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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 31

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S
Saroj 7894
Jul 23, 2021
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Address: Bhadrak
Website: Au bank

My recharge is successful but not recharge my phone number
+1 photos
Razorpay customer support has been notified about the posted complaint.
Jul 23, 2021
Updated by Saroj 7894
Cancel this recharge not recharge my phone number
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    A
    another_jones
    Jul 23, 2021
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    Resolved

    I recently paid for an order on the Jockey India website. I've contacted Jockey support and they say that there was a payment gateway issue due to which the amount has not been credited to them. However this is contrary to what razorpay track payment states with the payment ID as it says that amount has been credited to Jockey. Due to the faulty payment system it is unclear as to where my money is. Jockey says razorpay hasn't credited t and razorpay says it has credited.
    Payment ID: pay_Hc0VdYcnzgklVf
    +1 photos
    Jul 23, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
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      N
      nibs27
      Jul 22, 2021
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      Holding funds without providing any information

      Website: razorpay.com

      I was using Razorpay as my payment gateway and it was all fine until one day my settlements got paused due to non-compliance with regulatory guidelines as set by their partner banks, which I believe is the SBI. They told me that they just needed to re-verify my KYC details, and then they would resume and they also asked me to send some invoices from customers (9HG926sXRttH8Pu). So I emailed them back asking the type of invoice they wanted...
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      T
      Tushar N Desai
      Jul 21, 2021
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      Address: Mumabi

      I have paid Rs.249 to Northernanthes, Rampur for purchase of a vegitable cutter on 25/04/2021. But so far the product has not received. Have made payment through my standard chartered credit card.

      Tushar Desai
      Razorpay customer support has been notified about the posted complaint.
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        O
        oknomo
        Jul 20, 2021
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        Ticket (#2568217). Has been raised since long and the support team, just writes your ticket is resolved and if not reply to the message. I replied they come back in no time that it is resolved. A minimum of 20 emails had been passed between us and no one has bothered even to read my email.
        Razorpay customer support has been notified about the posted complaint.
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          M
          Meghana Mayekar
          Jul 19, 2021
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          Hi Sir, payment kiya abhi tak delivery ayi nhi sarees, please return 169/-payment gpay
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            B
            Bungnao
            Jul 19, 2021
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            Address: Bishnupur manipur

            Sir on date 96 of July I book a ticket from your apps but till now I didn't get the ticket number my transaction no.is[protected].so kindly please return the money in my debited account immediately.
            Thank you.
            Razorpay customer support has been notified about the posted complaint.
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              M
              Mmmmmohammd imran
              Jul 18, 2021
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              इस केस के सम्बन्ध में मूझे आपकी मदद चाहिए।आपका मर्चेंट होने के नाते से।आपको साइबर क्राईम को ई-मेल करना है कि यह मर्चेंट ईद Fv5Qey198J7SSY का किसी भी लोन एप से संबंध नहीं है। अगर है तो आप हमें बताये। इस जानकारी की मांग पूलिस अधिकारी ने की है और यह जानकारी की आवश्यकता मुझे भी .
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                T
                tcf152
                Jul 17, 2021
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                I was paid accidentally 1967/- on Phonepe for Razor pay software Pvt Ltd for fastag, but I don't have any fastag on Razor pay, I was contacted Phonepe support for refund but they asked for contact Razor pay for further clarification, but there is no have contact details on Razor pay to refund my amount.
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                  G
                  Gaurav Uikey
                  Jul 16, 2021
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                  Respected sir /madam
                  I have applied for mahcet but at the time of payment money is deducted from my account even I got payment successful status in mail but in application form the status is failed. Kindly do the needful as soon as possible.
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                    Gaurav Uikey
                    Jul 16, 2021
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                    Respected sir
                    I have applied for mahcet but at the time of payment money is deducted from my account even I got successful status on mail but application form status is failed . Tomorrow is the last day of application form. Kindly do needful as soon as possible
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                      J
                      Jsengi2020
                      Jul 14, 2021
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                      I order the swing table online, payment paid phone pay merchant order id
                      HOaWyPT21wOaWE
                      Payment made on June 18 2021 and till date any confirmation from suppliers or return the payment .

                      For your reference attached the below phonepe communications

                      This is about the Ticket ID:[protected] for Transaction ID: T2106182200164123729377.

                      Kindly give the merchant details. To known my status of my order. If it fake merchant I will go for legal action

                      Thanking you
                      Regard
                      Shagul hameed
                      [protected]
                      +1 photos
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                      I order ebicycle online, payment paid merchant order id is

                      pay_Hb5swWd1qgvQwd

                      Payment made on 20 July 20 2021 and till date I have not received my order, merchant contact no is not working. I have mailed for refund to merchant but it doesn't get delivered at all to that merchant.
                      After searching on internet I got to know it was a fraud which was being done with help of razorpay payment gateway by which merchant was able to create his fake profile and fake site online. I request for refund of my 4098 rs. Immediately from razorpay. Since you provided this fake merchant an opportunity to create fraud compny and do online fraud you are equally responsible because your company has verified such fraud merchant
                      till time that merchant site is running even when I reported it to be fraud company.
                      This indicate that you are very careless about this. I request you to return my mone immediately or I am initiating leagal action against razorpay company in consumer court.

                      For your reference attached the below net banking communications

                      Rs. 4098.00 was debited on your Saraswat Bank Debit Card XX2537 on 20-Jul-2021 12:27:08 PM at AHIR FASHION SURAT GJIN - 40R70658
                      (Txn Ref No[protected]

                      My account no [protected]
                      IFSC : srcb 0000059
                      Kindly give the merchant details. To known my status of my order. If it fake merchant I will go for legal action

                      Adv. Bhushan Bhoir
                      [protected]

                      Payment transfer order not complete - Comment #3867798 - Image #0
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                        A
                        Ayush._pal
                        Jul 14, 2021
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                        Address: Mata Nagar Ankat Var Layout

                        Payment deducted but showing payment failed in mht cet form
                        Razorpay customer support has been notified about the posted complaint.
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                          D
                          dadarao kale
                          Jul 11, 2021
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                          Address: Bhokardan dist jalna

                          Dear sir/mam i pay fees of 817 for mhtcet by phone pay, amount is deducted from my phone but it showing payment failed..
                          Razorpay customer support has been notified about the posted complaint.
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                            nilesh2860
                            Jul 11, 2021
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                            Address: 704B, Nirman Galaxy, Pump House, Andheri (East)

                            I made order on 20 April 2021 at 7.54am of amount Rs.699. Mondey deducted under payment id -pay_H10dQVFwz2Dsk8 but till date order not received
                            Razorpay customer support has been notified about the posted complaint.
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                              S
                              Sanjay K C
                              Jul 11, 2021
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                              Address: 735,Guruwar Peth , Pune 411041

                              Dear

                              I done payment Rs.1178.82 from your gateway to Drishtim for Drishtim car AI dashcam on www.drishtim.com . I sent mail to merchant to despatch my product immediately but no any response from merchant .

                              Pls take action on it and kindly despatch my product immediately or refund my amount.

                              I alreday raise the request on razor pay support page . The ticket id is - #5811760.

                              Pls do the needful and kindly contact to merchant for despatching order or refund my amount

                              Regards
                              Sanjay Pune Maharashtra
                              Razorpay customer support has been notified about the posted complaint.
                              Jul 11, 2021
                              Updated by Sanjay K C
                              Dear

                              I done payment Rs.1178.82 from your gateway to Drishtim for Drishtim car AI dashcam on www.drishtim.com . I sent mail to merchant to despatch my product immediately but no any response from merchant .

                              Pls take action on it and kindly despatch my product immediately or refund my amount.

                              I alreday raise the request on razor pay support page . The ticket id is - #5811760.

                              Pls do the needful and kindly contact to merchant for despatching order or refund my amount

                              Still not yet resolved why showing resolved ?

                              Regards
                              Sanjay Pune Maharashtra

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                                Waseem Qadri
                                Jul 10, 2021
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                                I have transferred the amount 1530 to razorpay through google pay by mistake please transfer my account back as soon as possible
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                                Jul 10, 2021
                                Updated by Waseem Qadri
                                Please transfer my amount back

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                                  Umang Harinkhere
                                  Jul 9, 2021
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                                  I paid mhtcet exam fee on 2nd july and the amount deducted but the transaction failed.its been a week and still i haven't got the refund.kindly tell me as when i will be getting my refund back
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                                    Divya savdekar
                                    Jul 9, 2021
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                                    I paid online fees for mba cet. The amount is deducted from my account status shows that payment failed..paid the full amount on 2 july 7.13 pm amount deducted from my account..
                                    Now i paid fees 2nd time my form completed and fees paid successfully..

                                    When my 1st payment will refunded to my account..?
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                                      Arbaz333
                                      Jul 8, 2021
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                                      Address: Digras

                                      I was pay for mhtcet for my first payment was deduct but it was failed but my money was deducted so please give me my refund
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