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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 34

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I
i_gowtham
Jun 10, 2021
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My previous card got expired, I wanted to update my new card. If I enter new card details, it says the card does not accept reccuring payments.
The subscription is for Memboro
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    M
    Monindra Nath Maity
    Jun 9, 2021
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    INR 249 was spent on your Credit Card XX2146 on 29-Apr-21 at RAZ*Northernanthes. Avbl Lmt:INR8800.26. Call [protected] (if in India) for dispute.
    Though confirmed that product will be delivered within 3 weeks, I haven't received the product.
    Razorpay customer support has been notified about the posted complaint.
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      Ⱥ
      Ⱥղҟմʂհ singh
      Jun 8, 2021
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      Website: shirtpblack.myshopify.com/products/mens-100-cotton-light-breathable-color-block-patchwork-short-sleeve-shirts-full-stiched-1

      I ordered a shirt form Facebook but merchant did not give me any sms or mail regarding it...now it crosses all the limit now i want my money back as soon as possible...i did not need of products any more...now i just need my money back which i have paid through RAZORPAY.
      +1 photos
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      Jun 08, 2021
      Updated by Ⱥղҟմʂհ singh       I need my money back...the merchant is not responding...i don't need any product ...i pay money through RAZORPAY...i attached a copy of payment... kindly return my money as soon as possible.

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        P
        Pankaj sirsi
        Jun 8, 2021
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        I made a payment to Zomato on 22.05.2021 but Money deducted from my account and still I didn't get my money back.
        +1 photos
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          S
          sathyaRam
          Jun 8, 2021
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          Resolved

          Address: razorpay.com 1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030

          Sir
          i had paid for the order rs 743 on June 7th, 2021 through UPI
          [protected]@icici from Razorpay gateway.Dear Customer, Account XXX633
          has been debited for Rs 743.00 on 07-Jun-21 towards linked
          [protected]@icici. UPI Ref. no.[protected] ICICI Bank. But the merchant doesn't receive money. hence I request Razorpay for a refund of back money but no response still now ticket ID 5663762. So I kindly request you to take necessary action to get back money
          +1 photos
          Jun 14, 2021
          Complaint marked as Resolved 
          resolved
          Razorpay customer support has been notified about the posted complaint.
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          213 rupees refund all ready 24 day late
          Pls refund fast

          Payment not received - Comment #3865631 - Image #0
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            P
            Pathare Kamlesh II
            Jun 8, 2021
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            Address: Pune
            Website: Razorpay

            1) Refund I’d- HH57A5Y0xMU45n
            2). Payment.I’d - HHqQWdxi3IGOwO

            Please fast refund my amount
            Total amount - 14, 000
            +2 photos
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              A
              Ajit Raktvade
              Jun 8, 2021
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              Address: Chaityany appartment flat no 11 d wing manikbaug sinhgad road pune 411051

              We booked a shirt before 6days but we have not received yet
              Razorpay customer support has been notified about the posted complaint.
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                R
                [email protected]
                from Bengaluru, Karnataka
                Jun 7, 2021
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                I paid ₹1999/- to RAZORPAY SFT pvt Ltd,
                to pay to CHEAPERI for a product on 23rd,
                May'2021. the complaint is, the item is not
                delivered nor refunded the amount. You are responsible for my amount, please check the status and inform.
                +4 photos
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                  J
                  Jook1979
                  Jun 6, 2021
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                  2 times amount debited in my account.
                  utr no.[protected], TRABSACTION ID T2106061438086715999029
                  utr no.[protected], transaction id T2106061438086175999029
                  Razorpay customer support has been notified about the posted complaint.
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                    M
                    Mohan Lal kitab
                    Jun 6, 2021
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                    Address: Kolkata, Kolkata, Kolkata

                    Razorpay is very important to refund the money to refund the
                    Razorpay customer support has been notified about the posted complaint.
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                      M
                      Mohandas K B
                      Jun 6, 2021
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                      Address: WANDERLUST, AVANAVANCHERI, ATTINGAL, Trivandrum

                      On 30/5/2021 I have ordered Malayalam books and payment was made through RAZORPAY. Payment details are given below.
                      Ref: [protected]IGALFFYXM8 for Rupees 1570.
                      Till date I have not received the books though money has already been deducted from my account.
                      Please do the needful to revert money to my account as I did not received the books.
                      Razorpay customer support has been notified about the posted complaint.
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                        K
                        kapoorprad
                        from Mumbai, Maharashtra
                        Jun 4, 2021
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                        Pl see on 17 may 2021 we have seen on face book mango sale offer rs 449 for 10 kg we have purchase payment by ICICI bank credit card xxxxxxxxx7009 on your OTP no 154810 vender name SM COMPTERS valid till 16.08.47 IST my mob no [protected] vender mail id [protected]@gmail.com the main matter is its cheating case and you are also involve pl safe your repodation and check who is SM compters we have send mail to him but no responce yet also goods not delivered yet more than 15 days over we are not worry to loss of rs 449 but worry about your repodation if cheater firm atteched with you its harm full my name PRADEEP K KAPOOR MUMBAI email id [protected]@yahoo.com /pradeep.[protected]@gmail.com mob no [protected] we hope you take this serious thanks for fruits full responce
                        Razorpay customer support has been notified about the posted complaint.
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                        no responce yet pl solve ASAP
                        Reply
                        kapoorprad's [Complaint's author] reply, Jun 13, 2021
                        any aulter nate to concect
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                          R
                          RAVINDRANATH KC
                          from Chennai, Tamil Nadu
                          Jun 3, 2021
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                          Dear Sir/Madam,

                          I have paid the subject company advt., which was on Facebook for a product that has advertised. Till now I have not received or any information about this.

                          [protected] BIL/ONL/[protected]/Razorpay S/H2C 229
                          LSAVDNYJKQX

                          Can you please help me on this.

                          ravindranath kc
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                            I
                            Ishak Barade
                            Jun 2, 2021
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                            Address: Mendhepathar Bazar Ta Katol Dist Nagpur 441302

                            20 may 2021 my order #1065 not receive Rs.599 debit my account
                            Not receive my Rs. 599 credit my account
                            +2 photos
                            Razorpay customer support has been notified about the posted complaint.
                            Jun 02, 2021
                            Updated by Ishak Barade                             My order number :- 1065, which was not yet received. Even not received any order confirmation for the same. Hence I request for the cancellation of my order and refund the amount paid ₹599
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                              R
                              Ramsha Exports
                              Jun 2, 2021
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                              We have been using Razorpay international payment gateway for our international payments. Razorpay had promised us to issue a bank letter related to all inward international transactions as it is required by our bank and is mandatory as per the FEMA guidelines and RBI. Now I have been chasing Razorpay for 4 months but they are not giving us the letter. I have created multiple tickets regarding this issue they have not replied and their live call support is not active when you have a chat with them they just create a ticket and referring a concern will take care but they responded since.
                              my ticket references with Razorpay is 5454518
                              Razorpay customer support has been notified about the posted complaint.
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                                S
                                sandeep ponath sasi
                                Jun 2, 2021
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                                Address: #375 7th cross kalyanagar nagarbhavi 2nd stage bangalore 560072

                                Refund id:: rfnd_H8DVAvFnXmWzfy

                                My refund is not yet credited.
                                Razor pay team is just washing their hands saying its processed from their end.
                                When i check with ICICI with the ARN number provided [protected], they say dont see any refund on this.

                                Iam not getting any support on this.

                                Regards,
                                Sandeep
                                sandy.[protected]@gmail.com
                                [protected]
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                                  B
                                  Bhavani Udayakumar
                                  May 31, 2021
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                                  I placed an order in A website through razor pay. But now I didn't get any product and the website itself is not available. When I typed the number given on that website in Google I found that the same number is attached to few other websites too. Hence I am feeling it was a fake website . Kindly help me get back my money I paid . Thank you
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                                    D
                                    dinesh sg
                                    May 31, 2021
                                    Resolved
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                                    Resolved

                                    Dear Team,

                                    I have ordered a watch in style atelier.com website last December 2020. After given all the address, I have paid using the gateway(razorpay) as per the process.

                                    I didn't receive any confirmation about the product apart from payment .

                                    I request to confirm the product and send the same ASAP.

                                    Note : Attached the product code FYR
                                    I came to know this consumer service recently hence i raised this complaint .

                                    Regards
                                    Dinesh S G
                                    +91-[protected]
                                    +3 photos
                                    Jun 17, 2021
                                    Complaint marked as Resolved 
                                    Dear Team, There is no mail from the company . The screenshot which I have mentioned is only i have.
                                    Razorpay customer support has been notified about the posted complaint.
                                    Jun 17, 2021
                                    Updated by dinesh sg                                     Dear team,

                                    I didnt get any notification from the razorapy
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                                      M
                                      Manikanta Karri
                                      May 31, 2021
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                                      Address: Vijaya medicals, anandapuram village, k.Kotapadu mandala ,Visakhapatnam district, andhrapradesh
                                      Website: Instagram

                                      Manikanta
                                      Phone number [protected]
                                      Mail I'd : [protected]@gmail.com
                                      Where is order
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                                        M
                                        Manojbegrajka
                                        May 30, 2021
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                                        I have taken a credit line of dhani app. And I was pending due of rs 1484. Recovery department called me and tell me that pls pay rs 1470 to clear all loan. And money was credit after 72 hours. So she provide me a link of razorpay to pay the same. But money was not credited my ledger.

                                        I am putting the link which I have paid

                                        https://rzp.io/i/8JBGiuVI34

                                        Payment id - pay_HDKEcxiqz2yyCn

                                        Receipt number- IDHADEL10615586

                                        So I found that this is a fraud transaction, so please complain against this payment and refund me my money.
                                        +1 photos
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                                        Thanking you razor pay I getting feedback from company today. Thanking you so much for action the same.
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