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Razorpay Complaints & Reviews

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Last updated Mar 20, 2024
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Razorpay reviews & complaints page 24

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R
Rahul v v
Oct 6, 2021
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Refund delay

Refund was initiated from boat website on 16th september 2021 via Refund Reference ID: rfnd_Hy69y8BzdnNALj
but the amount is still not credited in the account.its more than 15 days kindly do the needful...
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R
Rinshadrinazz
Oct 5, 2021
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Freefire topup

Address:Kappur, Kanjirathani /ETTAPURATH (H)
Website:Razorpay

Iam freefire topup your site razorpay diamonds topup but diamond not send my accout [protected]
225 rs...
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khasim1643
Oct 5, 2021
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Dhani loan foreclosure payment

I have already paid total principle amount after receiving foreclosure email from dhani loans and services. today octber 5th again money is debited from my account auto debited Rupess 9450

My Dhani Loans Credit Line Account No. IDHADEL09536068

september 20 i have recieved email from dhani loans and services that in next 4 hour we will send you razor payment email, then i recieved email i paid total loan amount...
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Z
zeenat afroz
Oct 4, 2021
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Irctc booking failed money debited to irctc

I have made payment via irctc through gpay in irctc@razorpay upi my transaction in google pay is successful but my booking is failed and money also got debited . Please razorpay look into this ....
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I made a payment through razorpay, where money was deducted from my bank but it was not given to the merchant i was paying. Razorpay mailed me saying they have initiated refund, it has been more than 3 months I have not received the money. A very fraud company this is....
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H
Hema k k
from Thiruvananthapuram, Kerala
Oct 3, 2021
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Online shopped products

Address:Sivaranjani, 59/1373-1,Ooravilakam temple road, in Pappannoor, Venganoor p.o, Thiruvananthapuram Dt.
Website:Household and dressing material site

Sir, I have shopped some products from an online shopping site on 22nd Sept.2021 night. And paid a sum of Rs.1648.28 through hdfc debit card through Raz*time villa, that's what written in your site. But I have not received any items till date. So pl do necessary help. Thanking you...
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B
Babu0909
from Balichak, West Bengal
Sep 30, 2021
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I want to claim refund for fraud

Address:Vill-hamirpur, p.o-balichak, p.s-debra, dist-paschim medinipur

My name is -Sukhendu Maji

A fraud happened with me i joined an app, which assured me some profits and services and they did a fraud with me i have made the payment i am just attaching the payment details please look into the matter.....
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N
nandini.gotgi
from Bengaluru, Karnataka
Sep 30, 2021
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Amount has been deducted but the tickets were not booked (Gpay)

Address:Jeevan BHIMANAGAR

UPI Transaction ID
[protected]

To:IRCTC
irct.[protected]@axisbank

From: NANDINI M (CANARA BANK)
nandini.[protected]@okhdfcbank

Google transaction ID
CICAgOCaq5v8CA...
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Hello,

I was booking a train from New Delhi to Dehradoon from IRCTC, the amount has been deducted from my account but tickets aren't confirmed. I called up the IRCTC guys to enquire the same, they claim that payment has not been relieved from their end.
Please find the attachments for the booking and payment details
can you please check and do the needful?
Regards,

Chethan A...
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D
Deepika Govindan
Sep 29, 2021
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Fraud transaction under Razor pay

Address:Bangalore

I have been cheated by some fraud people from my credit card and amount of 1, 50, 000 is taken under Razor pay. Unable to reach any razor pay team via mail or call....
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S
Sanathji
Sep 28, 2021
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Payment was made but Product not received

A payment was made through you to ICICI LOMBARD for mototor insurance but the renewal policy has not been received so far though an amount of 4952/- deducted from my account on 26th September. Please pursue the matter. I am submitting herewith the information (POS RAZORPAY SFTWA/AMUMBA/[protected]...
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Address:hyderabad/chennai

We ordered 6.5 kgs of Drool Dog Food from the website and paid Ra.1840.80 through netbanking on razorpay on Sept 9th 2021 from ThePetCare.in (tel:[protected]). Till sept 16th there was no revert made and when enquires were made the owner got very defensive and aggressive.

A week later, still no shipment and when asked about it, they replied saying the would refund 2 days later. They keep sending mails saying refunded back through...
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R
RKam123
Sep 28, 2021
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Money remittance

You are kindly stated that on[protected] Rs 50000/- has been debited INDIAN BANK ACCOUNT, no- [protected], dhamsia branch through razorpy gateway, in order to credit ICICI MF folio no-9570383 in the same .UN FORTUNATELY, it is still pending . Idon't know what the reason is .Transaction ID[protected] . Kindly look into the matter properly by which the money to be credited or refunded as early as possible . Thanks - BIKAS CH. DAS...
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S
sanjeevkumar inchal
from Mangalore, Karnataka
Sep 27, 2021
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Failed Transaction

Address:Shahapur Belgaum

Dear sir, My name is Sanjeevkumar Inchal, on 14/09/2021 at 01:13pm I have initiated a online payment to Indira Gandhi National Open University for 10, 000rs through Razorpay with my Canara bank debit card, the transaction was not successful but my bank account has been debited.
Transaction ref no :[protected].

It's been more than 7 working days and I have not received my money back, please help me to solve...
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R
RKam123
Sep 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money remittance

You are cordially stated that on[protected] Rs 50000/- has been debited from my INDIAN BANK account, a/c no.-[protected], in order to credit in ICICI mf folio no.-9570383 through RAZORPAY GATEWAY, but still it is pending to be credited .I request youn kindly enquire into the matter by which to refund or credit soon, bank statement has been attached for your kind consideration - BIKAS CH. DAS...
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Online Fianancial Fraud Transaction through Razorpay payment customer id:cust_I0driPGDPizYcI mobile number [protected]. Total amount Rs. Rs. 23262/- Through SBI credit card. Transaction ID[protected]. Request you to please hold the amount to customer. Transaction date:[protected] @ 3:12 pm....
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G
gurpreet23
from ludhiana, Punjab
Sep 23, 2021
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Money sent on wrong details on paytm

Hlo good evening today i trying to send money in my college account but it is transferred to your upi id by mistake please send me my money as soon as possible in my account from which it is debited my upi reference id is[protected] please sir in any case call me on [protected] and it is humble request please give me my money back...
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H
Harsh_kohli_1981
Sep 23, 2021
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Payment Settlement

I had created an Account on 7th May 2021 to receive payments for my services from my clients.
My account was activated and I sent two payment links to one of my clients and my client paid the amount .
The very next day, I was informed that my account is being de-activated as the banking partner has rejected my account
I was informed about the charge back period of 120 days
Its been more then 120 days now and...
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S
sagar padsala76
Sep 21, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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Payment Not Receive In Our Bank Account

Address:B-1/301, Sankalp Residency, Near Shyam DHam Temple, Sarthana Jakatnaka Surat.395006

Respected Sir,

Kindly note that I had purchased the below listed item but due to some reasons I had sent it back and initiated a refund.

Order No. #682200
Unique code is 231537.

Pl note that I had closed my source bank account (BOB) which I used for the payment due to personal reasons.
So, please find my other account details to return the amount which I paid for the item.
br...
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Address:daulat nagar jalgaon, daulat nagar

I have started razorpay for my company, but after certain payment some get settled to my account . Now my account is deactivated and there is 22450 Rs in my account. They are not settled. They dont have customer care number & chatbox to raise my query. I cant get help from them....
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