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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2026
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Razorpay reviews & complaints page 32

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O
oknomo
Aug 12, 2021
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Website: razorpay.com

This payment gateway seems fraud in their dealings, I had more than 90 eail communication asking for an answer but they have automated answering machine installed for customer support and blames in Covid 19.

The matter is regarding a purchase of a product through Razorpay as the gateway. The other end company is fraud and have collected the money and closed the website and contact addresses many times in different names and addresses. like : Imploret.com, clipop.in, Kartio.in, and now as Rolcub.in.

These merchants all have the same website layout and content and product. They use Razorpay as the payment gateway and when you enquire the same with they have an automated response, stating they are only payment gateways.

If you look at the number of complaints lodged against them, it is quite high and still they managed to get 160 million dollar funding! Which source? And their value tripled in the last 6 months!
Razorpay customer support has been notified about the posted complaint.
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    Vinaychaudhary
    Aug 12, 2021
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    My name vinay chaudhary i pay 1619 rupees for boat airdopes 441 but some family issues I cancel my order for paying my tuition fees but I don't get my refund please tell them to send my refund please sir
    Razorpay customer support has been notified about the posted complaint.
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      S
      Simran chhabra 12
      Aug 12, 2021
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      Address: NA

      I am simran, last night on august 12:30 Am i was checking a facebook page that was related to fashion and i was checking some clothes on the website and checking there rates and prices of clothes and after some the they started deduction in my account through Google pay UPI to Razorpay software private limited of many amounts and they deducted more then 22 thousands.
      Razorpay customer support has been notified about the posted complaint.
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        P
        Parichha
        Aug 12, 2021
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        Address: Plot No 10 , Lane 2 Adarsh Vihar , Bhubaneswar 751024

        Invoice No.: INV[protected]
        Order ID: #907580
        Tracking No. abc
        Date Added: 31/07/2021
        Razorpay customer support has been notified about the posted complaint.
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          J
          Jay Motwani iXpert
          Aug 12, 2021
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          Resolved

          Address: Ahmedabad-Gujarat

          Ticket ID 3035075 dated 3-Aug-21 for Settlement is on hold.
          I have tried communicating with them over email but there is only one reply that Razorpay success team will get back to you within 2 Business Days.
          I have tried communicating with the executives on the website via chat option. They have only one reply that please wait and concern team will send us an email.
          I received payments on 2nd August and complained regarding Settlement is on hold on 3rd August but still there is no positive reply from Razorpay team.
          Aug 12, 2021
          Complaint marked as Resolved 
          Settlement is on hold message is currently removed from my Razorpay Transaction portal. Still waiting for the transfer the payments in my account as per their scheduled time, It is may be in next one hour. Hope it is done and payment will be received in one hour
          Razorpay customer support has been notified about the posted complaint.
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            R
            rvmewada1203
            Aug 12, 2021
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            Hello Razorpay Team,

            I am Ravi Mewada. I have paid total amount of INR 1, 10, 000 t0 betfair application though RAZORPAY . This application has scammed many people across India and closed their platform on 06th Aug 2021 and looted the money.
            My transaction ids to razorpay are as below:
            Transaction Date 04th-5th Aug 2021

            [protected] INR 20, 000
            [protected] INR 10, 000
            [protected] INR 3, 000
            [protected] INR 3, 000
            [protected] INR 2, 000
            [protected] INR 3, 000

            And below are credit card transactions:
            Linked Mobile No: [protected]
            Card No. ([protected])

            MT[protected] -INR 7000
            MT[protected] -INR 5000
            MT[protected] -INR 5000
            MT[protected] -INR 5000
            MT[protected] -INR 5000
            MT[protected] -INR 10000
            MT[protected] -INR 5000
            MT[protected] -INR 5000
            MT[protected] -INR 5000
            MT[protected] -INR 5000
            MT[protected] -INR 9000
            MT[protected] -INR 3000

            I have lost my life saving in this scam. Me and my family is going through to much of mental stress due to this scam. My humble request to you is to refund my money.
            Razorpay customer support has been notified about the posted complaint.
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              M
              Moon Naulak
              Aug 11, 2021
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              My product for FASHION STREET that i ordered on 6th Aug isn't delivered, no news and can't be trace/track. Online payment so already took money or should i say robbed!
              Razorpay customer support has been notified about the posted complaint.
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                M
                mehtaelectronics
                Aug 10, 2021
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                Address: Mehta Electronics, H.H.Pradhan Mkt Complex, G.T. Lane

                Dear Sir/Madam,
                we booked a item from VLEbazar through razorpay payment gateway.
                and the payment has deducted twice from our account.
                the details of payments ref. no, date and amounts are :
                1.[protected]/7/[protected]/-
                2.[protected]/7/[protected]/-
                kindly refund one amount to us.
                Razorpay customer support has been notified about the posted complaint.
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                  R
                  Rajiv Sirohi
                  Aug 6, 2021
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                  Address: Saha , District - Ambala Haryana -133104

                  Track payments
                  Showing results for pay_HeFEVzl1kBZZb4

                  Your Refund has been Processed by Razorpay

                  The refund for your payment done on Rosmerta Safety Systems Pvt Ltd for ₹ 141.60 has been processed by Razorpay. Please contact your issuing bank for further details.

                  You can expect the payment to reflect in your bank account in the next 7-10 business days.

                  Bank reference number: [protected]
                  Copy

                  Note: This is a tentative date. The actual date will depend on your bank.
                  Reach out to Rosmerta Safety Systems Pvt Ltd Support

                  Contact Rosmerta Safety Systems Pvt Ltd support for any update on the service/goods.

                  Email

                  [protected]@bookmyhsrp.com
                  Razorpay customer support has been notified about the posted complaint.
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                    J
                    jaanumeenu
                    Aug 6, 2021
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                    On 04/08/2021 I paid RS 8944 in RBL Bank from my canara bank account through Razorpay application.. But the cash did not reach RBL Bank. The cash was debited from my Canara bank account. Ineed to find a solution for this immediatly..
                    Razorpay customer support has been notified about the posted complaint.
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                      I
                      imthiyaz1234
                      Aug 5, 2021
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                      I have invested money in the company named Amazon grab
                      It takes recharges from people and when withdraw comes they are asking again for recharge
                      It is a fraud
                      Razorpay customer support has been notified about the posted complaint.
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                        B
                        Bala8327
                        Aug 4, 2021
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                        Address: Kanaka Pur

                        Refund my money as soon as possible..
                        UPI I'd[protected]
                        Razorpay customer support has been notified about the posted complaint.
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                          N
                          naushada
                          Aug 4, 2021
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                          Address: Subaida Manzil, Tharuvana P. O.

                          I have paid amount for the product.
                          But no item received so far.
                          Ref No. H3LXZ7UI3WRZ4I
                          Razorpay customer support has been notified about the posted complaint.
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                            R
                            R. K. Suman 123
                            Aug 4, 2021
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                            Address: Andheri East, Mumbai-400069.

                            I had seen a add on facebook of earbud of Rs. 199. The same was booked on 10 July, 2021 by debit card -OTHPG[protected]RAZ*lifestylewigin surat- and also another product of a laptop of Rs. 1999/- on 14th July, 2021 being no. OTHPG[protected]RAZ*Shivansh surat-. After lapse of sufficient days, neither any massage nor the product received. What types of dealing you are doing. After receiving your answer I will also lodge the complaint in Police and cyber cell and that time you will also held responsible for this fraud because your gateway was used to take the money and how can you are allowing your network to the fraud people. So that u r requested to either supply the item or refund my money at the earliest.
                            Razorpay customer support has been notified about the posted complaint.
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                              A
                              Arun_vi
                              Aug 4, 2021
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                              Hello there
                              I purchased shared bk plan and invested my money in that according to shared bk agreement.
                              "From the date of rental bicycle investors will be provide rental service for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees And the total profit is 1350 rupees,
                              And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateway razorpay, so please refund my amount in my account,
                              Please refund my money in my account as soon as possible .

                              Name - arun Vishwakarma
                              Investment date - 11/01/2021
                              Cheating date - 26/01/2021
                              Email id - [protected]@gmail.com
                              Transaction ID -T2101091858390038743643
                              Razorpay customer support has been notified about the posted complaint.
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                                S
                                sesettirajesh
                                Aug 2, 2021
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                                Address: Rajesh Sesetti 1-152/1,yendada B.C.Colony 530045 Visakhapatnam AP India

                                Order item not received please verify.
                                Razorpay customer support has been notified about the posted complaint.
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                                  S
                                  shailendrashukla@
                                  Aug 2, 2021
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                                  Address: delhi
                                  Website: razorpay

                                  Maine apna broadband recharge kiya mera 3537 rs mere account se
                                  cut gya lekin mera recharge done nhi hua ..
                                  mera landline [protected]
                                  ref id[protected]
                                  date nd time 16-jul-2021 10:25Am
                                  mode - razorpayairtel airtelin.[protected]@icici
                                  please provide me solution
                                  Razorpay customer support has been notified about the posted complaint.
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                                    Pruthviraj Deshmukh
                                    Aug 1, 2021
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                                    Address: Datta peth karmala
                                    Website: I send my money

                                    1.upi transaction id[protected]
                                    2.upi transaction id -.[protected]
                                    3.upi transaction id -.[protected]
                                    Refund my Rs 11, 000
                                    Razorpay customer support has been notified about the posted complaint.
                                    Aug 01, 2021
                                    Updated by Pruthviraj Deshmukh
                                    Plz send my rs 11, 000
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                                      J
                                      Jul 31, 2021
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                                      Address: Bangaluru, Karnataka, India

                                      Amt. Paid Rs.349/_ to Razor.[protected]@sbion 30 July2021

                                      Through. Ujjivan Small Finance Bank

                                      A/C no *********051295
                                      Txn ID. T2107301006458493106158

                                      Order no 90530

                                      Bank Ref No.[protected]
                                      Supplier. Share Giriraj Enterprises
                                      Razorpay customer support has been notified about the posted complaint.
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                                        Karabi1234
                                        Jul 30, 2021
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                                        Address: Available in googleplay store

                                        They first demand for processing charge of rps 699, after taking the money not given anything and they disable everything in the loan app.mailed to the app developer and #digifex software but they are not responding .complaining everywhere I failed I also have bank transanction made on date 22nd June, at 22:00 hrs .kindly help n refund my amount this is fraud
                                        Razorpay customer support has been notified about the posted complaint.
                                        Aug 04, 2021
                                        Updated by Karabi1234
                                        Kindly resolve my problem I want my money refund as soon as possible
                                        Aug 06, 2021
                                        Updated by Karabi1234
                                        What about my problem please update me
                                        Aug 10, 2021
                                        Updated by Karabi1234
                                        More than 2 weeks crossed I don't get any help from your partner kindly resolve my issue as soon as possible i Want refund of money, I m facing some problems I want my money as soon as possible i[censored] don't then kindly give m solution as soon as possible.
                                        Do needful as soon as possible, kindly contact and refund my amount as soon as possible
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