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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 32

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V
viva vaidya
from Indore, Madhya Pradesh
Jul 8, 2021
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Razorpay, Is super fraud company who do not complete the settlement of customer. There is no proper contact number & no resolution of query is there from RAZORPAY. We are tried level best to contact RAZORPAY to clear our settlement but company intention is very wrong. I suggest people not to get associated with such fraud company. Company first do lots of on line advertisement than give some competitive fees structure in payment gatewayby which customer got trap & after that hold the settlement of customer. People please open your eye & don't stuck with fraud company else you will loose your money very badly.
Sanjay -[protected]
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    Address: Bangalore

    I recently started an coaching institute and based on my friends suggestion I reached out to Razorpay to facilitate a payment gateway. The account was approved through KYC and there hasn't been any issues since then. The test payments were being successfully settled to my account.

    However, when the day my business went live, the payments of my clients that came through Razorpay have been stuck in Razorpay. The very next day,...
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    Aandy Gamer
    Jul 7, 2021
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    I want to refund my money back which I have paid cet twice by mistake
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      A
      Amlana Das
      Jul 7, 2021
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      Sir,
      I AMLANA DAS JAM ID:-MA604A204 I have paid ₹15000/_ through net banking but still It is asking to pay.
      I have attached the screenshot for your reference in this mail.
      With humble request KINDLY look into the matter and do the needful at the earliest.
      Contact no:- [protected](what's app), [protected]
      +1 photos
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        R
        Retheesh G
        Jul 6, 2021
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        Address: [email protected]

        I made a payment of Rs.269 on 19 June 2021 through phone pe .Transaction ID is T2106191922362456709903. Transaction failed but amount deducted from my account. When I contacted phone pe, they already credited the amount to Razorpay. I tried to contact Razorpay for my refund, but didn't connect. Pl refund my amount. Mob no . [protected]
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          Priyakiruba
          Jul 5, 2021
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          Website: Sweaty collections

          Hi,
          I have ordered in website through Instagram by your website on 7th june. Money has been deducted but they are telling that they haven’t recieve the money.
          Do check iit now and refund my money as soon as possible.
          It’s been 1 month already.
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            S
            Snehal Janorkar
            Jul 5, 2021
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            Address: Nashik

            I got a call from [protected] and the person said he is from Razorpay called me for refund complaint status. He asked me to download few apps for the procedure and using those apps he asked me check my bank balance and he withdrew 25000 from ky account. PLEASE PLEASE HELP
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              S
              Sudarshan Patil 07
              Jul 2, 2021
              Jul 28, 2023
              This thread was updated on Jul 28, 2023
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              Mht cet fees payment is failed but money got deducted from bank account

              Mht cet form fees payment got stucked at payment getaway and the money got deducted when the request is accepted on upi app but the website was not working money got deducted and payment failed was shown on the website...
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              Amlesh9973
              Jul 1, 2021
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              My money has been detected my account please refund my amount
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                30/06/2021 [protected] this number recharge amount Rs-199 Rupees. Recharge failed but amount debited our account please solved the problem and refund the payment
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                  S
                  Snehal Janorkar
                  Jul 1, 2021
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                  I did a payment on June 23rd 2021 for mh cet MBA entrance form. My amount was debited but i got the payment status incomple.
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                    S
                    SivaNagaraju Ala
                    Jun 30, 2021
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                    Address: Krishna distric

                    [protected]
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                      D
                      digitalindia
                      Jun 30, 2021
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                      Maine payment recieve ki thi hamari shop he to hum rozarpay use krte he maine payment li thi to uske ek din baad mera account hold krdia bina matlab ka or mere paise fas gye he inke pass shop bhi itni nhi chalti he please help kriye hum kha jayege sara paisa rozarpay walo ne rkh lia he support wale bhi apni mrji ka rplyi dere h jo chij chahiye uska btate nhi he plz sir paise waps kardo mere
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                        D
                        digitalindia
                        Jun 29, 2021
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                        Clarification

                        Bussiness name - Karyana store

                        I am selling like dal, rice, etc all grocery pruduct soap, sampoo etc daiper etc hair oil etc all proudct in my shop and sir mai rozar pay use krta hu payment lene ke liye per apne sir mere paise rkh liye sir plz mere paise waps kar dijie plz ye hamari choti si shop he sir yhi use krte the plz sir
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                          anith989
                          Jun 27, 2021
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                          Address: Bangalore

                          I have been following up with @razorpay to receive my settlement amount. My account is active, transactions are happening but settlement is disabled. I have been trying to followup with Razorpay for over a month, they are not able to resolve the complaint. Horrible customer service. They do not care to provide an eta and support executive just keep saying it will be resolved at the earliest. The latest ticket id I have is #5672095.
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                            R
                            Ravi Savani
                            Jun 27, 2021
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                            Hello Team,
                            I Purchase shared bk plan and invested my saving in that according to shared Bk agreement.

                            "From the date of rental bicycle investors will be provide rental services for equipment purchase by shared BK. The less period is 90 days, the daily profit is 15 rupees and total profit is 1350 Rupees" and same other plan for high amount also.

                            and same did't provide services as mansion in agreement and same cheated with me and my savings, i investment my money in shared BK because it connected to trusted gateway razor pay, so please refund my saving in my Account.

                            i have invested in my full life time saving and my mother saving, total invested amount is 2, 29, 200 rupees, request you to check details and refund to my bank account and same i late complain due to my family faced covid issues,

                            PFB my detail and PFA of my bank details and statement from deducted my savings

                            Name : Savani Ravi Ghanshyambhai
                            Mail Id: [protected]@gmail.com
                            contact : [protected]

                            Request you to check ASAP and refund my savings. my saving bank details attached
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                              C
                              chennappan
                              Jun 24, 2021
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                              Hi I have pending emi 334 rs they called me to pay my due today, then they told me to transfer
                              333rs by using razorpay link . I paid 333rs but dhani app not get updated, they are doing fraud transaction by cheating people.

                              Dear Customer, Indiabulls Consumer Finance Limited has requested for payment of INR 333 towards . Click here to make the payment https://rzp.io/i/t1swnZG

                              Plzz check below attached file,
                              Contact me [protected]
                              +1 photos
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                                J
                                Jaideep@
                                Jun 24, 2021
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                                Address: Mumbai

                                Paymeny of Ra 613.46 is done through razor pay on 17th june 2021 to MHCET board for CET exam but it is not recived by party then also amount is deducted from my bank account please refund my money in to my bank collect ID C[protected] TRANSTION ID T2106171710258408069372
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                                  jagadish c k
                                  Jun 24, 2021
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                                  Address: no 3 2nd main hosakerehalli near eshwari school road b s k3rd stage Bangalore

                                  Send me my order athwerwice send my amount return
                                  +1 photos
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                                  Jun 24, 2021
                                  Updated by jagadish c k
                                  send me my order or send my amount [protected]

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                                    Diuk
                                    Jun 24, 2021
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                                    I made a transaction on 23rd of june 2021 at 11.40 p.m rs 699/- need the detail of the account where the fund is transfered. Help me out. Please.
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