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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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1904
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Razorpay reviews & complaints page 34

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R
Ravi Nayal
Jun 14, 2021
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Address: Via banar Jodhpur Rajasthan

Sir I have recharged 10000/- and amount deducted my account and transaction success but amount not received
Razorpay customer support has been notified about the posted complaint.
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    Dharam.Rajput
    Jun 12, 2021
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    Address: Chandigarh

    I am Dharam Singh from chandigarh, 11 May 2021, I apply loan form Cash cube app. They are require 494 INR for fees advance. I paid through razor pay transaction mode. But cash cube completely fake app. Cash cue is using rozer pay payment gateway for transaction.

    Alredy request to cash Cube to refund me back, but there is no reply, because is totally fraud system.
    kindly resolve this complaint and take action against them as soon as possible.
    Razorpay customer support has been notified about the posted complaint.
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      C
      Chikani
      Jun 12, 2021
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      I have order watch from watches club
      I have paid 542/- ruppes and then no delivery. No contract no answer ..
      Razorpay customer support has been notified about the posted complaint.
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        godka
        from Ludhiana, Punjab
        Jun 11, 2021
        Resolved
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        Resolved

        Razorpay have put our settlements on hold, despite us being a partner with them for over an year with zero complaints from our customers regarding payments to razorpay.

        Upon complaining for days, we got a mail requesting smaple invoices, we sent 4-5 invoices as soon as we read the email, then they replied and said we want invoices of the mentioned payment_ids with the list of those. we sent them those with the each pdf renamed as the Order no it releated to as well along with our payment invoice with the dealers whom we got the product from. Now we received a reply to please rename those file in the name of Payment_IDs..

        They're just delaying it and our company is taking losses, because of the same, as we haven't got any fund to pay GST and other fees, without getting paid ourself.
        Jan 3, 2022
        Complaint marked as Resolved 
        We reached out to the senior officials of Razorpay using LinkedIn and added them to the sent mails. And the payments got cleared in few days.
        Razorpay customer support has been notified about the posted complaint.
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          i_gowtham
          Jun 10, 2021
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          My previous card got expired, I wanted to update my new card. If I enter new card details, it says the card does not accept reccuring payments.
          The subscription is for Memboro
          Razorpay customer support has been notified about the posted complaint.
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            M
            Monindra Nath Maity
            Jun 9, 2021
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            INR 249 was spent on your Credit Card XX2146 on 29-Apr-21 at RAZ*Northernanthes. Avbl Lmt:INR8800.26. Call [protected] (if in India) for dispute.
            Though confirmed that product will be delivered within 3 weeks, I haven't received the product.
            Razorpay customer support has been notified about the posted complaint.
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              Ⱥղҟմʂհ singh
              Jun 8, 2021
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              Website: shirtpblack.myshopify.com/products/mens-100-cotton-light-breathable-color-block-patchwork-short-sleeve-shirts-full-stiched-1

              I ordered a shirt form Facebook but merchant did not give me any sms or mail regarding it...now it crosses all the limit now i want my money back as soon as possible...i did not need of products any more...now i just need my money back which i have paid through RAZORPAY.
              Razorpay customer support has been notified about the posted complaint.
              Jun 08, 2021
              Updated by Ⱥղҟմʂհ singh
              I need my money back...the merchant is not responding...i don't need any product ...i pay money through RAZORPAY...i attached a copy of payment... kindly return my money as soon as possible.

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                P
                Pankaj sirsi
                Jun 8, 2021
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                I made a payment to Zomato on 22.05.2021 but Money deducted from my account and still I didn't get my money back.
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  sathyaRam
                  Jun 8, 2021
                  Resolved
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                  Resolved

                  Address: razorpay.com 1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030

                  Sir
                  i had paid for the order rs 743 on June 7th, 2021 through UPI
                  [protected]@icici from Razorpay gateway.Dear Customer, Account XXX633
                  has been debited for Rs 743.00 on 07-Jun-21 towards linked
                  [protected]@icici. UPI Ref. no.[protected] ICICI Bank. But the merchant doesn't receive money. hence I request Razorpay for a refund of back money but no response still now ticket ID 5663762. So I kindly request you to take necessary action to get back money
                  Jun 14, 2021
                  Complaint marked as Resolved 
                  resolved
                  Razorpay customer support has been notified about the posted complaint.
                  213 rupees refund all ready 24 day late
                  Pls refund fast
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                    P
                    Pathare Kamlesh II
                    Jun 8, 2021
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                    Address: Pune
                    Website: Razorpay

                    1) Refund I’d- HH57A5Y0xMU45n
                    2). Payment.I’d - HHqQWdxi3IGOwO

                    Please fast refund my amount
                    Total amount - 14, 000
                    Razorpay customer support has been notified about the posted complaint.
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                      A
                      Ajit Raktvade
                      Jun 8, 2021
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                      Address: Chaityany appartment flat no 11 d wing manikbaug sinhgad road pune 411051

                      We booked a shirt before 6days but we have not received yet
                      Razorpay customer support has been notified about the posted complaint.
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                        R
                        from Bengaluru, Karnataka
                        Jun 7, 2021
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                        I paid ₹1999/- to RAZORPAY SFT pvt Ltd,
                        to pay to CHEAPERI for a product on 23rd,
                        May'2021. the complaint is, the item is not
                        delivered nor refunded the amount. You are responsible for my amount, please check the status and inform.
                        Razorpay customer support has been notified about the posted complaint.
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                          J
                          Jook1979
                          Jun 6, 2021
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                          2 times amount debited in my account.
                          utr no.[protected], TRABSACTION ID T2106061438086715999029
                          utr no.[protected], transaction id T2106061438086175999029
                          Razorpay customer support has been notified about the posted complaint.
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                            M
                            Mohan Lal kitab
                            Jun 6, 2021
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                            Address: Kolkata, Kolkata, Kolkata

                            Razorpay is very important to refund the money to refund the
                            Razorpay customer support has been notified about the posted complaint.
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                              M
                              Mohandas K B
                              Jun 6, 2021
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                              Address: WANDERLUST, AVANAVANCHERI, ATTINGAL, Trivandrum

                              On 30/5/2021 I have ordered Malayalam books and payment was made through RAZORPAY. Payment details are given below.
                              Ref: [protected]IGALFFYXM8 for Rupees 1570.
                              Till date I have not received the books though money has already been deducted from my account.
                              Please do the needful to revert money to my account as I did not received the books.
                              Razorpay customer support has been notified about the posted complaint.
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                                K
                                kapoorprad
                                from Mumbai, Maharashtra
                                Jun 4, 2021
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                                Pl see on 17 may 2021 we have seen on face book mango sale offer rs 449 for 10 kg we have purchase payment by ICICI bank credit card xxxxxxxxx7009 on your OTP no 154810 vender name SM COMPTERS valid till 16.08.47 IST my mob no [protected] vender mail id [protected]@gmail.com the main matter is its cheating case and you are also involve pl safe your repodation and check who is SM compters we have send mail to him but no responce yet also goods not delivered yet more than 15 days over we are not worry to loss of rs 449 but worry about your repodation if cheater firm atteched with you its harm full my name PRADEEP K KAPOOR MUMBAI email id [protected]@yahoo.com /pradeep.[protected]@gmail.com mob no [protected] we hope you take this serious thanks for fruits full responce
                                Razorpay customer support has been notified about the posted complaint.
                                no responce yet pl solve ASAP
                                kapoorprad's [Complaint's author] reply, Jun 13, 2021
                                any aulter nate to concect
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                                  RAVINDRANATH KC
                                  from Chennai, Tamil Nadu
                                  Jun 3, 2021
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                                  Dear Sir/Madam,

                                  I have paid the subject company advt., which was on Facebook for a product that has advertised. Till now I have not received or any information about this.

                                  [protected] BIL/ONL/[protected]/Razorpay S/H2C 229
                                  LSAVDNYJKQX

                                  Can you please help me on this.

                                  ravindranath kc
                                  Razorpay customer support has been notified about the posted complaint.
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                                    Ishak Barade
                                    Jun 2, 2021
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                                    Address: Mendhepathar Bazar Ta Katol Dist Nagpur 441302

                                    20 may 2021 my order #1065 not receive Rs.599 debit my account
                                    Not receive my Rs. 599 credit my account
                                    Razorpay customer support has been notified about the posted complaint.
                                    Jun 02, 2021
                                    Updated by Ishak Barade
                                    My order number :- 1065, which was not yet received. Even not received any order confirmation for the same. Hence I request for the cancellation of my order and refund the amount paid ₹599
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                                      R
                                      Ramsha Exports
                                      Jun 2, 2021
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                                      We have been using Razorpay international payment gateway for our international payments. Razorpay had promised us to issue a bank letter related to all inward international transactions as it is required by our bank and is mandatory as per the FEMA guidelines and RBI. Now I have been chasing Razorpay for 4 months but they are not giving us the letter. I have created multiple tickets regarding this issue they have not replied and their live call support is not active when you have a chat with them they just create a ticket and referring a concern will take care but they responded since.
                                      my ticket references with Razorpay is 5454518
                                      Razorpay customer support has been notified about the posted complaint.
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                                        S
                                        sandeep ponath sasi
                                        Jun 2, 2021
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                                        Address: #375 7th cross kalyanagar nagarbhavi 2nd stage bangalore 560072

                                        Refund id:: rfnd_H8DVAvFnXmWzfy

                                        My refund is not yet credited.
                                        Razor pay team is just washing their hands saying its processed from their end.
                                        When i check with ICICI with the ARN number provided [protected], they say dont see any refund on this.

                                        Iam not getting any support on this.

                                        Regards,
                                        Sandeep
                                        sandy.[protected]@gmail.com
                                        [protected]
                                        Razorpay customer support has been notified about the posted complaint.
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