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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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1904
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Razorpay reviews & complaints page 26

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A
AnishaVa
from Thrissur, Kerala
Sep 16, 2021
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I have ordered a phone cover from wishfulprints.in on August 22. The amount is debited from my account and the order not placed till now.
Please do something or refund my money
Payment I'd :: pay_HoIZHV6sCC1N9h
Order I'd 405121
Razorpay customer support has been notified about the posted complaint.
I have ordered a phone cover from wishfulprints.in on August 11. The amount is debited from my account and the order not placed till now.
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    M
    Milindhf
    Sep 16, 2021
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    Had done a transaction between Mutterfly and Paytm.. was suppose to get my refund from Mutterfly via Paytm.
    Mutterfly is saying we have initiated the payment but its not reflecting in Paytm.. Paytm and Mutterfly is saying you need to get intouch with Razorpay if you have not received your payment!!

    This is going on for a month now.

    Refund id shared by Mutterfly-

    Refund Id rfnd_HgihEa2nHW6esa
    Initiated On 3rd Aug, 2021
    Payment Amount ₹ 4, 177 . 00
    Payment Id pay_HfWRPpzs2vcjTy
    Payment Via
    Paytm Refund Id rfnd_HgihEa2nHW6esa
    Initiated On 3rd Aug, 2021
    Payment Amount ₹ 4, 177 . 00
    Payment Id pay_HfWRPpzs2vcjTy
    Payment Via-
    Paytm
    Wallet
    In
    Can anyone help!!

    Regards
    Milind
    Razorpay customer support has been notified about the posted complaint.
    Still no reply from Razorpay
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      B
      bhavesh24
      Sep 12, 2021
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      I've created an account on Razorpay and did my KYC and everything and they said it's activated, everything was going well for the last 3-5 days, but today I got an email saying that your account has been terminated and your funds are on hold for the next 180 days, like why? I just need my funds back asap, I don't care about my account, those funds are what I care about. I JUST NEED THEM BACK RAZORPAY
      Razorpay customer support has been notified about the posted complaint.
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        A
        Amol karad
        Sep 11, 2021
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        Address: Bangalore

        Dear Team,

        I had paid RozarPay a company of four lakh 60 thousand rupees as twenty thousand thirty thousand rupees They did not give me the service after the payment was completed but when I asked them for a refund, they did not even give me refund.

        Regard,

        Amol karad

        Name -Amol Karad
        Email -amolkarad.[protected]@gmail.com
        Contact -[protected]/[protected]
        Stuck money - 460000

        Transaction details

        Payment Id - pay_GSrvATfdUzi2vP
        Amount - 30000
        Date - 23 January 2021

        Payment Id - pay_GSrwpHsoiAyRjg
        Amount - 30000
        Date - 23 January 2021

        Payment Id - pay_GSrxx28i2VHo4a
        Amount - 30000
        Date - 23 January 2021

        Payment Id - pay_GSs36OUaRQJhcD
        Amount - 30000
        Date - 23 January 2021

        Payment Id - pay_GSs36OUaRQJhcD
        Amount - 20000
        Date - 25 January 2021

        Payment Id - pay_GTU2NwmTsJ2L4M
        Amount - 20000
        Date - 25 January 2021

        Payment Id - pay_GTU7L0sVFI8JK1
        Amount - 20000
        Date - 25 January 2021

        Payment Id - pay_GTU92knOpAxnzz
        Amount - 20000
        Date - 25 January 2021

        Payment Id - pay_GTU49mjmLXUnix
        Amount - 20000
        Date - 25 January 2021

        Payment Id - pay_GTUEAslox5ikMc
        Amount - 20000
        Date - 25 January 2021

        Payment Id - pay_GTVuCrxv7zpv0o
        Amount - 30000
        Date - 25 January 2021

        Payment Id - pay_GTW2cwTK7Qq5oU
        Amount - 30000
        Date - 25 January 2021

        Payment Id - pay_GTW4HrKeVTnP4h
        Amount - 30000
        Date - 25 January 2021

        Payment Id - pay_GTW5su37WncAQk
        Amount - 30000
        Date - 25 January 2021

        Payment Id - pay_GTW78lQwutBeMr
        Amount - 30000
        Date - 25 January 2021

        Payment Id - pay_GTW96S2b9SEhTs
        Amount - 30000
        Date - 25 January 2021

        Payment Id - pay_GTWAHPeyMSKRvV
        Amount - 30000
        Date - 25 January 2021

        Payment Id - pay_GTWUYK1dPQxqdW
        Amount - 30000
        Date - 25 January 2021
        Razorpay customer support has been notified about the posted complaint.
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          A
          Amol karad
          Sep 11, 2021
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          Address: Bangalore

          Dear Team,

          I had paid RozarPay a company of four lakh 60 thousand rupees as twenty thousand thirty thousand rupees They did not give me the service after the payment was completed but when I asked them for a refund, they did not even give me a refund.

          Name - Amol karad
          Email - amolkarad.[protected]@gmail.com
          Contact- [protected]/[protected]
          Delayed Payment - 460000

          Payment details

          Payment Id - pay_GSrvATfdUzi2vP
          Date - 23 January 2021
          Amount - 30000

          Payment Id - pay_GSrwpHsoiAyRjg
          Date - 23 January 2021
          Amount - 30000

          Payment Id - pay_GSrxx28i2VHo4a
          Date - 23 January 2021
          Amount - 30000

          Payment Id - pay_GSs36OUaRQJhcD
          Date - 23 January 2021
          Amount - 30000

          Payment Id - pay_GTTz5jHRFSKwBt
          Date - 25 January 2021
          Amount - 20000

          Payment Id - pay_GTU2NwmTsJ2L4M
          Date - 25 January 2021
          Amount - 20000

          Payment Id - pay_GTU7L0sVFI8JK1
          Date - 25 January 2021
          Amount - 20000

          Payment Id - pay_GTU92knOpAxnzz
          Date - 25 January 2021
          Amount - 20000

          Payment Id - pay_GTU49mjmLXUnix
          Date - 25 January 2021
          Amount - 20000

          Payment Id - pay_GTUEAslox5ikMc
          Date - 25 January 2021
          Amount - 20000

          Payment Id - pay_GTVuCrxv7zpv0o
          Date - 25 January 2021
          Amount - 30000

          Payment Id - pay_GTW2cwTK7Qq5oU
          Date - 25 January 2021
          Amount - 30000

          Payment Id - pay_GTW4HrKeVTnP4h
          Date - 25 January 2021
          Amount - 30000

          Payment Id - pay_GTW5su37WncAQk
          Date - 25 January 2021
          Amount - 30000

          Payment Id - pay_GTW78lQwutBeMr
          Date - 25 January 2021
          Amount - 30000

          Payment Id - pay_GTW96S2b9SEhTs
          Date - 25 January 2021
          Amount - 30000

          Payment Id - pay_GTWAHPeyMSKRvV
          Date - 25 January 2021
          Amount - 20000

          Payment Id - pay_GTWUYK1dPQxqdW
          Date - 25 January 2021
          Amount - 20000
          Razorpay customer support has been notified about the posted complaint.
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            D
            Deepak Subhash Jeevlage
            Sep 11, 2021
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            Address: Kamalnagar ta.kamalnagar. district: Bidar

            Money has been debited from my account and I have not received any services from your company razorpay. Please send meny return.
            Razorpay customer support has been notified about the posted complaint.
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              I
              InvoTech Labs Pvt Ltd
              Sep 11, 2021
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              Settlements are on hold

              Address: razorpay.com

              As a part of your financial risk measures my settlement is put on hold and i have lost my business because all my money got stuck with you which you haven't settled in my bank. When i got this mail, immediately i sent all the information they were asking but it's been days and i haven't even received a single reply from them. I tried to call them and no one never picked up call due to Covid-19. I raised a complaint on razorpay website and...
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              D
              Deepak Subhash Jeevlage
              Sep 10, 2021
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              Address: Kamalnagar ta. Kamalnagar, District: Bidar

              Amount debited from my account and not received any services from your company.so I'm requesting to you again and again but not any response from yours company.
              Razorpay customer support has been notified about the posted complaint.
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                V
                Vishiveshi
                from Mumbai, Maharashtra
                Sep 10, 2021
                Resolved
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                Resolved

                I made an order on ajio for which payment of Rs 748 was made via upi on 6 September 2021. Money was deducted but order not placed. A refund was initiated by ajio but till now money is not refunded back to my account. Refund id rfnd_Hu9AKwjxRpQp6P.
                Sep 10, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
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                  E
                  Eric Larsen
                  Sep 10, 2021
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                  Razorpay is telling that the payment is done from their end but realme agents are saying that they have not received the money, my order is also showing cancelled but my money has been debited...i don't know whom to blame but I want my refund .
                  Razorpay customer support has been notified about the posted complaint.
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                    B
                    B. s
                    Sep 9, 2021
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                    Address: [email protected]

                    Sir
                    I try to refund my money in one website name nisharanjitkumardixit .This company scam with me about ₹999 pls refund this

                    Transaction id
                    1for ₹499:T2108082028482095001818
                    2 for ₹500:T2109091414106505919060
                    Razorpay customer support has been notified about the posted complaint.
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                      N
                      NEETA HONHAGA
                      Sep 8, 2021
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                      Website: Razorpay.com

                      Please refund my money
                      Razorpay customer support has been notified about the posted complaint.
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                        P
                        PalguniSkanda
                        Sep 8, 2021
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                        The online shopping website called "raphastore.in" selling products' at 90% discount as clearance sale. in that website i ordered folding bicycle worth Rs. 1999/- and paid through reputed payment gate way Razorpay. They now give advantages to these fraudelent Vendors. Please note razorpay should take immediate response and refund who are all already paid through this payment gateway.

                        Now, till date no update from their side, the customer care numbers not reachable, mails sent to them are ended up with no response. Because of this incident i am menially upset as i have been cheated by these fraudsters.

                        Please take immediate action on this fraudster group & let us make this group know to the public to create an awareness, to not get cheated.
                        Razorpay customer support has been notified about the posted complaint.
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                          V
                          vasukolkar
                          Sep 6, 2021
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                          Address: P.NO.138 IST STAGE RANI CHANNAMMA NAGAR BELGAUM -590006

                          On 1 St of august 2021 I made transaction of 2999/- Rs towards Razopay I didn't received mail, material
                          Transaction via debit card OTHPG[protected]
                          Razorpay customer support has been notified about the posted complaint.
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                            M
                            MFF
                            Sep 6, 2021
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                            Address: Bagalore

                            Hi,

                            Amount has ben deducted from my account as I am not aware of it.

                            I search customer care for this company but did not find the contact number and email id too. Please look into this matter how can they deduct the amount directly from my account without my permission and the same in not my knowledge.

                            Amount Deduct 3062 INR
                            Date 6th September 2021
                            Ref ID of deduction RAZORPAY-Hf9OYK2ZU2cs4R-751503
                            Razorpay customer support has been notified about the posted complaint.
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                              W
                              wintechpradeep
                              Sep 6, 2021
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                              Address: Pune

                              Dear Team

                              First of All Very Bad service from your team i have summited all document and now almost 15 days gone your team is doing time pass and asking irreverent documents and all.

                              Such a stupid team naver go with Razorpay.

                              Merchant id: EeggLEVEwA8BHo
                              Razorpay customer support has been notified about the posted complaint.
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                                Raphael.C
                                Sep 6, 2021
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                                Address: No.15. V.I.P.Nagar,, Kondur, Cuddalore-6, PIN: 607006

                                On[protected] I ordered Figgs for Rs.299/-and the payment was made through RAZORPAY SFT PVT LTD NODA.The transaction ID from SBI is [protected] IGALVHSEE6. I have not heard anything about my order from the sellers until today. Kindly look into the matter and ask the seller to send the same without further delay or refund my money.

                                Raphael
                                Razorpay customer support has been notified about the posted complaint.
                                Sep 06, 2021
                                Updated by Raphael.C
                                On[protected] I ordered Figgs for Rs.299/- payment being made through RAZORPAY, SBI ID is [protected] IGALVHSEE6.I have not received any information regarding my order until today. Kindly ask the seller to send the product or refund the money.

                                Raphael
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                                  R
                                  Rahulbaldeo
                                  Sep 6, 2021
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                                  I was ordering for online shopping from de cathlon centre. I made a payment from paytm qr code scanner on 30 aug 21 with UPI Ref id[protected]. payment was succesful. Money debited from my account but order was not placed. Payment did not credited in order. Pls check what happened to my money and get return to my money soon. Payment screenshot is attached.
                                  Razorpay customer support has been notified about the posted complaint.
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                                    S
                                    Srikanthcdk
                                    Sep 5, 2021
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                                    Mone issues
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Lucy Bijoy
                                      Sep 4, 2021
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                                      Dear sir,
                                      Since my daughter wanted to apply for online licence she opened some online Licence E guide and mistakenly she goggle paid fees of Rs. 375/-. In the name of Razorpay software Pvt ltd on 26/08/2021. After some time when I checked the details I could find that she required licence not E guide.

                                      She requires a licence not E guide. So I request you to kindly go through the same and reverse the amount of Rs. 375 to my account at the earliest.

                                      Thank you and looking forward to hearing from you.

                                      Lucy
                                      Razorpay customer support has been notified about the posted complaint.
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