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Razorpay Complaints & Reviews

razorpay.com
2.8
Updated: Sep 9, 2025
Complaints 3552
Resolved
1904
Unresolved
1648
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Razorpay reviews & complaints page 26

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A
Amol karad
Sep 11, 2021
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Report fraud

Address: Bangalore

Dear Team,

I had paid RozarPay a company of four lakh 60 thousand rupees as twenty thousand thirty thousand rupees They did not give me the service after the payment was completed but when I asked them for a refund, they did not even give me a refund.

Name - Amol karad
Email - amolkarad.[protected]@gmail.com
Contact- [protected]/[protected]
Delayed Payment - 460000

Payment detailsbr...
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Deepak Subhash Jeevlage
Sep 11, 2021
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Address: Kamalnagar ta.kamalnagar. district: Bidar

Money has been debited from my account and I have not received any services from your company razorpay. Please send meny return.
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    I
    InvoTech Labs Pvt Ltd
    Sep 11, 2021
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    Settlements are on hold

    Address: razorpay.com

    As a part of your financial risk measures my settlement is put on hold and i have lost my business because all my money got stuck with you which you haven't settled in my bank. When i got this mail, immediately i sent all the information they were asking but it's been days and i haven't even received a single reply from them. I tried to call them and no one never picked up call due to Covid-19. I raised a complaint on razorpay website and...
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    D
    Deepak Subhash Jeevlage
    Sep 10, 2021
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    Address: Kamalnagar ta. Kamalnagar, District: Bidar

    Amount debited from my account and not received any services from your company.so I'm requesting to you again and again but not any response from yours company.
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      V
      Vishiveshi
      from Mumbai, Maharashtra
      Sep 10, 2021
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      Resolved

      I made an order on ajio for which payment of Rs 748 was made via upi on 6 September 2021. Money was deducted but order not placed. A refund was initiated by ajio but till now money is not refunded back to my account. Refund id rfnd_Hu9AKwjxRpQp6P.
      Sep 10, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
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        E
        Eric Larsen
        Sep 10, 2021
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        Razorpay is telling that the payment is done from their end but realme agents are saying that they have not received the money, my order is also showing cancelled but my money has been debited...i don't know whom to blame but I want my refund .
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          B
          B. s
          Sep 9, 2021
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          Address: [email protected]

          Sir
          I try to refund my money in one website name nisharanjitkumardixit .This company scam with me about ₹999 pls refund this

          Transaction id
          1for ₹499:T2108082028482095001818
          2 for ₹500:T2109091414106505919060
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            N
            NEETA HONHAGA
            Sep 8, 2021
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            Website: Razorpay.com

            Please refund my money
            Razorpay customer support has been notified about the posted complaint.
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              P
              PalguniSkanda
              Sep 8, 2021
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              The online shopping website called "raphastore.in" selling products' at 90% discount as clearance sale. in that website i ordered folding bicycle worth Rs. 1999/- and paid through reputed payment gate way Razorpay. They now give advantages to these fraudelent Vendors. Please note razorpay should take immediate response and refund who are all already paid through this payment gateway.

              Now, till date no update from their side, the customer care numbers not reachable, mails sent to them are ended up with no response. Because of this incident i am menially upset as i have been cheated by these fraudsters.

              Please take immediate action on this fraudster group & let us make this group know to the public to create an awareness, to not get cheated.
              Razorpay customer support has been notified about the posted complaint.
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                V
                vasukolkar
                Sep 6, 2021
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                Address: P.NO.138 IST STAGE RANI CHANNAMMA NAGAR BELGAUM -590006

                On 1 St of august 2021 I made transaction of 2999/- Rs towards Razopay I didn't received mail, material
                Transaction via debit card OTHPG[protected]
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                  M
                  MFF
                  Sep 6, 2021
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                  Address: Bagalore

                  Hi,

                  Amount has ben deducted from my account as I am not aware of it.

                  I search customer care for this company but did not find the contact number and email id too. Please look into this matter how can they deduct the amount directly from my account without my permission and the same in not my knowledge.

                  Amount Deduct 3062 INR
                  Date 6th September 2021
                  Ref ID of deduction RAZORPAY-Hf9OYK2ZU2cs4R-751503
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                    W
                    wintechpradeep
                    Sep 6, 2021
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                    Address: Pune

                    Dear Team

                    First of All Very Bad service from your team i have summited all document and now almost 15 days gone your team is doing time pass and asking irreverent documents and all.

                    Such a stupid team naver go with Razorpay.

                    Merchant id: EeggLEVEwA8BHo
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                      Raphael.C
                      Sep 6, 2021
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                      Address: No.15. V.I.P.Nagar,, Kondur, Cuddalore-6, PIN: 607006

                      On[protected] I ordered Figgs for Rs.299/-and the payment was made through RAZORPAY SFT PVT LTD NODA.The transaction ID from SBI is [protected] IGALVHSEE6. I have not heard anything about my order from the sellers until today. Kindly look into the matter and ask the seller to send the same without further delay or refund my money.

                      Raphael
                      Razorpay customer support has been notified about the posted complaint.
                      Sep 06, 2021
                      Updated by Raphael.C                       On[protected] I ordered Figgs for Rs.299/- payment being made through RAZORPAY, SBI ID is [protected] IGALVHSEE6.I have not received any information regarding my order until today. Kindly ask the seller to send the product or refund the money.

                      Raphael
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                        R
                        Rahulbaldeo
                        Sep 6, 2021
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                        I was ordering for online shopping from de cathlon centre. I made a payment from paytm qr code scanner on 30 aug 21 with UPI Ref id[protected]. payment was succesful. Money debited from my account but order was not placed. Payment did not credited in order. Pls check what happened to my money and get return to my money soon. Payment screenshot is attached.
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                          S
                          Srikanthcdk
                          Sep 5, 2021
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                          Mone issues
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                            L
                            Lucy Bijoy
                            Sep 4, 2021
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                            Dear sir,
                            Since my daughter wanted to apply for online licence she opened some online Licence E guide and mistakenly she goggle paid fees of Rs. 375/-. In the name of Razorpay software Pvt ltd on 26/08/2021. After some time when I checked the details I could find that she required licence not E guide.

                            She requires a licence not E guide. So I request you to kindly go through the same and reverse the amount of Rs. 375 to my account at the earliest.

                            Thank you and looking forward to hearing from you.

                            Lucy
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                              S
                              Sudip832
                              Sep 4, 2021
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                              Address: Kanaka Pur

                              I'm Sudip Mondal paid rs 10000 throght Razorpay payment Getaway to Fish+ Webside
                              This Website is Big Scacmmer . Huge amount of money was strapped . Lots of people going to depression for this scam .
                              More than 5Lakh people lost their money And each individual lost between 300 to 1 lak.
                              And I was also one of them.
                              So please Help Me And Refund My Money Kindly.
                              My UPI Reference No:[protected]
                              +1 photos
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                              Sep 13, 2021
                              Updated by Sudip832                               Please refund my money
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                                S
                                Sundarrajapandian
                                Sep 4, 2021
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                                Address: https://99shopsworld.life/

                                I ordered an item from https://99shopsworld.life/, the website was new but the payment provider was Razorpay which I already used and have my saved card, after seeing Razorpay, I felt that is reliable and ordered items worth Rs.165.12, but the website is FAKE.

                                How Razorpay supported a fraud website and also showed up my saved credit card to them.

                                Please remove my card immediately.

                                I need refund since you showed up my saved card info to frauds.

                                Advice: slowly people will start loosing the trust with Razorpay if they continue to do such things.
                                +3 photos
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                                I need a resolution for this, you know one another same kind of site with different name I seen today in FB, the payment provider is again Razorpay.
                                I gonna tweet this, it is never ending and 1000s of people will loose money.
                                Give me a call back
                                Reply
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                                  V
                                  vara1991
                                  from Madurai, Tamil Nadu
                                  Sep 3, 2021
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                                  Address: Chennai

                                  I have seen a advt of night suit while playing game in facebook. Got impressed and ordered 3 sets @ Rs. 299 each and paid immediately. Tilldate, I didn't receive it. Please check the below details and reimburse m amount OR send the items immediately without any further delay.

                                  Please check ad take action immediately

                                  VANSHI FASHION
                                  https://cdn.razorpay.com/static/assets/email/check-success-green.png
                                  ₹897.00
                                  Paid Successfully
                                  Payment Idpay_Hmv5oAxt8oB3mQ
                                  MethodNet Banking Indian Overseas Bank
                                  Paid On19th Aug, 2021
                                  [protected]@gmail.com
                                  Mobile Number[protected]
                                  For any order related queries please reach out to VANSHI FASHION

                                  Please report this payment if you find it to be suspicious
                                  or fraudulent https://cdn.razorpay.com/static/assets/email/flag.pngReport Payment
                                  Powered ByRazorpay Software Private Ltd
                                  +2 photos
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                                    S
                                    Sandhya Bharti
                                    Sep 3, 2021
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                                    I have order online suit from a company Dealhop Pvt Ltd, I have received a wrong product of Rs 1180 and now all the contact number and email id is unreachable. Payment went through Razorpay, earlier also I was encountered by one fake company whose payment went through Razorpay gateway. When I tried to contact Razorpay regarding my dispute, there was no way to reach them.
                                    +1 photos
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                                    Sep 03, 2021
                                    Updated by Sandhya Bharti                                     I want my money back
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