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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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1904
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Razorpay reviews & complaints page 15

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R
Razorpay customer care number-7501-020-920 contact us..
Apr 1, 2022
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My money refund the

Address: Delhi

Mhtcet application form failed but my money got deducted from my account...
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Yasl
from Nagpur Rural, Maharashtra
Mar 31, 2022
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I paid my cet fees on saturday that is 26/02/2022
Money got deducted from account when i paid fees through amazon pay upi id
But fees unpaid was shown
So i want my refund amount
Razorpay customer support has been notified about the posted complaint.
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    S
    Siddhant Kanherkar
    from Baramati, Maharashtra
    Mar 27, 2022
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    Address: A/P Bhadalwadi tal. Indapur dist. Pune
    Website: Mhtcet. Org

    Mhtcet application form failed but my money got deducted from my account
    Razorpay customer support has been notified about the posted complaint.
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      R
      Rhtlambed
      Mar 27, 2022
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      Dear Sir,
      My Merchant ID is : J5CCsSh6qfWK6P ([protected]@shippingexpress.in) as you know that my account is Rejected, So kindly do withdraw my amount in my bank account ASAP. (Amount near about 50000 )and schedule a call on [protected].

      Rohit Thakur
      Contact [protected]
      Razorpay customer support has been notified about the posted complaint.
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        B
        Bhagyashree Khopade
        Mar 27, 2022
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        Website: CET cell

        My cet form payment got deducted but application showing payment is failed
        Razorpay customer support has been notified about the posted complaint.
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          R
          Reemchat
          from THANE, Maharashtra
          Mar 27, 2022
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          Resolved

          My Payment ID pay_JAsqcFm7yw9mvz
          Date of Payment: 24th March 2022
          Amount: Rs. 1449

          I made this payment on a seller who was using razorpay payment gateway so using the QR SCAN CODE generated by razorpay I paid using BHIM-UPI in my YONO SBI app. I made the payment and it showed successful on my YONO app and the amount was deducted from my bank A/C. But the page that was showing the QR scan code didn't redirect to the webpage stating that the order was made. Instead after some time it said "Time out payment unsuccessful retry". But my money was already deducted!

          I even contacted the merchant and asked him if he received the money and he confirmed me that he didn't. He even showed me the email he received from Razorpay informing me that he didn't receive the money so therefore the order wasn't made. Ultimately my money is stuck with Razorpay. I simply want my refund back and make a fresh order with the merchant. Please kindly help me get my money back
          Mar 29, 2022
          Complaint marked as Resolved 
          I don't know whether it was Razorpay or my bank but I got my money back and also I got some scam calls from +91 96931 54678 and +91 8101084290. One man claiming to be Mr Rahul Sharma, he called me saying he's from Razorpay and requested me to download Teamviewer QS and tried to see my mobile screen by this App. He told me to write down "Razorpay REFUND RS 1449" and also my Net banking details such User ID and Password. I knew at that instant this is a scam caller. I yelled at him reported the phone number to the police.
          Razorpay customer support has been notified about the posted complaint.
          Mar 27, 2022
          Updated by Reemchat
          sorry i forgot to add the email i received

          Mar 28, 2022
          Updated by Reemchat
          Razorpay responding that they haven't received the money but i have evidence in my bank statement that the money was deducted from my bank account!!!

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            V
            Vimal t.
            Mar 26, 2022
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            Funds On Hold

            Razorpay holds our funds still after submitting all required proofs. This is unacceptable. And all they do is just keep us waiting. Merchant id AMn99mxP06FWBV....
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            N
            Neh Singh
            Mar 25, 2022
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            Address: Banglore karanataka

            Current i paid money with razarpay but he didn't not give my return money he give me only excuse last ten days
            Razorpay customer support has been notified about the posted complaint.
            Apr 06, 2022
            Updated by Neh Singh
            No response going on your side why
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              N
              Nasir12ali
              from Haldia, West Bengal
              Mar 23, 2022
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              My Account no.[protected], from 19, 000 debite SBI UPI From 08/01/2022 Ref. No.[protected], if noy done By i. Money Fwd the S.M.S from, I accepte please reteren money my Account, please help ne. I hope to Razorpay. Please return money . i hope toh.
              Razorpay customer support has been notified about the posted complaint.
              Mar 23, 2022
              Updated by Nasir12ali
              19, 000 R.s fwd By s.m.s Red no.[protected]. 08/01/2022
              Mar 23, 2022
              Updated by Nasir12ali
              Please return money my account.
              Mar 24, 2022
              Updated by Nasir12ali
              Rs:-19, 000 fraud from my account, 19000 RS [protected]@SBI upi from my account, 08/01/ 2022.please refund my account-[protected]

              To
              The sir /madem,

              I am Sk nasir ali, vill.- kashipur, p.o-Doro kashipur, p.s-Sutahata, Distr- purba madinepur, (w.b) pic-721658.
              My account no:-[protected], S.B.I, haldia, My cradit card some problem that problem for, I called to roll free no, this number is Razorpay help number they are not help me. Thay Fraud 19, 000 from my account.Bye S.M.S. [protected]@SBI UPI from-[protected]. On 08/01/2022, Re No:[protected].i not done.

              Please accepte my complain do theke need full. Please solve my problem early as possible . please help me. Confirmation code-[ ID:-3152103]
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                M
                Manju parmar
                Mar 22, 2022
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                Where is my product which I HV ord6 frm ur site m not received my product yet why... I[censored] guys can't deliver my product than plz refund me back my refund is 259 back my refund
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  Sandeep 1981
                  from Faridabad, Haryana
                  Mar 22, 2022
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                  Address: Faridabad, Haryana

                  Hi,

                  I registered as a merchant with company, they allowed me to accept payment. But suddenly after few days they terminated my account by saying that business is not supported.

                  They told that pending settlements will be processed as per schedule ( 2 days), But one month has been passed and they have not released payment yet.

                  I am continuously sending them mail on customer support (As they don't have any calling Number ), also i wrote on social media, but No response

                  Can anyone guide me that where to file legal complaint against company, Or they usually take More then one month in payment Settlements.

                  Thanks & Regards
                  Razorpay customer support has been notified about the posted complaint.
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                    M
                    Manjeera boys
                    Mar 22, 2022
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                    Razorpay is one of identified company which promotes fraudulent transactions for evashoppers.com, and while complaining they are not responding in a proper way and they are redirecting to contact bank.
                    Razorpay customer support has been notified about the posted complaint.
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                      E
                      evozard
                      Mar 21, 2022
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                      Address: Bangalore

                      I'm in touch with Razorpay chat support since last 7 days, but unable to resolve the issue. Instead of resolution they keep creating new requests and keep buying additional time.

                      Until now i have raised 3 tickets and requested 3 times call back request but none of them were answered.

                      It's like they are playing tricks with customers to confuse customer eveytime they come to their support channel.
                      Razorpay customer support has been notified about the posted complaint.
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                        R
                        Ramendra Kumar Sahu
                        Mar 18, 2022
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                        Transaction id:[protected]
                        Razorpay customer support has been notified about the posted complaint.
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                          C
                          Crackedd Nutt
                          Mar 18, 2022
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                          Refund amount of of 852 was initiated on 11 February 2022 by Razorpay with the RRN [protected] but even after one month I didn't get my refund money added to my bank account
                          Razorpay customer support has been notified about the posted complaint.
                          did you get your money back? my money is also not returned
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                            S
                            Suganya suvan
                            from Chennai, Tamil Nadu
                            Mar 17, 2022
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                            Hello razorpay Team I'm suganya I was paid 275 through razorpay payment getaway to drone-pok website. This website is big scammer Huge amount of money was strapped lots of people going to depression this scam. More than 5lakh people lost their money. And each individual lost between 500 to 1lakh And I was also one of them So please help me and refund my money kindly. My Transaction id is[protected].
                            Razorpay customer support has been notified about the posted complaint.
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                              V
                              venkatapriya boopathi
                              Mar 16, 2022
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                              I ordered modern folding chair in biggdeal. I have fully paid amount Rs.399. But I am not received the product. My amount is not refunded. Please refund my amount.
                              Razorpay customer support has been notified about the posted complaint.
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                                Z
                                Zishan09
                                from Kolkata, West Bengal
                                Mar 12, 2022
                                Resolved
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                                Resolved

                                Hello razorpay Team I'm Zishan khurshid I was paid 550 through razorpay payment getaway to omg burse website. This website is big scammer Huge amount of money was strapped lots of people going to depression this scam. More than 5lakh people lost their money. And each individual lost between 500 to 1lakh And I was also one of them So please help me and refund my money kindly. My Transaction id is[protected]
                                Mar 12, 2022
                                Complaint marked as Resolved 
                                Hello razorpay Team I'm Zishan khurshid I was paid 550 through razorpay payment getaway to omg burse website. This website is big scammer Huge amount of money was strapped lots of people going to depression this scam. More than 5lakh people lost their money. And each individual lost between 500 to 1lakh And I was also one of them So please help me and refund my money kindly. My Transaction id is 407950089219
                                Razorpay customer support has been notified about the posted complaint.
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                                  J
                                  JPW TECONOLOGY PVT LTD.
                                  Mar 12, 2022
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                                  Address: Patel nagar

                                  My father died in a road accident last month, so I'm canceling his gst number
                                  So I want to change gst on his name to mine on razor pay
                                  Kindly help me while doing it
                                  Thanku
                                  Razorpay customer support has been notified about the posted complaint.
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                                    N
                                    Nayan Kharche
                                    Mar 10, 2022
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                                    Ordered from armaf.co.in fraud website transaction with razorpay on fraud website want refund money.
                                    Razorpay customer support has been notified about the posted complaint.
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