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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 32

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Address: Bangalore

I recently started an coaching institute and based on my friends suggestion I reached out to Razorpay to facilitate a payment gateway. The account was approved through KYC and there hasn't been any issues since then. The test payments were being successfully settled to my account.

However, when the day my business went live, the payments of my clients that came through Razorpay have been stuck in Razorpay. The very next day,...
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Aandy Gamer
Jul 7, 2021
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I want to refund my money back which I have paid cet twice by mistake
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    Amlana Das
    Jul 7, 2021
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    Sir,
    I AMLANA DAS JAM ID:-MA604A204 I have paid ₹15000/_ through net banking but still It is asking to pay.
    I have attached the screenshot for your reference in this mail.
    With humble request KINDLY look into the matter and do the needful at the earliest.
    Contact no:- [protected](what's app), [protected]
    +1 photos
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      Retheesh G
      Jul 6, 2021
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      Address: [email protected]

      I made a payment of Rs.269 on 19 June 2021 through phone pe .Transaction ID is T2106191922362456709903. Transaction failed but amount deducted from my account. When I contacted phone pe, they already credited the amount to Razorpay. I tried to contact Razorpay for my refund, but didn't connect. Pl refund my amount. Mob no . [protected]
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        Priyakiruba
        Jul 5, 2021
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        Website: Sweaty collections

        Hi,
        I have ordered in website through Instagram by your website on 7th june. Money has been deducted but they are telling that they haven’t recieve the money.
        Do check iit now and refund my money as soon as possible.
        It’s been 1 month already.
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          Snehal Janorkar
          Jul 5, 2021
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          Address: Nashik

          I got a call from [protected] and the person said he is from Razorpay called me for refund complaint status. He asked me to download few apps for the procedure and using those apps he asked me check my bank balance and he withdrew 25000 from ky account. PLEASE PLEASE HELP
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            Sudarshan Patil 07
            Jul 2, 2021
            Jul 28, 2023
            This thread was updated on Jul 28, 2023
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            Mht cet fees payment is failed but money got deducted from bank account

            Mht cet form fees payment got stucked at payment getaway and the money got deducted when the request is accepted on upi app but the website was not working money got deducted and payment failed was shown on the website...
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            Amlesh9973
            Jul 1, 2021
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            My money has been detected my account please refund my amount
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              30/06/2021 [protected] this number recharge amount Rs-199 Rupees. Recharge failed but amount debited our account please solved the problem and refund the payment
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                Snehal Janorkar
                Jul 1, 2021
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                I did a payment on June 23rd 2021 for mh cet MBA entrance form. My amount was debited but i got the payment status incomple.
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                  SivaNagaraju Ala
                  Jun 30, 2021
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                  Address: Krishna distric

                  [protected]
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                    digitalindia
                    Jun 30, 2021
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                    Maine payment recieve ki thi hamari shop he to hum rozarpay use krte he maine payment li thi to uske ek din baad mera account hold krdia bina matlab ka or mere paise fas gye he inke pass shop bhi itni nhi chalti he please help kriye hum kha jayege sara paisa rozarpay walo ne rkh lia he support wale bhi apni mrji ka rplyi dere h jo chij chahiye uska btate nhi he plz sir paise waps kardo mere
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                      digitalindia
                      Jun 29, 2021
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                      Clarification

                      Bussiness name - Karyana store

                      I am selling like dal, rice, etc all grocery pruduct soap, sampoo etc daiper etc hair oil etc all proudct in my shop and sir mai rozar pay use krta hu payment lene ke liye per apne sir mere paise rkh liye sir plz mere paise waps kar dijie plz ye hamari choti si shop he sir yhi use krte the plz sir
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                        anith989
                        Jun 27, 2021
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                        Address: Bangalore

                        I have been following up with @razorpay to receive my settlement amount. My account is active, transactions are happening but settlement is disabled. I have been trying to followup with Razorpay for over a month, they are not able to resolve the complaint. Horrible customer service. They do not care to provide an eta and support executive just keep saying it will be resolved at the earliest. The latest ticket id I have is #5672095.
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                          Ravi Savani
                          Jun 27, 2021
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                          Hello Team,
                          I Purchase shared bk plan and invested my saving in that according to shared Bk agreement.

                          "From the date of rental bicycle investors will be provide rental services for equipment purchase by shared BK. The less period is 90 days, the daily profit is 15 rupees and total profit is 1350 Rupees" and same other plan for high amount also.

                          and same did't provide services as mansion in agreement and same cheated with me and my savings, i investment my money in shared BK because it connected to trusted gateway razor pay, so please refund my saving in my Account.

                          i have invested in my full life time saving and my mother saving, total invested amount is 2, 29, 200 rupees, request you to check details and refund to my bank account and same i late complain due to my family faced covid issues,

                          PFB my detail and PFA of my bank details and statement from deducted my savings

                          Name : Savani Ravi Ghanshyambhai
                          Mail Id: [protected]@gmail.com
                          contact : [protected]

                          Request you to check ASAP and refund my savings. my saving bank details attached
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                            chennappan
                            Jun 24, 2021
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                            Hi I have pending emi 334 rs they called me to pay my due today, then they told me to transfer
                            333rs by using razorpay link . I paid 333rs but dhani app not get updated, they are doing fraud transaction by cheating people.

                            Dear Customer, Indiabulls Consumer Finance Limited has requested for payment of INR 333 towards . Click here to make the payment https://rzp.io/i/t1swnZG

                            Plzz check below attached file,
                            Contact me [protected]
                            +1 photos
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                              Jaideep@
                              Jun 24, 2021
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                              Address: Mumbai

                              Paymeny of Ra 613.46 is done through razor pay on 17th june 2021 to MHCET board for CET exam but it is not recived by party then also amount is deducted from my bank account please refund my money in to my bank collect ID C[protected] TRANSTION ID T2106171710258408069372
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                                jagadish c k
                                Jun 24, 2021
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                                Address: no 3 2nd main hosakerehalli near eshwari school road b s k3rd stage Bangalore

                                Send me my order athwerwice send my amount return
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                                Jun 24, 2021
                                Updated by jagadish c k
                                send me my order or send my amount [protected]

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                                  Diuk
                                  Jun 24, 2021
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                                  I made a transaction on 23rd of june 2021 at 11.40 p.m rs 699/- need the detail of the account where the fund is transfered. Help me out. Please.
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                                    रवि धाकड़
                                    Jun 23, 2021
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                                    This has ref. To transaction reference number[protected], which was happening on 11.01.2021 through Bhim UPI app.
                                    The amount of Rs. 328.90/- has been deducted from my account and the order was canceled at the same time. I have requested many times to refund the money, but still yet to be credited.
                                    So, I would like to request for refund of the amount Rs. 328.90/- at the earliest.
                                    Razorpay customer support has been notified about the posted complaint.
                                    Jun 23, 2021
                                    Updated by रवि धाकड़
                                    This has ref. To transaction reference number[protected], which was happening on 11.01.2021 through Bhim UPI app.
                                    The amount of Rs. 328.90/- has been deducted from my account and the order was canceled at the same time. I have requested many times to refund the money, but still yet to be credited.
                                    So, I would like to request for refund of the amount of Rs. 328.90/- at the earliest.
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