Claimed

Razorpay Complaints & Reviews

razorpay.com

2.8

Updated: Sep 9, 2026

Complaints 3557

Resolved

1905

Unresolved

1652

Good! Razorpay values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Razorpay step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay

Razorpay reviews & complaints page 39

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide

rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".

and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund

my amount in my account,

Please refund my money in my account as soon as possible.

Name. AKULETI KUMAR RAJU
Investment date. 09 Jan 2021
Cheating date. 25 Jan 2021
Email ID. kumarraju[protected]@gmail.com
UPI Reference No:[protected]

Razorpay customer support has been notified about the posted complaint.

May 27, 2021

Updated by Kunarraju I haven't received any help from razorpay, they are say that they are just gate pay but I paid only to the razorpay. I need my refund back please help me sir

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir I had paid money to fraud burse app from your razor pay account sir I have lost my 30000/- iam very poor I have taken loan and paid the amount please check and pay the money you should look like God for helping us

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: V.p.o Gehrwin Teh. Jhandutta distt. Bilaspur Himachal Pradesh Pin code 174034.

Website: www.makedollars.in/dist/index.html#/login?code=87316449

Hello razorpay.
I am Puneet and I was paid Rs.6600 razorpay.
Through razorpay payments getaway to Power Bank razorpay.
This website is big scammer. Huge ammount of money was strapped lots of people going to dipression for this scam.
More than 5 lakh people lost their money and each individual lost between 600 to 3 lakh.
And I was also one of them.
So please help me and refund my money kindly.
My transaction i.d is
[protected]
Rs 600 dated April 13, 2021.
And
[protected]
Rs 6000 dated April 16, 2021.
I pay from Google pay.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered a bean bag from the company name Northernanthes...
I paid money through BHIM UPI to [protected]@sbi...
But didn't received any response (product and not even tracking number)...
I thought the site was genuine but it's coming out to be fraud because
A month has passed now...
I want my money back...
Please help me to get my money back...

Razorpay customer support has been notified about the posted complaint.

May 15, 2021

Updated by SUPS@5198 I m attaching screenshot of transaction from UPI
Please not only me...but so many peoples have fallen for this...
Please help us...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Wish shop company is no longer paying the withdrawal of customers.
Since we recharged on this site using razorpay security and services.
Please help us to overcome this..
As the razorpay company has connection with wish shop company.
I lost my 500rs. Please refund my money.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have paid for order through payment gateway of razorpay but my order is get cancelled and not showing I am paid. Order id: #37083
Payment ID: pay_HAjlj016iVSioD
Date: 14/05/21
Paymenet method: upi
Registered email: [protected]@gmail.com.
I am in big trouble.

Razorpay customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: merchant membership Number : 3731896 (this app downloaded from google play store App Name Power Bank

Hello razorpay Team

I am Kamal KUmarr and I was paid
12000 INR (as 4 times payments done of 3000 INR dated 8-9 May 2021) through razorpay payment
gateway power bank app This power bank app is big scammer
Huge amount of money was strapped. Lots of people going to depression for this scam
More than 1lakh people lost their money. And each individual lost between 250 to 1lakh.
And I was also one of them.
So please help me and refund my money kindly
My transaction ID is
VT211310074000390000267, Transaction dated 8 May 2021
VT211310074000430000005, Transaction dated 8 May 2021
VT211310074007460000099, Transaction dated 9 May 2021
VT211310074007860000019, Transaction dated 9 May 2021

Said payment done merchant membership Number : 3731896 (this app downloaded from google play store App Name Power Bank)

My Name :- Kamal Kumar
My Contact number-[[protected]]
Mail-id- [protected]@gmail.com

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I purchased a cream through razorpay from website netforhealth.com. total money was 351rs. But they cheated and did not deliver the product.
Please refund my money.

Collect ID- C2105080744507086299690
Transaction ID- T2105080745328111213958

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have used razor pay to purchase kids clothing in online, now the website is not working, am facing multiple fraud vendors using razor pay as gateway, kindly help to get refund, transaction details mentioned below.
Hi Logesh, thanks for your purchase of Rs. 447.00 from toexsliders! View order (#4129): https://toexsliders.myshopify.com/[protected]/orders/93e2435d9b8954b59edc75d9cc4...⇄

Text STOP to unsubscribe.

ALERT: You've spent Rs.447.00 on CREDIT Card xx9013 at RAZ*preetyfab on[protected]:11:12:46.Avl bal - Rs.68496.00, curr o/s - Rs.69504.00.Not you? Call [protected].

Razorpay customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Dear Customer, Thx for INB txn of Rs.600 frm A/c X9004 to RazorPay E. Ref IGALCGLPC8 on 09May21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

I have sent money to power Bank app, it's closed now, how the razorpay allowed fraud company has gate way, help me to get refund my money.

Razorpay customer support has been notified about the posted complaint.

May 14, 2021

Updated by Logesh Damodaran I have sent money to power Bank app, it's closed now, how the razorpay allowed fraud company has gate way, help me to get refund my money.

Dear Customer, Thx for INB txn of Rs.600 frm A/c X9004 to RazorPay E. Ref IGALCGLPC8 on 09May21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

Dear Customer, Thx for INB txn of Rs.600 frm A/c X9004 to RazorPay E. Ref IGALAAXZM9 on 24Apr21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Money transferred to power bank app on 11 May 2021through BHIM app

Power bank app closed

Please initiate refund app

[protected]@upi

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Recently ordered a 2 In 1 smartwatch worth rupees 449 through razorpay and as of now, I have not received any status update regarding my order . I have also tried to contact them using email and phone but the email and phone numbers do not exist. I request you to immediately issue a refund to my account...

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have purchased ₹2400 plan on power bank and it has gone and totally frauded my money .I transfer money through razor pay so kindly help me to recover my money.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Power bank

Dear rozorpay
Payment doesn't refund please check
Transition I'd
1.T2105091843385045407878
SBIEFAF[protected]EE9ACECAC7
2.T2105082019097789646966
T2105082018165567755102
T2105061937086459604888
T2105061936303458374771
T2105061817414461739518
T2105061812451782700702
T2105041913471125426147
T2105041822269441665108

T2105041253362299889676
T2105040903113391110533
T2105040901584160128141
T2104291116417386316942

This is use payment gateway rozor pay to power bank and you check details and take money from power bank and please refund me sir

Razorpay customer support has been notified about the posted complaint.

May 13, 2021

Updated by gAmItG Dear rozorpay
Payment doesn't refund please check
Transition I'd
1.T2105091843385045407878
SBIEFAF[protected]EE9ACECAC7
2.T2105082019097789646966
T2105082018165567755102
T2105061937086459604888
T2105061936303458374771
T2105061817414461739518
T2105061812451782700702
T2105041913471125426147
T2105041822269441665108

T2105041253362299889676
T2105040903113391110533
T2105040901584160128141
T2104291116417386316942

This is use payment gateway rozor pay to power bank and you check details and take money from power bank and please refund me sir

May 13, 2021

Updated by gAmItG Dear rozorpay
Payment doesn't refund please check
Transition I'd
1.T2105091843385045407878
SBIEFAF[protected]EE9ACECAC7
2.T2105082019097789646966
T2105082018165567755102
T2105061937086459604888
T2105061936303458374771
T2105061817414461739518
T2105061812451782700702
T2105041913471125426147
T2105041822269441665108

T2105041253362299889676
T2105040903113391110533
T2105040901584160128141
T2104291116417386316942

This is use payment gateway rozor pay to power bank and you check details and take money from power bank and please refund me sir

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Power bank app is closed
Please refund rs 3000/- invested in power bank through Razor pay
Details of transaction through BHIM app
[protected]@upi

Razorpay customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hi RazorPay Team,
Myself Ben Fernandes activated Power Bank App 22nd March 2021. Did some money transactions with Power Bank through RazorPay. Now that the Power Bank is closed and company ran off can the RazorPay Team get my money claimed back to me from Power Bank would be appreciated. Details of my transactions are below -
UPI[protected] April 2021 - 22.37
UPI[protected] April[protected]
UPI[protected] April[protected]
UPI[protected] May[protected]
UPI[protected] May[protected]
UPI[protected] May[protected]

Razorpay customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hii razorpay team,

I was recharged in power bank app. But now they not giving withdrawal. they scammed with many users. And also with me.
I want to refund my money.
Please give me refund as soon as possible.
Thank you"
[protected][protected]

3- Submitted Complain 🙌
After Take Screen Shot

Razorpay customer support has been notified about the posted complaint.

May 12, 2021

Updated by Mdsq12 Hii razorpay team,

I was recharged in power bank app. But now they not giving withdrawal. they scammed with many users. And also with me.
I want to refund my money.
Please give me refund as soon as possible.
Thank you"
[protected][protected]

3- Submitted Complain ðŸ™Œ
After Take Screen Shot

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Power bank app

Hii razorpay team,

I was recharged in power bank app. But now they not giving withdrawal. they scammed with many users. And also with me.
I want to refund my money.
Please give me refund as soon as possible.
Thank you

Razorpay customer support has been notified about the posted complaint.

May 12, 2021

Updated by Mdsq12 Hii razorpay team,

I was recharged in power bank app. But now they not giving withdrawal. they scammed with many users. And also with me.
I want to refund my money.
Please give me refund as soon as possible.
Thank you"
[protected][protected]

3- Submitted Complain ðŸ™Œ
After Take Screen Shot

May 12, 2021

Updated by Mdsq12 Hii razorpay team,

I was recharged in power bank app. But now they not giving withdrawal. they scammed with many users. And also with me.
I want to refund my money.
Please give me refund as soon as possible.
Thank you"
[protected][protected]

3- Submitted Complain ðŸ™Œ
After Take Screen Shot

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Sir power bank aap m mne 22000 lga rkhe the jo nikl nhi rhe h razorpay s payment kia tha sir please mra payment refund krwane ki kripa kre

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir please refund my payment

Razorpay customer support has been notified about the posted complaint.

May 12, 2021

Updated by Manjeet ChÄhÄÅ‚ Dear sir please refund my payment

May 12, 2021

Updated by Manjeet ChÄhÄÅ‚ Dear sir please refund my payment

May 12, 2021

Updated by Manjeet ChÄhÄÅ‚ Dear sir please refund my payment because power bank company has cheated on me

May 12, 2021

Updated by Manjeet ChÄhÄÅ‚ Dear sir please refund my payment because power bank company has cheated me

May 12, 2021

Updated by Manjeet ChÄhÄÅ‚ Dear sir please refund my payment

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines