Razorpay Complaints & Reviews

Paying 213 not credited

Razorpay customer support has been notified about the posted complaint.

Jul 24, 2021

Updated by Rsureshmenga 213 pls refund

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun

Hii,

Toady I have booked one item and pay it in advance by your payment gateway but after this company is not giving me order delever details even they not have any toll free number plz help me for this.

Mayank
[protected]

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: lakhimpur kheri

Website: airtel broadband

HI TEAM
I Recharged my broadband amount 3537 date 16 jul but my balance deducted but recharge not done ..,

Razorpay customer support has been notified about the posted complaint.

View replies

S

shailendrashukla@

Jul 23, 2021

ref no[protected]
date 16-jul-2021, 10:25AM

Reply

S

shailendrashukla@

Jul 26, 2021

say How much day you will notified my complaint, , i'm facing this problem before 10days but you haven't, , what happened

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bhadrak

Website: Au bank

My recharge is successful but not recharge my phone number

Razorpay customer support has been notified about the posted complaint.

Jul 23, 2021

Updated by Saroj 7894 Cancel this recharge not recharge my phone number

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I recently paid for an order on the Jockey India website. I've contacted Jockey support and they say that there was a payment gateway issue due to which the amount has not been credited to them. However this is contrary to what razorpay track payment states with the payment ID as it says that amount has been credited to Jockey. Due to the faulty payment system it is unclear as to where my money is. Jockey says razorpay hasn't credited t and razorpay says it has credited.
Payment ID: pay_Hc0VdYcnzgklVf

Jul 23, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Website: razorpay.com

I was using Razorpay as my payment gateway and it was all fine until one day my settlements got paused due to non-compliance with regulatory guidelines as set by their partner banks, which I believe is the SBI. They told me that they just needed to re-verify my KYC details, and then they would resume and they also asked me to send some invoices from customers (9HG926sXRttH8Pu). So I emailed them back asking the type of invoice they wanted...

Helpful

Found this helpful?

2 Comments

Address: Mumabi

I have paid Rs.249 toÂ Northernanthes, Â Rampur for purchase of a vegitable cutter on 25/04/2021. But so far the product has not received. Have made payment through my standard chartered credit card.

Tushar Desai

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Ticket (#2568217). Has been raised since long and the support team, just writes your ticket is resolved and if not reply to the message. I replied they come back in no time that it is resolved. A minimum of 20 emails had been passed between us and no one has bothered even to read my email.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Sir, payment kiya abhi tak delivery ayi nhi sarees, please return 169/-payment gpay

Razorpay customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Bishnupur manipur

Sir on date 96 of July I book a ticket from your apps but till now I didn't get the ticket number my transaction no.is[protected].so kindly please return the money in my debited account immediately.
Thank you.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was paid accidentally 1967/- on Phonepe for Razor pay software Pvt Ltd for fastag, but I don't have any fastag on Razor pay, I was contacted Phonepe support for refund but they asked for contact Razor pay for further clarification, but there is no have contact details on Razor pay to refund my amount.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected sir /madam
I have applied for mahcet but at the time of payment money is deducted from my account even I got payment successful status in mail but in application form the status is failed. Kindly do the needful as soon as possible.

Razorpay customer support has been notified about the posted complaint.

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Respected sir
I have applied for mahcet but at the time of payment money is deducted from my account even I got successful status on mail but application form status is failed . Tomorrow is the last day of application form. Kindly do needful as soon as possible

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I order the swing table online, payment paid phone pay merchant order id
HOaWyPT21wOaWE
Payment made on June 18 2021 and till date any confirmation from suppliers or return the payment .

For your reference attached the below phonepe communications

This is about the Ticket ID:[protected] for Transaction ID: T2106182200164123729377.

Kindly give the merchant details. To known my status of my order. If it fake merchant I will go for legal action

Thanking you
Regard
Shagul hameed
[protected]

Razorpay customer support has been notified about the posted complaint.

View replies

B

Bhushan evita

Jul 28, 2021

I order ebicycle online, payment paid merchant order id is

pay_Hb5swWd1qgvQwd

Payment made on 20 July 20 2021 and till date I have not received my order, merchant contact no is not working. I have mailed for refund to merchant but it doesn't get delivered at all to that merchant.
After searching on internet I got to know it was a fraud which was being done with help of razorpay payment gateway by which merchant was able to create his fake profile and fake site online. I request for refund of my 4098 rs. Immediately from razorpay. Since you provided this fake merchant an opportunity to create fraud compny and do online fraud you are equally responsible because your company has verified such fraud merchant
till time that merchant site is running even when I reported it to be fraud company.
This indicate that you are very careless about this. I request you to return my mone immediately or I am initiating leagal action against razorpay company in consumer court.

For your reference attached the below net banking communications

Rs. 4098.00 was debited on your Saraswat Bank Debit Card XX2537 on 20-Jul-2021 12:27:08 PM at AHIR FASHION SURAT GJIN - 40R70658
(Txn Ref No[protected]

My account no [protected]
IFSC : srcb 0000059
Kindly give the merchant details. To known my status of my order. If it fake merchant I will go for legal action

Adv. Bhushan Bhoir
[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mata Nagar Ankat Var Layout

Payment deducted but showing payment failed in mht cet form

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhokardan dist jalna

Dear sir/mam i pay fees of 817 for mhtcet by phone pay, amount is deducted from my phone but it showing payment failed..

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 704B, Nirman Galaxy, Pump House, Andheri (East)

I made order on 20 April 2021 at 7.54am of amount Rs.699. Mondey deducted under payment id -pay_H10dQVFwz2Dsk8 but till date order not received

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 735,Guruwar Peth , Pune 411041

Dear

I done payment Rs.1178.82 from your gateway to Drishtim for Drishtim car AI dashcam on www.drishtim.com . I sent mail to merchant to despatch my product immediately but no any response from merchant .

Pls take action on it and kindly despatch my product immediately or refund my amount.

I alreday raise the request on razor pay support page . The ticket id is - #5811760.

Pls do the needful and kindly contact to merchant for despatching order or refund my amount

Regards
Sanjay Pune Maharashtra

Razorpay customer support has been notified about the posted complaint.

Jul 11, 2021

Updated by Sanjay K C Dear

I done payment Rs.1178.82 from your gateway to Drishtim for Drishtim car AI dashcam on www.drishtim.com . I sent mail to merchant to despatch my product immediately but no any response from merchant .

Pls take action on it and kindly despatch my product immediately or refund my amount.

I alreday raise the request on razor pay support page . The ticket id is - #5811760.

Pls do the needful and kindly contact to merchant for despatching order or refund my amount

Still not yet resolved why showing resolved ?

Regards
Sanjay Pune Maharashtra

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I have transferred the amount 1530 to razorpay through google pay by mistake please transfer my account back as soon as possible

Razorpay customer support has been notified about the posted complaint.

Jul 10, 2021

Updated by Waseem Qadri Please transfer my amount back

Razorpay Complaints & Reviews

File a complaint to Razorpay

Razorpay reviews & complaints page 31

Google Play

Post your Comment

My-electron-world not delivered my order

Post your Comment

I Recharged my airtel broadband deducted my balance recharge not done

Post your Comment

Recharge

Post your Comment

Payment deducted but order details/confirmation not provided

Post your Comment

Holding funds without providing any information

Paid amount to Northernanthes, Rampur

Post your Comment

Unable to contact their support team, filled with ChatBOT only

Post your Comment

Refund payment please

Post your Comment

For refund of money

Post your Comment

Send me details

Post your Comment

Fastag recharge

Post your Comment

Money deducted from account but application status is failed

Post your Comment

Money deducted from account but application status is failed

Post your Comment

Payment transfer order not complete

Post your Comment

Mht cet online fees payment

Post your Comment

Payment deducted but showing payment failed in mht cet form

Post your Comment

Payment deducted but order not received

Post your Comment

Drishtim Dash Camera Order No. 1122

Post your Comment

Refund of money

Post your Comment

Related businesses