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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 13

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L
Lalitsolanki12
from Rajkot, Gujarat
Sep 18, 2022
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Address: At-Gundala, Tal-Gondal, Dis-Rajkot Gujarat 360311

I ordered t shirts form aliyashops but no update since order. 10+ days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id UPI transaction ID:[protected]
Razorpay customer support has been notified about the posted complaint.
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    bhanubunny
    from Sangareddy, Andhra Pradesh
    Sep 18, 2022
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    Address: Medak, Narsapur, Sangareddy

    I am the new user of RAZORPAY app, i am deposited 7000 in it with my business costomers, i am unable to complete kyc in this app, soo i raised a request for withdraw but they are not accepting withdraw without kyc, question is why they accept payments without kyc plaz help me from this, my money got struck in that MY REGISTERED NUMBER [protected]
    Razorpay customer support has been notified about the posted complaint.
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      Mahesh Janugade
      Sep 14, 2022
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      I was trying to add INR 10000 via razorpay option in NPS. The money got debited from my account but I received payment failed status from NPS
      Razorpay customer support has been notified about the posted complaint.
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        S
        Shraddha Shettyy
        Sep 10, 2022
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        On September 8th i made a payment of 15000 to Riches Jewel Arcade Llp.
        Money has been debited from my account, however the merchant has not received it.
        Requesting a refund for the same asap.

        Attaching screenshots for reference.
        Razorpay customer support has been notified about the posted complaint.
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          P
          Pramod Panse 1260 2d
          Sep 8, 2022
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          Address: 104/1sector C vidhya Palace Indore

          Dear sir,
          today there are two razor pay ECS happened on my account of rs 4523/-and rs 4523/- by transection ID ECS/[protected]/RAZORPAY SOFTWARE PVT LIM two times from my account, .

          please check the frauds and refund my amount back to my account

          thanks
          Pramod Panse
          [protected]
          Razorpay customer support has been notified about the posted complaint.
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            M
            mani_trust_me
            Sep 5, 2022
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            My amount is debited from HDFC BANK
            with UMRN: HDFC[protected]
            Company name: Razorpay software pvt ltd
            Sponsor bank code: CITI0RTGSMI
            Consumer ref no: 10272906
            Frequency: ADHO
            Why is this done?
            Razorpay customer support has been notified about the posted complaint.
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              V
              vijay sinh rajput
              Sep 5, 2022
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              My SBI account is deducted for 2646.28 on 5th September at 02:10 PM, transaction ID is NACH[protected] CTRAZORPAY

              I want justification for this deduction and refund in case o[censored]nnecessary deduction
              Razorpay customer support has been notified about the posted complaint.
              Sep 05, 2022
              Updated by vijay sinh rajput
              My SBI account is deducted for 2646.28 on 5th September at 02:10 PM, transaction ID is NACH[protected] CTRAZORPAY

              I want justification for this deduction and refund in case o[censored]nnecessary deduction
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                Pawan Mahalle
                Sep 3, 2022
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                On Sept 3 around 1PM IST, I was booking ticket on IRCTC and used Razorpay as an option with my HDFC net banking accounts. The IRCTC window simply showed 'Server error' but the transaction was completed and I got debit email from my bank.

                I do not have details about transaction IDs are the page went blank and there was no information provided.

                Can you please revert/refund this transaction in my bank account? Please contact me at pawan.g.[protected]@gmail.com
                Razorpay customer support has been notified about the posted complaint.
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                  V
                  vimalsingh95
                  from Sambhal, Uttar Pradesh
                  Sep 3, 2022
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                  My name is Vimal.
                  2 times money auto deduct from account.
                  The money is deducted from razorpay.
                  I am unable to contact them.
                  How can you help me.
                  Plz reply.
                  Razorpay customer support has been notified about the posted complaint.
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                    S
                    Sai srinivas M
                    from New Delhi, Delhi
                    Sep 3, 2022
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                    I have made transaction to badabro loan app and amount is debited and successful but merchant side amount not received. Please refund my amount 346 .
                    I have made payment to UPI I'd : [protected]@mairtel
                    Razorpay customer support has been notified about the posted complaint.
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                      A
                      Ashokchinni
                      from Eluru, Andhra Pradesh
                      Sep 2, 2022
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                      I ordered T-shirts from Sabzom.myshopify.com and money was paid through razorpay .After that no update Regarding my order.

                      Payment ID: pay_KBiJ1ITUfFeB9o
                      Razorpay customer support has been notified about the posted complaint.
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                        BULL\'S EYE
                        from Bengaluru, Karnataka
                        Sep 1, 2022
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                        Address: SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030

                        I have opened an account in razorpay which gives a payment gateway to receive money from customers.
                        The money is blocked in razorpay and it is stuck and they say that the account is blocked . Tried reaching to razorpay support and they keep stalling and the issue is not resolved . All they say is the issue is being handled but no update on what is being done.
                        Razorpay customer support has been notified about the posted complaint.
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                          B
                          Balakrishna Gadiyar
                          Aug 31, 2022
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                          RAZORPAY/KBQWNYrU2×syhp/[protected]on28/8/2022
                          Online transfer from bank to beneficiary failed. Amount deducted from bank. Did not credited back. App was razorpay
                          Amount Rs 3000
                          Razorpay customer support has been notified about the posted complaint.
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                            Karthickmsc
                            from Madurai, Tamil Nadu
                            Aug 29, 2022
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                            I booked a ticket on 29.08.2022 by using irctc app and payment also debited from my account by using Google pay razorpay but ticket not booked when you refund my amount please refund my amount
                            Razorpay customer support has been notified about the posted complaint.
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                              Karthickmsc
                              from Madurai, Tamil Nadu
                              Aug 29, 2022
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                              I have booked a ticket on 29.08.2022 by using irctc app the payment was successfully done by using Google pay but ticket is not booked when my amount will be refunded
                              Razorpay customer support has been notified about the posted complaint.
                              Aug 29, 2022
                              Updated by Karthickmsc
                              Please respond my complaint
                              Thanks for u r support I got my amount
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                                amitabh tiwari
                                Aug 29, 2022
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                                I made a transaction in NPS app to add 39000Rs as contribution to tier I service. The razorpay gateway says
                                transaction failed but money got debited from my Google pay account and transaction in Google pay is Success UPI
                                TRANSACTION ID is[protected] and the Google transaction ID is CICAgJDkpsHeTA

                                Transaction date : 28th August, 2022
                                Razorpay customer support has been notified about the posted complaint.
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                                  Korouren
                                  from Chandigarh, Chandigarh
                                  Aug 29, 2022
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                                  Yesterday midnight I have made the payment already but I haven’t received the conformation mail of shipping the item so I want to cancel my order and want payment refund
                                  Razorpay customer support has been notified about the posted complaint.
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                                    Nehala Kamal
                                    Aug 26, 2022
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                                    I had an online transaction worth rupees 13, 193/- via google pay on 3rd of august 2022 to a website called hunyhuny but unfortunately the payment was unsuccessful & the order wasn’t placed . The said amount wAs debited from my bank account and it was shown as successful transaction as i reviewed the bank statement . But not credited in seller’s account . I have also raised a complaint in my bank against unsuccessful payment and they had informed me via call that beneficiary bank has not responded so far.
                                    Its been 19 days since the beneficiary bank has viewed my complaint and not responded yet.Today i was informed by huny huny that the payment gateway(Razor pay) has already initiated the refund the very next day i.e 4th august itself.
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Sanjay Tank
                                      Aug 25, 2022
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                                      Address: F4, Mehta chambers, Purshottham Niwas, Dabhade Ali,

                                      I ordered t shirts form aliyashops but no update since order. 3 days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id-pay_K8kbGm30oBu3Uf
                                      Razorpay customer support has been notified about the posted complaint.
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                                        AnandGaneshk
                                        Aug 23, 2022
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                                        I was recently sent a series of messages (screenshot attached) by Razorpay which were positioned as a click-bait. I don't owe Bajaj Finserv anything. So, why is Razorpay sending me a message which is positioned as if I need to pay Bajaj Finserv? I'm not only sent the original message but also a reminder which looks as if I am missing an EMI or an outstanding payment. This is exactly the kind of malpractice we're warned against to avoid fraud. Why is the company following such practice
                                        Razorpay customer support has been notified about the posted complaint.
                                        Sep 01, 2022
                                        Updated by AnandGaneshk
                                        No response received till date .
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