Razorpay Complaints & Reviews

My transaction Id; [protected]
not refound my a/c please send ...

I ordered from a site called lushburry.com of INR 3367. They were not able to fulfill my order to they initiated a refund of 3367 rupees on November 21, 2020. Till date, I haven't received any amount from them.
The rrn number provided by razorpay on my email is rfnd_G3WwD5AdvoxJCO

Here is the email received by me from Razorpay.

Lush Burry
[protected]
RRN for refund ID: rfnd_G3WwD5AdvoxJCO
Refund reference number (RRN) can be shared with the bank for refund tracking. Please reach out to your bank in case you don't receive the credit in the next 5-7 working days.

Refund Amount ₹ 3, 367 . 04
Refund Id rfnd_G3WwD5AdvoxJCO
Initiated On 20th Nov, 2020
Payment Amount ₹ 3, 367 . 04
Payment Id pay_G1SSPeniPopRfo
Payment Via
[protected]@ybl
UPI
Mobile Number [protected]
Email [protected]@gmail.com

For any order related queries, please reach out to Lush Burry at [protected]@lushburry.com

Have tried reaching them on phone but got no response. Please help me get my hard earned money back.

Thank you,
Tusharika

I ordered items worth Rs.1, 304 on EthnicCube.com with payment via razor pay on November 14, 2020 but did not receive any item till date.
Merchant id - 5691

I want refund for the amount I spent using razorpay.

I ordered LED TWS Bluetooth V5.0 Earphone 3D Stereo Bass Wireless Earbuds Headphones for Handsfree Earhook Earphone Gaming Sport Headsets × 1 from Splendid Clothing Shop on 23 November 2020. I paid through online netbanking around 9:17 Pm. I request you to refund the amount.

Respected Sir
i pay amount through this one. on[protected] witn payment id Pay_G0ZS0hZ1zoVQg by ATM Card.Yet not complete my transction yet. so please rutrun my amount. My Reg Mobile No [protected], Contact No [protected] and my e-mail id is [protected]@gmail.com

I have not booked rail ticket, but my balance is deducted from my account.
Kindly verify the information and please refund my amount soon.

Sir
I transferred money by using Razoray Pvt Ltd on 03-12-20 . Rs 13143.02 . There is network problem on that payment cancelled . But not received to my account .
Plz check and solve this problem

Thank you

Sir
On 6th December I open licic Lombard site for renewal my car insurance car no is UK07DK0968 Neena Rajendra vatsa, amount deduct 13046 from my account but not credit in icici Lombard account.in credit card statement show pay to bonzarpay. So pl solve my problem.
My transaction no is
08905167001206022822652

One of advisory service send my dues via razorpay gateway on 3rd Dec 2020 at 6:40pm id G8xJjEnr5Uwgec.
Invoice receipt 5542
To my kotak Mahindra Bank account number [protected]
IFSC-KKBK0003651
Amount- 3.5lac
Account holder- Ravindra Mathur
But amount not created in my bank account.
[protected]

I have ordered a tracksuit from varni fashion club through razorpay. Till now there is no update. My transaction Id is[protected]. I have neither got product nor money. So I request you to please refund my money or give my product.

I had done a transection of 1250rs to smpl by Google pay at 10/10/2020 but my transaction is pending still now..i want yo refund my amount ...

Hi I am Akash Deep and never take any loan from razor pay and also I never use razor pay then why hit ecs in my account when we call on helpline but that no is invalid so plz sought out this as soon as possible and 590 rs deduct from my account through razor pay ecs
Contact no.
[protected]
[protected]@gmail.com

I have ordered two dresses from sleepwear house by fashion point through razor pay I paid and now there's no update since 4 days and I don't know if it's gonna arrive or not my order no. SH00001861

One merchant took money from me for particular dress and didn't dispatch the order and i not received the dress. While i am making a call to him he is not responding and make that number unavailable while making calls

I have made Rs.1500 Transaction today 5th Dec by Morning. It is a wrong transaction. Can you help to refund the money.

₹1, 500.00

Paid Successfully

Payment Id

pay_G9DTMcJAEoR3uo

Paid On

5th Dec, 2020

Method

HDFC Bank

Net Banking

Email

jai.[protected]@videojet.com

Mobile Number
[protected]

05-Dec-20 G9DTMcJAEoR3uo-RAZPRAZORPAYSOFTWARE [protected] 1, 500

Please refund the amount Rs.1500 to my HDFC Account immediately

Thanks
Jai Prakash

Dear sir,

I pay you interest amount 796 rs. But I have not received loan amount in account.

Regards
Bineet tiwari

Respected Razor pay

After sending you repeated mails regarding the refund issue it has been noticed that none of your account department is taking my grevience seriously and I am facing inconvenience to get refund money which is Rs 3999/-
After providing all details and the refund id which you have provided to us via razor pay i received reply from my bank that the refund id which you have provided to us is not useful to us and its related to razor pay system support.
And if you want any kind of help and assistance from bank of maharashtra please provide us the UTR ie
Unique Transaction Reference number so we can track the transaction and let you know were exactly the issue is
So i make humble request that please provide us the correct information related to this case else I need to raise this issue to Department of Consumer Affairs Government of India
As well as to RBI grevience department
Hope you will resolve this issue by providing me the correct UTR number as soon as possible via mail or phone call
Frustrated customer
Surenra Nikalje
[protected]

Cc to
[protected]@razorpay.com
[protected]@mahabank.co.in
revoltcoustumersupport.com

Atachment
Screenshot of mail and un useful information you have provided with compliant id and refund id

Hi Razorpay,
Why I have charged 1500 Rs extra for passport application, the application fee is 1500 but you charged me 3000 Rs.
Please return my 1500 extra deductions ASAP as it’s illegal, otherwise I am forced to log a complaint.
I will tweet about this fraud in tweeter as well by mentioning passport office and gov of India.
I have created a support ticket 4698836 with you, I hope my amount will be returned back ASAP.

Razorpay — payment deducted and still fastag card not received

MY Payment Id pay_G5qc3AQg5hpe0z
Paid On 26th Nov, 2020

Payment amount₹375

Dear Sir

I have done the payment for buying fastag card through razorpay. Amount got deducted but fastag card is not received till now..

Fastag is not responding to my phone calls or e-mails..

Pleade support in resolving the issue or refund my amount of rs375.
Thanking you

Regds,
Rajesh Gupta

Hello I purchased two products from sleepwear house on 24th nov 2020 amounting Rs 998. They have razorpay as their payment partner. I haven't received my products till date as on 2 December. I have written three mails to Sleepwear house. But didn't received any communication from them. Order no SH00001230
Payment transaction details : pay_G4uSQeu2wmJPu4.
Plz refund my amount as it seems you promoted and supported a corrupt and dishonest business House. Looking forward for your response.