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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Razorpay reviews & complaints page 13

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N
nkgupta1811
May 14, 2022
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Payment not received

Razorpay provide me a utr no UTIBR[protected] on 30th APRIL 2022 at 1.06 pm confirming the setted amount of my payment. but till today i had not received the payment in my bank. when contacted they give me reply that they are looking into the matter...
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Shankydeb1234
from Kolkata, West Bengal
May 12, 2022
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Not refund from vlebazaar and razorpay

Address:Kolkata, Kolkata, West Bengal

Dear Sir,

I mistakenly ordered purchase in a fraude site today and by a friend got to know that it is a fraud Indian shopping site (vle bazaar). This site doesn't have any cancel or refund option and no customer care receiving calls.
I am requesting you to please help me get my money back from this fraud. amount is Rs. 2200/-.I am going to lodge a police fir complaint against vlebaxaar and razorpay if no refund. br...
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richard elbeesa
from Aizawl, Mizoram
May 12, 2022
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Money got deducted but order not placed

I tried to place order on https://www.tekkitake.com for iphone 11 case, as there was a cashback offer for upi payment, i made payment through upi using phonepe app. This payment was handled by razorpay, while i was trying to make payment using phonepe my money got deducted i have sent all the money but razorpay keeps waiting for the money, its stuck on the upi payment waiting screen, and now i have lost my money and my order was not even...
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I was creating NPS account and initial payment of Rs5000 got deducted to NPS trust from my HDFC account through Razorpay gateway . But the PRAN was not generated and the transaction failed to complete the account application. Please help in the refund.

Dated 11th May 2022...
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A
ayushijain0312
from Allahabad, Uttar Pradesh
May 10, 2022
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Amount debited but not credited to my NPS account

I made a transaction of 10000 INR on 10 may 2022 but the amount is not reflected in my NPS account even though its debited from my account.

The transaction was done through Razorpay...
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M
Muraliannareddy
May 10, 2022
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2 unknown charges on my account from Razorpay

On my Icicibank account, there were 2 unknown charges from Razor pay as follows for which i need refund asap:

1. Charge of Rs 586.37 on 6 May, 2022 with Ref No: ECSRTNCHGS050522_SR[protected]

2. Charge of Rs 589.99 on 7 May, 2022 with Ref No: ECSRTNCHGS050522_SR[protected]GST

kindly issue the refund asap...
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A
adityanatu
May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from Amazon pay but not credited to 1 mg

Order Id JLpSWqGJRJsjys

Transaction Id P[protected]...
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S
samadshaik
from Chennai, Tamil Nadu
May 6, 2022
May 6, 2022
This thread was updated on May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRCTC: Money Debited but Tickets not booked

Payment successful and tickets not booked.
then I cancelled the transaction (Razorpay gateway) but money got deducted. and again paid via BHIM UPI( bottom option) then this time successfully paid.

but I need a refund for the first transaction (paid but not received tickets).

I will attach some screenshots...
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M
manishgurbani
May 5, 2022
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TDS refund issue

Address:bengaluru

I am running a small business for which i am using razorpay payment gateway. as they are earning a commission from us, we are liable to deduct TDS and pay govt on their behalf. they asked us to send them proof of payment via a challan. we paid the TDS in december 2021, and since then following up for refund, but they are claiming that they havent taken the benefit of TDS in this financial year. this is not possible, since once its shows up...
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Ramshakhan
from Mumbai, Maharashtra
May 5, 2022
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Scam payment under the name of Manoj Thenua

I had made an online transaction with the link of Razorpay under the name of Manoj Thenua.
this is a fraud business.
Transaction ID - pay_JOESk2NwlKh9kn...
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Sandesh Dukhande
May 5, 2022
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Fraudulent issue

Address:Mumbai

I haven't taken any loan from this razorpay
But today from my bank account razorpay had deducted 3977rs

I need refund...

Your A/c no. 006343 is debited with INR 3, 977.00 on[protected] towards ACH Debit : RAZORPAY : 8562037....
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I have done payment on 3rd may from Paytm UPI using razor pay portal on nps website . Money got deducted and transfers to enps.[protected]@hdfcbank. UPI reference number is[protected].
But razorpay got stuck and nothing happens . Money is not shown in my nps account and neither a refund has been initiated...
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Rithicka Varni
May 3, 2022
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Amount deducted but ticket not booked

Hello sir
This is Rithicka booked train ticket on 3rd may. Money has been duducted while paying to IRCTC razorpay from Google pay but train ticket is not booked
Transaction status : No transactions found.
I will attach the screen shots for the reference. Kindly take the immediate action of either confirming my ticket or refund the money....
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M
mku870
May 3, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Amount deducted from bank accounts but not credited as school fee and even refund back

Amount deducted from bank accounts but not credited as school fee and even refund back:-

1. From SBI AC: Rs 10265.00, Transaction no. : 137065, at UTIS2105 on[protected] at 1954 hrs.

2. From Bank of baroda AC: Rs 10265.00, Transaction no. :[protected], at POS-TID UTIS2105/E on[protected] at 1958 hrs.

Kindly help. unbale to reach Razorpay through e-mail and even coustomer care not reachable....
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K
kathir danush
May 1, 2022
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Regarding UPI reference no

My refund was initiated and processes on Jan 8 2022 by Razorpay, But i didn't received my refund in my bank account, I contacted my bank end and they asked for RRN and the RRN provided by Razorpay was not in my bank database and my bank asked for the UPI reference (12 digit) but Razorpay is not providing the UPI reference no they are giving the same RRN (11 digit ) no
I am very confused...
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B
barn
Apr 30, 2022
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Keeping money fraudulently by Learning Point

Address:Deoghar

Dear Sir/Madam,

I Barun Kumar Dubey has made payment to Saket Gopal Dekate from Maharashtra and his partner Anupam Jain from Delhi Rs. 20000 and Rs. 50000 respectively in the name of share market PMS offered by their telegram channels "Trading DEN Official" and "SUCCESS TRADE OFFICIAL".

Now they have paid my Rs, 18000 in form of profit and after payin that amount my ledger balance was Rs 68500/-, now they are...
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A
adid0
Apr 28, 2022
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Payment Gateway

I recently decided to use Razorpay (again) for my online business as I needed support for UPI and RuPay cards. But yet again, Razorpay decided to be the terrible payment gateway they have always been. My KYC application was accepted and in about 2 days, I receive an email which says: "unfortunately, we would not be able to support your business as the bank has not approved your account for activation." I then tried to contact their incompetent...
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Ratul Majumdar
Apr 28, 2022
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IRCTC Failed Transaction Refund not received

Hi,

I was trying to book a ticket through IRCTC and used your gateway to make the payment. The amount was debited from my account and ticket was not booked.

The IRCTC Transaction id is [protected].

Please have a look and refund the same to my account....
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J
Jeen jeason
Apr 27, 2022
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Fraud website Vlebazaar

Hai

I am Jeen J Cherusseril. I've booked a phone case from a online website named vlebazaar(https://vlebazaar.in) on March 28th 2022 and I haven't got any mail or confirmation from their side

Tried to call customer support and send mail to their support no reply back

Could you please help me to get my money back

Transaction ID:[protected]...
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Diwya Tyagi
Apr 24, 2022
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Online shopping fraud

I had paid ₹466 to pheasants-co.mys through razor pay on 02/04/2022 and already submitted a complaint on 14/04/2022 but still waiting for some solutions....
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