected]on28/8/2022
Online transfer from bank to beneficiary failed. Amount deducted from bank. Did not credited back. App was razorpay
Amount Rs 3000

I booked a ticket on 29.08.2022 by using irctc app and payment also debited from my account by using Google pay razorpay but ticket not booked when you refund my amount please refund my amount

I have booked a ticket on 29.08.2022 by using irctc app the payment was successfully done by using Google pay but ticket is not booked when my amount will be refunded

I made a transaction in NPS app to add 39000Rs as contribution to tier I service. The razorpay gateway says
transaction failed but money got debited from my Google pay account and transaction in Google pay is Success UPI
TRANSACTION ID is[protected] and the Google transaction ID is CICAgJDkpsHeTA

Transaction date : 28th August, 2022

Yesterday midnight I have made the payment already but I haven’t received the conformation mail of shipping the item so I want to cancel my order and want payment refund

I had an online transaction worth rupees 13, 193/- via google pay on 3rd of august 2022 to a website called hunyhuny but unfortunately the payment was unsuccessful & the order wasn’t placed . The said amount wAs debited from my bank account and it was shown as successful transaction as i reviewed the bank statement . But not credited in seller’s account . I have also raised a complaint in my bank against unsuccessful payment and they had informed me via call that beneficiary bank has not responded so far.
Its been 19 days since the beneficiary bank has viewed my complaint and not responded yet.Today i was informed by huny huny that the payment gateway(Razor pay) has already initiated the refund the very next day i.e 4th august itself.

I ordered t shirts form aliyashops but no update since order. 3 days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id-pay_K8kbGm30oBu3Uf

I was recently sent a series of messages (screenshot attached) by Razorpay which were positioned as a click-bait. I don't owe Bajaj Finserv anything. So, why is Razorpay sending me a message which is positioned as if I need to pay Bajaj Finserv? I'm not only sent the original message but also a reminder which looks as if I am missing an EMI or an outstanding payment. This is exactly the kind of malpractice we're warned against to avoid fraud. Why is the company following such practice

While booking tickets through IRCTC on dated[protected], chose option of Net Banking for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked. When tried contacting customer service of razorpay there was no response.
If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway. IRCTC transaction ID: [protected] & Razorpay payment id: pay_K7Ok6qNnwbRxdE.
Till date I did not received the refund.

I had applied for razorpay payment gateway services and i had given them every document they asked but they rejected my account for pointless reason,

i had requested them multiple times to re- review my account and every time i get the same email stating that we cannot activate your account,

Email associated with the account - [protected]@gmail.com

I have paid through your payment gateway system on LAZYPAY pay later option. pay 1 time but deducted 2 times
pay 249
paid amount showing 249*2= 498
payment date 17/07/2022
already after 1months no any help or return or payment status updated. need help.
Mobile no.- [protected]
Chandan Bag

I ordered a product worth Rs.2199 from VLEBAZAAR. Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002 with respect to order ID #1714049 and also had paid through Airtel money online and got SMS like this (You have made a payment to RP-MISC of Rs. 2199 from a/c no. [protected] Avl Bal Rs. 11.00. Txn ID PH[protected]. Dial 400 or [protected] for any discrepancy.)..and after some hours I tried to cancel the order but it doesn't work...eventhough I hit the cancel button...and then I connect to their customer service but they didn't response well and inform me to wait for 24 hours..but it's almost like more than 6 days ago from the day I ordered i.e.14/08/22... still doesn't get any message or other information and their customer service also doesn't pick up the call and this is too much they gave me a lots of inconvenience...so I just want to cancel the order and I want to refund my money through original mode of payment
Please help me for this I will be very thankful to you

Sir/Madam,
I would like to inform you that I applied online from the MTDS for the post of receptionist cum clerk and payment has been successful and deducted Rs. 300 from my bank account but application number not generat.
I already inform to MTDS and Razorpay but this case is pending from 30 days and till now did not refund my money. Repeatedly I emailed but did not resolve my case. They are harassing me. I already inform to RBI through email but did not revert till now.

I request you please look into this matter and arrange for refund Rs.300.

Please find the attachments for your reference.

Email I'd of Razorpay is [protected]@razorpay.com

Email I'd of MTDS is [protected]@mtdind.org
Website link is https://mtdind.org/contactus.php

Thanks & Regards
Madhumita Saha
Siliguri
MB- [protected]