Dear Sir,
The undersign is a Senior Citizen and Retd. Government Official. Pension is the only source of Income to feed my family. Post retirement, I applied for the job compatible with my experiences. In this regard I have also taken help of the services of recruitment & placement agencies (Careerbuzz & Careerbazar) to help in the quest of my job. The total amount paid to the abovesaid agencies is Rs. 355000 /- [Careerbuzz (Rs. 190000 /- & Careerbazar (Rs. 165000 /-)] respectively.
The services of the abovesaid recruitment & placement agencies were subsequently cancelled owing to the fake offer letter provided by Careerbuzz & Careerbazar respectively for Tata Power & Adani Power, Mundra.
Subsequently, Mr. Avinash & Mr. Rupit Sharma of Razorpay, Delhi had approached me on 19/08/2021 & 24/08/2021 and inform for the refund of Rs. 355000 /- available with razorpay after payment of the Transaction fees (Rs. 29200 /- only). They assured that once the transaction fee is paid, an amount Rs. 355000 /- will be credited immediately in my account. I have also submitted to the Razorpay "Refund Form" dully filled in for payment by Razorpay.
Despite payment of the tansaction fee Rs. 29200 /- on 24/08/2021 to Razorpay, the amount Rs. 355000 /- only was not credited to my account as yet. I could not enquire from Mr. Avinash & Mr. Rupit Sharma of Razorpay for non payment of the abovesaid amount as both of them have switched off their mobile. The conduct of Mr. Avinash & Mr. Rupit Sharma of Razorpay is detrimental to the status & Image of the Razorpay in the market. I am therefore once again being tortured mentally by the misconduct of Mr. Avinash & Mr. Rupit Sharma of Razorpay.
Since, the amount is available with Razorpay, it is requested to kindly look into the matter and release my payment of Rs. 355000 /- (Rupees Three Lakhs fifty five thousand) only immediately in my account. Please help.
Rakesh
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Razorpay customer support has been notified about the posted complaint.
Request you to please arrange for a refund immediately.
Thanks
Srinivas
[protected]