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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 31

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V
Vikas2025
Aug 23, 2021
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I had made some online payments to Property Times which is fake company and had run away with my money please issue refund and don't make the payment to company
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    Natarajankarthick
    Aug 20, 2021
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    Address: 2453 ayyappan nagar as nagar reddipalayam road thanjavur

    I will booking irctc ticket book at online mood to razorpay to google pay upi link that time amount rs 781.99 debited but transaction as failed not refund my amount instantlly why please verified and credit my amount in our account
    Irctc booking online
    20.08.2021 date of payment
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      A
      Aug 20, 2021
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      Had made payment of RS.1999.00(One Thousand Nine Hundred And Ninety Nine Only) Towards Purchase of ROLCub Ergonomic Mesh Adjustable Office Executive Chair on[protected] via payment ID- pay_HmE8M1HQqq6ixf. The company haven't delivers the product and their website is shut, kindly organise refund
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        A
        Abhijitchakraborty51
        Aug 20, 2021
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        Address: AT ROAD, NER CITY POLICE RESERVE, GUWAHATI , ASSAM , PIN NO:- 781001
        Website: Complain about false payment

        My self tapas das i paid 1299.00 for uddyam registration on 21st july 2021 through razorpay by internet banking . After made payment i was not found any certificate o[censored]ddyam registration. But after 20 days i made connect govt of india officials regarding this matter they said that what payment i made was wrong .

        So i humbly request you please refund my money .

        You can call me in this number :[protected] abhijit chakraborty )

        i have receipt of payment amount of inr 1299.00 i present you my receipt ass attachment please find that and try to resolve my query .

        In payment slip you find ( who made payment ) company mail id, contact number, contact person, transaction reference id details mentioned. Please check . Please ref
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          P
          PalguniSkanda
          Aug 20, 2021
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          Dear Sir,

          Dear Sir,

          Please let me know the shipment details against my Order # 1866. The details are given below: Thank you, Warm Regards, T. Panduranga Kini

          Order summary
          Rapha Super Max Folding Bicycle × 1
          green
          Rs. 1, 999.00

          Subtotal

          Rs. 1, 999.00
          Shipping

          Rs. 0.00
          Taxes

          Rs. 0.00
          Total

          Rs. 1, 999.00
          Customer information
          Shipping address
          Panduranga Kini
          52 Herur, 4th Mari Katte Cross Road, Brahmavar
          Sai Shikara
          576213 Brahmavar KA
          India

          Billing address
          Panduranga Kini
          52 Herur, 4th Mari Katte Cross Road, Brahmavar
          Sai Shikara
          576213 Brahmavar KA
          India

          Shipping method
          Standard

          Payment method
          Razorpay cards_upi_netbanking_wallets_ — Rs. 1, 999.00
          Payments
          15 Aug 2021, 16:00 (5 days ago)
          to me

          VRUTIKA FASHION
          ₹1, 999.00
          Paid Successfully
          Payment Id pay_HlROcKhCZ4Of84
          Paid On 15th Aug, 2021
          Method
          XXXX-XXXX-XXXX-5209
          Card
          Email [protected]@gmail.com
          Mobile Number [protected]
          For any order related queries, please reach out to VRUTIKA FASHION .
          Please report this payment if you find it to be suspicious or fraudulent report flag Report Payment
          Razorpay customer support has been notified about the posted complaint.
          Dear Sir,
          I regret to bring to your kind notice that I have not received any communication from Merchant against my order dated 15.08.2021 vide razorpay payment ID pay_HlROcKhCZ4Of84 for Rs. 1999/-. I request you to refund the same on priority basis.
          Thank you.
          Dear Sir,

          Please let me know the shipment details against my Order # 1866. The details are given below: Thank you, Warm Regards, T. Panduranga Kini

          Order summary
          Rapha Super Max Folding Bicycle × 1
          green
          Rs. 1, 999.00

          Subtotal

          Rs. 1, 999.00
          Shipping

          Rs. 0.00
          Taxes

          Rs. 0.00
          Total

          Rs. 1, 999.00
          Customer information
          Shipping address
          Panduranga Kini
          52 Herur, 4th Mari Katte Cross Road, Brahmavar
          Sai Shikara
          576213 Brahmavar KA
          India

          Billing address
          Panduranga Kini
          52 Herur, 4th Mari Katte Cross Road, Brahmavar
          Sai Shikara
          576213 Brahmavar KA
          India

          Shipping method
          Standard

          Payment method
          Razorpay cards_upi_netbanking_wallets_ — Rs. 1, 999.00
          Payments
          15 Aug 2021, 16:00 (5 days ago)
          to me

          VRUTIKA FASHION
          ₹1, 999.00
          Paid Successfully
          Payment Id pay_HlROcKhCZ4Of84
          Paid On 15th Aug, 2021
          Method
          XXXX-XXXX-XXXX-5209
          Card
          Email [protected]@gmail.com
          Mobile Number [protected]
          For any order related queries, please reach out to VRUTIKA FASHION .
          Please report this payment if you find it to be suspicious or fraudulent report flag Report Payment
          PalguniSkanda's [Complaint's author] reply, Aug 28, 2021
          Dear Sir,
          To,
          Razorpay Team,
          I request you to refund my payment already done on 15.08.2021 vide razorpay payment ID pay_HlROcKhCZ4Of84 reputed payment gateway recommended for fraudlent merchant ID VRUTIKA FASHION. No responses for mail communications and switched off their customer care phone.
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            R
            ravikumar7369
            Aug 18, 2021
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            Address: Andhrapradesh, Mondemkhallu

            Date of incident - 18/08/2021
            Client Number - [protected]

            request a refund
            Razorpay customer support has been notified about the posted complaint.
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              N
              Nishant_k7
              Aug 17, 2021
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              Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
              Name:- Nishant Kende
              Investment Date :- 28 Nov 2020
              Cheating Date:- 19 January 2021
              Email iD :- [protected]@gmail.com
              Transaction ID :- T2011281248207236937727
              Razorpay customer support has been notified about the posted complaint.
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                D
                Deepanshu4559
                Aug 17, 2021
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                Plz refund my money you are cheater

                My transaction id
                pay_HmBS1nZnaOUbYR

                Plz help me.

                And my oder is not sent.
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  sennirjan
                  Aug 17, 2021
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                  Last week create a merchant account and collect money from my client via razorpay, after collecting the money account verification documents failed, reply via email and not provided my payout and not ask any required documents for reactivate my account, no response from razorpay ...pls resolve my issue and provide my payout immediately

                  Regards
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                    D
                    doctorram
                    Aug 16, 2021
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                    I have done payment of Rs 2499 for online purchase of bicycle from shoprol.in site on 13/08/2021 at 9:52pm
                    I have received email from [protected]@razorpay.com for the same.
                    But this merchant is a fraud site. So please take action for refund of my money.
                    Share details of shoprol.in at my email hospital.[protected]@gmail.com, so I can file case in cyber crime.
                    Thank you
                    Dr Ram Kumar Sharma
                    [protected]
                    Razorpay customer support has been notified about the posted complaint.
                    Sir we paid for shoprol and did not get it back as they closed their website
                    Aug 17, 2021
                    I have done payment of Rs 6800 for online purchase of bicycle from shoprol.in site on 11/08/2021 at 9:52pm
                    I have received email from [protected]@razorpay.com for the same.
                    But this merchant is a fraud site. So please take action for refund of my money.
                    Share details of shoprol.in at my email [protected]@gmail.com, so I can file case in cyber crime.
                    Thank you
                    Balaji Gopalsamy
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                      S
                      Simran chhabra 12
                      Aug 16, 2021
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                      I have already shared that I have charged 22K and after complaining you guys what you did forwarded the case to the fraudlent company and they are sending link by using your name that they will initiate the refund but they are again trying to charge me ... I have also received a call that: I am from consumer Complaints and please do the following procedures to get the issue resolved: while following those instructions i got to know that they are asking me to pay again 22K. If you are not able to help me out then please shut it down.. Peoples are trusting you for resolutions and you are taking care of the fraudlensts only...
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                        Simran chhabra 12
                        Aug 16, 2021
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                        Can you send request again of 22000 so i can accept it and you gave my refund back..
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                          S
                          SidLawliet
                          Aug 16, 2021
                          Resolved
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                          Resolved

                          On the 16th of July and August, Rs. 5000 was debited from my bank account to razorpay.[protected]@icici without my authorisation via the Paytm apps automatic payment feature. Apparently the payments were scheduled on a monthly basis up to 2031 which implies that I would be paying 60, 000 per year, summing up to 6 lakhs over the 10 years.

                          I want to know who authorised such a huge payment on my behalf where I cannot even check the details of the receiver of the funds.

                          I want the Rs. 10000 credited to my account immediately and I want to know who authorised this transaction on my behalf.

                          Name: Siddhant Sahoo
                          Aug 17, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
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                            Simran chhabra 12
                            Aug 15, 2021
                            Resolved
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                            Resolved

                            Dear Consumers

                            I haven’t recieve anything yet
                            I haven’t recieve any scratch card and any money
                            Why are you close my case untill i don’t recieve anything yet ..
                            I don’t do any transaction this is fraud transaction without my permission…
                            Kindly give my money back
                            Call me for better understanding
                            Call at - [protected], [protected]
                            Aug 15, 2021
                            Complaint marked as Resolved 
                            Dear Consumers I haven’t recieve anything yet I haven’t recieve any scratch card and any money Why are you close my case untill i don’t recieve anything yet .. I don’t do any transaction this is fraud transaction without my permission… Kindly give my money back Call me for better understanding Call at - 9990378684, 9625176769
                            Razorpay customer support has been notified about the posted complaint.
                            Aug 15, 2021
                            Updated by Simran chhabra 12
                            Dear Consumers

                            I haven’t recieve anything yet
                            I haven’t recieve any scratch card and any money
                            Why are you close my case untill i don’t recieve anything yet ..
                            I don’t do any transaction this is fraud transaction without my permission…
                            Kindly give my money back
                            Call me for better understanding
                            Call at - [protected], [protected]

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                              S
                              Simran chhabra 12
                              Aug 13, 2021
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                              Resolved

                              As i was earlier file a complaint regarding the charges.. I have just received an e-mail in which you have mentioned that I will get the amount back.. But while checking it it is asking to pay 22K which is very suspicious. Please do check and provide the solution on it.. I have attached the screenshot too…call me for better understanding.. Waiting for your reply. Thank you!
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Dear Consumers I haven’t recieve anything yet I haven’t recieve any scratch card and any money Why are you close my case untill i don’t recieve anything yet .. I don’t do any transaction this is fraud transaction without my permission… Kindly give my money back Call me for better understanding Call at - 9990378684, 9625176769
                              Razorpay customer support has been notified about the posted complaint.
                              Aug 14, 2021
                              Updated by Simran chhabra 12
                              As i was earlier file a complaint regarding the charges.. I have just received an e-mail in which you have mentioned that I will get the amount back.. But while checking it it is asking to pay 22K which is very suspicious. Please do check and provide the solution on it.. I have attached the screenshot too.. Waiting for your reply. Thank you! Call -[protected], [protected]

                              Aug 14, 2021
                              Updated by Simran chhabra 12
                              Dear Consumers

                              I haven’t recieve anything yet
                              I haven’t recieve any scratch card and any money
                              Why are you close my case untill i don’t recieve anything yet ..
                              I don’t do any transaction this is fraud transaction without my permission…
                              Kindly give my money back
                              Call me for better understanding
                              Call at - [protected], [protected]

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                                D
                                DumaniKhabar
                                Aug 13, 2021
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                                Address: Gurugram

                                Payment Successful. Razorpay Payment Id:pay_HfU9boqxK4SRLW

                                Invoice No.: INV[protected]
                                Order ID: #907580
                                Tracking No. abc
                                Date Added: 31/07/2021

                                Order NOT received as yet.
                                Razorpay customer support has been notified about the posted complaint.
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                                  S
                                  Shalini Vaghela
                                  Aug 13, 2021
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                                  Salwarsuitz.com an online shopping is using your platform for all payments receipt and I have paid 999 for purchase of product.Please review such frauds.I am attaching payment & order placed screenshot for your reference.
                                  Can I get my money back as the concerned online person is not traceable.
                                  Razorpay customer support has been notified about the posted complaint.
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                                    M
                                    Manoj.G.S
                                    Aug 13, 2021
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                                    Hello There

                                    I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK" and didnt provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                                    Please be responsible, hope you act for the farewell of the society. We have suffered a lot due to this investment.

                                    Name,
                                    Gowri.G.S

                                    Investment Dates,

                                    31-december-2020
                                    07-january-2021
                                    11-january-2021

                                    Cheating Date,

                                    26-january-2021

                                    Transaction ld,

                                    T2012311758060163825710
                                    [31-december-2020]

                                    T2101071902097432545131
                                    [07-january-2021]

                                    T2101112023110190548399
                                    [11-january-2021]
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Manoj.G.S
                                      Aug 13, 2021
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                                      Hello There

                                      I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 68, 000 Rupees" and didnt provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                                      Please be responsible, hope you act for the farewell of the society. We have suffered a lot due to this investment.

                                      Name,
                                      Gowri.G.S

                                      Investment Dates,

                                      31-december-2020
                                      07-january-2021
                                      11-january-2021

                                      Cheating Date,

                                      26-january-2021

                                      Transaction ld,

                                      T2012311758060163825710
                                      [31-december-2020]

                                      T2101071902097432545131
                                      [07-january-2021]

                                      T2101112023110190548399
                                      [11-january-2021]
                                      Razorpay customer support has been notified about the posted complaint.
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                                        O
                                        oknomo
                                        Aug 12, 2021
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                                        Website: razorpay.com

                                        This payment gateway seems fraud in their dealings, I had more than 90 eail communication asking for an answer but they have automated answering machine installed for customer support and blames in Covid 19.

                                        The matter is regarding a purchase of a product through Razorpay as the gateway. The other end company is fraud and have collected the money and closed the website and contact addresses many times in different names and addresses. like : Imploret.com, clipop.in, Kartio.in, and now as Rolcub.in.

                                        These merchants all have the same website layout and content and product. They use Razorpay as the payment gateway and when you enquire the same with they have an automated response, stating they are only payment gateways.

                                        If you look at the number of complaints lodged against them, it is quite high and still they managed to get 160 million dollar funding! Which source? And their value tripled in the last 6 months!
                                        Razorpay customer support has been notified about the posted complaint.
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