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Razorpay Complaints & Reviews

razorpay.com
2.8
Updated: Sep 9, 2025
Complaints 3552
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Razorpay reviews & complaints page 20

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R
ramkumarsmarter
from Madurai, Tamil Nadu
Jan 11, 2022
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Address: 1-1-106w4 bharathiyar nagar 2nd street peraiyur Madurai 625703

Hi please note that I have received below message but I didn’t do anything from my end I have confirmed from my personal banker she don’t know anything about it

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 10000.00 and frequency ADHO is received today for processing.

If you have any concerns please reach out to me below details
Ramkumar
[protected]
[protected]@yahoo.com
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    P
    Pooran Mal Swami
    from Jaipur, Rajasthan
    Jan 11, 2022
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    Address: 44 Daulatpura Manda Bhinda Teshil chomu District jaipur

    I have done my dhani one freedom card payment with razorpay Rs 770 but this payment was not deposit in my account so my payment Refund in my account immediately
    Thanks
    +1 photos
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      S
      Shreyapourush
      from New delhi, Delhi
      Jan 10, 2022
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      Refund id - rfnd_IdahfeHMkWc9o5
      Merchant is unresponsive, haven’t got the refund and bank says they can’t do anything becayse RRN Not provided.
      What a bunch of scammers!!!
      Razorpay customer support has been notified about the posted complaint.
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        U
        Ugidxb
        Jan 10, 2022
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        My account was rejected on 6th Sep 2021 and i was told my funds will be on hold for 120 days for any chargeback if any. It's now more than 120 days. Pls revert when my hold funds will be released to my bank account. Contact Number: [protected]
        Razorpay customer support has been notified about the posted complaint.
        Jan 10, 2022
        Updated by Ugidxb         My registered email in razorpay is [protected]@gmail.com
        View replies
        Im also facing same issue! Razorpay people are not giving any update everytime i contact they are making me to wait for 24 hours - 48 hours. Later also they are wont come up with solution. Ive frustrated Kinldy help with solution
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          V
          Vasis Studio
          Jan 10, 2022
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          Address: Bangalore

          We got an account approved to receive money from our clients. In the beginning worked fine then they stopped to transfer the payments, asked for more documents what we gave them. After that they rejected our documents and our balance disappeared. How is that possible? Very low class company, stealing and cheating in the daylight.

          Please help.
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            A
            AjayDhakarey
            from Shamli, Uttar Pradesh
            Jan 7, 2022
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            My client proceeded payment But Razorpay not release amount in my account.
            When I did chat with Razorpay's employee then He/ She did time only for wait
            I did chat daily again and again
            but No solution form Razorpay side

            I think Razorpay is a fraud and cheater company
            because It cheat with client
            take amount by link but not release in client account.
            Razorpay customer support has been notified about the posted complaint.
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              N
              Nilesh Vishe
              from Shahapur, Maharashtra
              Jan 7, 2022
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              Hi,
              I was watching video regarding Sensibull application on Abhishek Kar YouTube channel.
              I found its a really good application which I can use for trading and hence I opt 2999/- membership (3 months plan with one month extra) and paid via razorpay link which was provided there. on 04 Jan 2022.
              Two- three days before my payments were declined but finally its gone through on 04 Jan 2022.
              Payment was deducted from my bank account but was not reflected on sensibull payment details.
              So I don’t know what happened.
              Here I have attached payment receipt which I got from by banking application.
              I don’t know why it was showing AIRTEL in payee name when payment was successful. Because before it was showing SENSIBULL when my payments were failed. SO guess payment is done to wrong payee name.
              Please reverse the amount and help me.
              Thanks and Regards,
              Nilesh Vishe.
              +1 photos
              Razorpay customer support has been notified about the posted complaint.
              Jan 07, 2022
              Updated by Nilesh Vishe               The payment was done from UPI id by scanning the barcode - My UPI ID is [protected]@sib
              Jan 10, 2022
              Updated by Nilesh Vishe               Is there any update on my complain?
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                I
                iitr.hemant
                Jan 6, 2022
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                On Thursday 5th January, i tried to make a contribution of Rs 50, 059 into my NPS account through Razorpay gateway. The amount got deducted from my bank account, but the Razorpay showed an transaction failed and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund at the earliest.
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  Sparrow14
                  from Amritsar, Punjab
                  Jan 6, 2022
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                  My Amount is stucked from last 16 days, i have been chat multiple times but amount credited to my account still. on 22 dec 2021 i have initiated a transaction amount 60000 (Sixty Thousand) But not credited to the account till 6 jan 2022
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  I am a merchant and customer has done a transaction of Rs 67000/- on 30/12/2021 and the settlement time of Razor pay is T+2 days and today is 09/01/2022 and till date settlement is pending. and i am not getting any response or revert from razorpay and their chat option is not useful because they are postponing the things very easily by giving assuances Nd they dont give you any clearity and they dont have any idea about it. This is really unprofessional behaviour of their staff.

                  Payment Not Settled from last 16 days - Comment #3942327 - Image #0
                  Reply
                  Even my settlements are stuck worth 32k but I started giving refunds to my customers and asked them to pay me back with UPI. Well that's how I am trying to get my money back from Razorpay.
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                    S
                    Srv2304
                    Jan 6, 2022
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                    Hello I recently paid my emi due for dhani of amount 844 through Paytm the amount got deducted but the emi is still pending.
                    Kindly update me on the same as soon as possible.
                    +1 photos
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                      G
                      Grover-Manish
                      Jan 6, 2022
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                      NPS Contribution amount debited from bank but not credited in NPS account

                      Website: NPS application

                      On Thursday 6th January, i tried to make a contribution of Rs 48, 500 into my NPS account through Razorpay gateway. The amount got deducted from my HDFC bank account, but the Razorpay showed an transaction failed and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund of Rs 48, 500 at the earliest....
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                      A
                      Anantha kumar k.s.
                      from Coimbatore, Tamil Nadu
                      Jan 6, 2022
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                      Address: dealoffday. Com

                      On 1st of January I placed an order with dealoffday website merchant for
                      Rs 299.And again 2nd of January I placed one more order for Rs. 449
                      Both the amount was transferred through razorpay. With this I will send you the details.
                      Till now merchant did not confirm the payment and the order.
                      I didn't receive any information from them. Kindly note and tell me where is my money?
                      If it is possible kindly refund my money.
                      +2 photos
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                        N
                        Naman Pathak
                        Jan 5, 2022
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                        I was making payment for an order at gamenation.com using razorpay and the money was deducted and order was not placed. This happened on 5/1/2022 at 00:09 AM.
                        I am requesting a refund for this failed transaction.
                        +1 photos
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                          A
                          AWADHESH KUMAR RASTOGI
                          Jan 3, 2022
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                          Recovery/Refund of Rs 1597032.65 rom Razor Pays Virtual Account, Account Number 2223330043880039, IFSC Code IFSC Code RATN0VAAPIS

                          Address: 101, SHREE GANESH SADAN, TILAK MARG NORTH S K PURI PATNA BIHAR 800013

                          To
                          Razorpay Software Private Limited,
                          1st Floor, SJR Cyber,
                          22 Laskar Hosur Road, Adugodi,
                          Bengaluru, 560030,
                          Karnataka, India

                          Context: F.I.R. 364/21 dated 18/12/2021 in North Shree Krishna Puri Police Station, Patna 800013, Bihar, India,
                          Subject: Recovery/Refund of Rs 1597032.65 (Rupees Fifteen Lacs Ninety Seven Thousand Thirty Two Paise Sixty Five only) from Razor Pay’s Virtual...
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                          A
                          anubhuti priya
                          Jan 3, 2022
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                          Payment debited but not reflecting in NPS account

                          Hi team, i was making a payment of 49500 to my nps account through Google pay. The amount is debited but it is showing as failed at nps portal. Please help me...
                          +1 photos
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                          S
                          Sunitadevi72
                          from Zirakpur, Punjab
                          Jan 3, 2022
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                          Four unauthorised transaction from my account through razorpay UPI please rectified
                          Razorpay customer support has been notified about the posted complaint.
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                            S
                            Sunitadevi72
                            from Zirakpur, Punjab
                            Jan 2, 2022
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                            Four transaction from made through razorpay from my account of sbi please rectified
                            Razorpay customer support has been notified about the posted complaint.
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                              B
                              Bibrata
                              from Bongaigaon, Assam
                              Jan 1, 2022
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                              Hello sir,
                              My name is Bibrata Das.On 8th December 2021 at 3:11 pm.I was paying 4th instalment of Reimalie Academy Bongaigaon Rs 21630 through Razorpay by using Debit card.My transation Id is[protected].But Razorpay does not send the money to the Reimalie Academy Bongaigaon rather than it was send money to the zomate and amount is showing 242 which is fake..I have bank statement and enough evidence that i was send to Reimalie Academy amount 21630..please help me sir and resolve my problem as soon as possible
                              +4 photos
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                                A
                                anoop1409
                                Dec 31, 2021
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                                Do you guys even care about the technical issues you have in the platform?

                                My ticket id - #4523001
                                Its been already three days that your infrastructure has been unable to allow my customers to opt for a subscription service.

                                Who is going to bear the loss incurred?
                                Moreover, the support people at your end are just useless. They always have one simple reply:

                                "I sincerely apologize for the delay in resolving your concern. I have personally escalated this to my senior to have it resolved for you. We regret for the inconvenience."

                                Pity that such a big Indian brand in the fintech domain has such a poor merchant experience and support team.
                                Razorpay customer support has been notified about the posted complaint.
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                                  D
                                  Dhrey@2715
                                  Dec 30, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bengluru, Karnataka

                                  I paid 579+229=808rs from my account to UPI ID: [protected]@mairtel.
                                  paid at 07:27 AM, 30DEC 2021
                                  UPI Ref no[protected]
                                  +2 photos
                                  Jan 4, 2022
                                  Complaint marked as Resolved 
                                  Email [email protected] Mo. No-7575806088
                                  Razorpay customer support has been notified about the posted complaint.
                                  Dec 30, 2021
                                  Updated by Dhrey@2715                                   i want to refund my amount
                                  plz reply me by email [protected]@gmail.com
                                  Jan 04, 2022
                                  Updated by Dhrey@2715                                   Plz solve my complaints,
                                  View replies
                                  i paid rupees 399 from my google pay at 11:36 am date 6 january 2022.
                                  maine my ravi print portal pe recharge karwaya tha retailer wala 399...
                                  lekin hua nahi or mere account se rupee bhi chalege gaye
                                  please solve my problem as soon as possible

                                  Wrong transaction - Comment #3940993 - Image #0
                                  Wrong transaction - Comment #3940993 - Image #1
                                  Wrong transaction - Comment #3940993 - Image #2
                                  Wrong transaction - Comment #3940993 - Image #3
                                  Reply
                                  please sir return my amount of rupees 399...

                                  Wrong transaction - Comment #3940996 - Image #0
                                  Reply
                                  sir please return my money in my account
                                  raviprint.xyz par registration ke liye recharge kiya tha 399 ka lekin hua nahi or amount bhi cut gaya mere account se

                                  Wrong transaction - Comment #3941138 - Image #0
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