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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Razorpay reviews & complaints page 12

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G
Gopal KP
from Bengaluru, Karnataka
Jun 16, 2022
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Successful Gpay transaction but order was unsuccessful

Dear sir/madam,

I have placed an order of a product from https://royaloakindia.com on 07 June 2022 of Rs.13999.52 using Gpay by scanning the QR code from the website's payment gateway and the Payment gateway was Razorpay, the amount was debited successfully from the bank but the order didn't get placed.

I have reached out to royaloakindia customer care multiple times, they claim that they haven't received the...
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C
Chelliah Jayaseelan
Jun 16, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Non delivery of weighing machine

Address:GHV MEDICAL ANCHOR PRIVATE LIMITED is 3rd Floor, Capital Cyberscape Ullahwas, Sector-59, Gurgaon Gurgaon Haryana - 122102 India.

I ordered a weighing machine by sending a sum of Rs.999/- to GHV MEDICAL ANCHOR PRIVATE LIMITED through Razor pay. I have not received the order since 08/06/22 inspite of two e mails to [protected]@gmail.com one on 15/06/22 and 16/6/22. Razor pay washes her hands by saying contact the supplier without giving proper e mail, contact address etc. What to do as there is no response from the supplier.Track payments
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Hi,
I have an issue with regards to the payment I have made towards mpenagarpalika.
I have made a payment of Rs. 1560 through RazorPay which was deducted from my account but I received a failure message on the screen. The transaction was made on[protected]. My details are as follows-
Mobile - [protected]
Email- snehal.[protected]@gmail.com

Please note that there was no transaction id I have with me as it...
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V
Vijayakumar balaji
from Bengaluru, Karnataka
Jun 14, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Auto pay request cancellation

Address:Amazon private limited

Dear Team,
Yesterday I was searching products from Amazon app by mistake it was activated razorpay automatic payment option.
Kindly deactivate the request of razorpay automatic payment option.
Regards
Vijayakumar balaji
[protected]
[protected]@gmail.com...
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P
priyarose
Jun 13, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

My money debited to razorpay. But chennai metropolitian water didnt get money i want my money. June 9 i paid 663...
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N
Namitha Viswanathan
from Tirur, Kerala
Jun 12, 2022
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Refund didn't get credited yet.

My transaction on 4th May for an amount of Rs.747 with hair love India via razorpay got failed and the amount was deducted from my account.
Upon contacting the Merchant, I was told that the refund was completed on 27th of May at 6:15 pm, with the payment ID being : pay_JR69NRXuFwpdRV .
But I haven't received the amount in my bank account yet, neither did I receive any email confirmation regarding this refund from razorpay.br...
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H
Hindi Serial
Jun 12, 2022
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Merchant did fraud order not create

Merchant doing fraud not response after payment done plese help for refund

Payment ID: pay_JgBTsSZ0WM45ne
Payment amount: ₹20, 001.00
Payment date: 11th Jun 2022

Payment Id
pay_JgBCib9Lg9h4u3
Date of Payment
Jun 11, 2022 ; 4:59am
Payment Amount
₹30, 001...
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R
Rupinder gupta
Jun 11, 2022
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Payment done and not received the order

I Rupinder Kumar Gupta had ordered 2 chairs from pancloth and have not received the chairs . They Coste me rs. 3398.
Kindly refund my money...
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R
Rathod Charan
Jun 10, 2022
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Loan Amount Not Credit

Address:Hyderabad

I have Two Translation Amount Not Refund Me Sir Please Confirm Me Sir My Two Translation Amount Credited Me....
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2
234sunil432
Jun 8, 2022
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College payment

Address:Safai Etawah medical college

I am an account holder of SBI gopiganj.
On date 29th January 2022, I tried to make a transaction of ₹ 15008.86 for college fees with google pay app on a merchant account Razorpay. The transaction was successful from my bank account and the amount was debited from my account but this was not credited to merchant's account. So I had to make another transaction for the same by my debit card. UPI transaction ID for first payment is[protected]....
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Q
Qrstuvw
from Mathura, Uttar Pradesh
Jun 7, 2022
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Razorpay fraud my money please refund my money 6,622

Address:DAMPIER nagar mathura, Niit Bulding dampier nagar mathura

I haven't any loan but rozarpay Ecs 6, 622/00 debit from my bank account please refund my money...
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P
Palash Paramanik
Jun 6, 2022
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Not refund my amount

Address:Vil_atpara, po_ ramgopalpur, ps_galsi, dist_burdwan, state_ west Bengal

I cancelled my ticket, but my money is not refunded, i called customer care but they say it's take 6 or 7 days, i called after 8 days bcz my money is not refunded they said its take some time now already 3 month ago but they don't refund my money, , then how much time they will take god's know...
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Leister india
from Chennai, Tamil Nadu
Jun 3, 2022
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Fraud Transaction

Address:4/27B, Kambar Street, near Le Royal Meridien Hotel, Alandur,

The customer has placed order on our E-Store and made payment via Razorpay payment gateway, Once we received the payment confirmation we have delivered the product to the customer and after 3 months the Razorpay has deducted the amount stating the customer has raised a dispute as Fraud-Card-Absent Environment and are now saying that in such cases the bank always sides by the customer and the amount is will not be refunded to the merchant....
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K
Khushboo Sachddeva
Jun 2, 2022
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#5447891

Address:G-703 Lodha Aururm Grande,, Kanjurmarg East,MUMBAI

My A/c was rejected by Razorpay on 30 Nov 2021 and they told me that settlement will come in 120 days.

AFter 120 days when I started following up, they keep sending me automated emails saying the same thing they told me on Nov 30 that my A/c is rejected and that my money will be settled in 120 days.

Despite follow ups since March, all I hear from them is automated emails and my money is still blocked....
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Address:Bhubaneswar, khorda,odisha,751003

Sir,
I'm a bearer of RBL Creditcard No.- Today at 12.48 pm, I got a call from a unknown number([protected]) who was informed me as it's a call from RBL .He suggested me a offer to increment of my Credit card Limits more than INR 40000/-After his insisting, I gave him back the OTP, which had been sent by him.After that I got a Message from RAZORPAY, that INR 29, 713 was deducted from my creditcard.The transaction is totally fraudulent...
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N
Narayan Chandran
May 24, 2022
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Payment Deducted Twice

Address:Bangalore

Dear Sir/Madam,
I believe I am reaching out to right person,
I want you guys to help me rectifying one of my payment which has happened twice.

Background for your information.

I had applied for LIC IPO and part of mandate I had given a mandate for 26730/- amount on 05th May 2022. While I had got my share allotted and the amount got deducted on 13th May 2022 for 18080/-. So while the mandate was...
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H
himanshugupta712
from Noida, Uttar Pradesh
May 22, 2022
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Refund not issued for excess payment

I ordered a lab test from Tata 1mg on 12 May 2022. At the time of test, I tried to make payment but it failed so I tried again and then it failed again. After 10 minutes I tried the payment and this time the payment was successful. The screenshots of all payments is attached.
The payment IDs of all payments are as under:
(a) pay_JUBV6YlObwkegz
(b) pay_JUBNriHHlGWqdt
(c) pay_JUBPKZhdDva8mI
Later, I received...
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M
Mohan Srinivasan V.
May 17, 2022
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Payment gateway error

Address:https://standoutdigital.in/

I'm trying to purchase a product from standoutdigital.in. From the shopping cart, when I proceed to Check out, I get an error message "RAZORPAY ERROR: Order creation failed with the message: 'The api key provided by you has expired and cannot be used. Please use correct key and secret.'.". Since yesterday I have been unable to complete the payment. Can you please check and help?...
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H
Hrusikesh12
from Balasore, Odisha
May 16, 2022
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IRCTC ticket cancelled. But Money not refunded

I have cancelled 3 tickets on May 1. Still to day I have not received the refunded amount. I have connected with irctc they have already processed the refund on 4th of May. But still I have not received. It's really bad experience. It's a big amount. IRCTC really look in to the un organised service....
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Actually I have registered two accounts on Razor Pay from one email id that is pinakichakraborty.[protected]@gmail.com. One is registered as Pinaki Chakraborty an employee of Behtar Technologies Pvt Ltd. And another is registered in the name of Jayanta Mukherjee as a marchent ( Marchent I'd:JEN4qirQEocw3R) from the same email id that is pinakichakraborty.[protected]@gmail.com. Now I want to delete the marchent account named as Jayanta Jayanta Mukherjee. And...
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