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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 6

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E
Eplants Landscapes LLP
Feb 17, 2023
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Kindly Activate my Account

Address:B 304, Ozone Greens, Mhalaskarwadi, Talegaon Dabhade, Mawal, Pune, 410507

Dear Roserpay Team,
I am writing to request the activation of my account with your platform. I recently signed up for a Roserpay account and have completed all the necessary steps for verification and authentication. However, I have not been able to access my account and use the services offered by Roserpay.
I believe that the issue may be related to the activation of my account, and I kindly request your assistance in this...
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D
dgupta02
Feb 14, 2023
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Fraud happening with Razorpay UPI

We have booked a camera and have done the transaction of Rs 2149 with OptiCam India

UPI transferred to : [protected]@icici

They are doing fraud and cheating customers using razor pay

Kindly look into this and please initiate a chargeback/reverse transaction from the above account and transfer back to [protected]@icici

Thank you!!...
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Pritee0810
Feb 11, 2023
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Unauthorized transaction

Hello, There is one Rs.10000 transaction on today from my Axis bank account. I tried to call customer care number of Axis bank account and they're not aware about the details of this transaction.

transaction is showing "NACH-DR-CTRAZORPAY". I did not have done any txn like this.

my name is : Pritee Manojbhai Maheta
Axis bank account number: [protected]
IFSC Code: UTIB0004734

Please...
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O
Omkar Damle
Feb 10, 2023
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Fraud using Razorpay link

Hi,

Fraud happened using Razorpay link

Request to refund the amount and do not pay to the merchant.

Mobile [protected]...
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R
Rahul Parotya
from Gangapur, Rajasthan
Feb 7, 2023
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Auto amount debited

Website:Rozorpay

My name is Rahul kumar Saini
2 times money auto deduct from account.
The money is deducted from razorpay.
I am unable to contact them.
How can you help me.
Please give me the solution...
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Today i paid 6997 rs to slaypay for loading money in wallet by razorpay payment gateway ( slaypay19.[protected]@icici), i approve the payment from my upi app, money debited from my account, but Razorpay and Slaypay showing me payment failed. Why ?

Please refund my money as soon as possible

Email me : [protected]@gmail.com...
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C
crazylazyatul
Feb 4, 2023
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Bank account debited by Rs.10000/-

My Axis Bank account [protected] has been debited by Rs.10000/- with any transactions been initiated by me. Kindly refund the amount....
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V
vpdk
from Chennai, Tamil Nadu
Feb 3, 2023
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Poor Customer Service by Razorpay Gateway

Address:Estancia, Guduvanchery, Chennai

Some 2 years back, we made a request to Razorpay, which is our 3rd Party Online Gateway Service provider, for the addition of the HDFC Net Banking option in our online portal. This request was not handled properly and not responded well by the Razorpay Team.

Still, we are following the same request with them through our banker CUB

I think, they are not know or have forgotten the famous word of our Father of nation,...
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S
Sanrathore
Feb 2, 2023
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Razor account is disabled without any reason

Hello razorpay
my razor account is disabled
I have not done any wrong activity. Still my account is disabled please activate my account I will be very difficult to collect payment from my website
I'd. KI4v5NvoJXOKLn...
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subhiksha raj
from Mayiladuthurai, Tamil Nadu
Feb 1, 2023
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Have not gotten refund

I have booked train tickets from irctc, for that payment through razor pay i have paid. money got debited but ticket was not booked.

Date : 8.01.2023
To id : irctc1.[protected]@icici
upi transaction id :[protected].

Its been a 3 weeks . kindly do the needful.
hera i have attached the transaction details....
+1 photos
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C
Cus098
from Bengaluru, Karnataka
Feb 1, 2023
Feb 2, 2023
This thread was updated on Feb 2, 2023
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Lazypay fraud from Razorpay gateway

Address:Razorpay.com

Lazypay fraud: I made a payment through Razorpay and the horror started after that. I got an sms from Lazypay asking me to pay the amount I borrowed from them through Razorpay(which I didn't!)
They didn't tell transaction or merchant details.
How to report this to authorities?...
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I had done a UPI payment of Rs.5300 for an admission procedure in IGNOU website on 30th January 2023 at 3.40pm using Gpay. The amount was deducted from my bank account, but the money was not credited to IGNOU . Since the last date to submit was today ( 31th January 2023), I had again pay to IGNOU from other UPI.

So I need a refund of Rs.5300 from Razorpay, for the debited amount from my account on 30th January 2023 at 3:40pm...
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H
Hoshiyar saini
Jan 25, 2023
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Balance discussion

UPI se automatic 149 rupees yesterday 24/1/2023 ko razor pay ne automatic cut lagaya hai. Please send me 149 rupees...
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Y
yuvashreejawahar
Jan 16, 2023
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On demand Payment not settled

I run a website for my clothing small business. I’ve linked it to razorpay for payment links. My customer has placed an order last friday. And I’ve activated instant settlement for payments, which would be credited instantly. But it’s been 3 days and haven’t received my money yet. The razorpay customer service doesn’t seem to respond properly....
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Address:Solapur

Hi, We Code World Institute Based in Solapur Location, Using Razorpay KYC Verified Account. As we Launched New Course of 1 year People started making Payment.
Razorpay Deactivated our Account without any Notice. And Held our 1.65 L INR for 120 Days.
I File Complaint Against Razorpay.
I request them to settle payment in 24 hrs to us or refund the amount back to our client....
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R
Rashmita Senapati
Jan 7, 2023
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Amount debited from account but not credited to NPS

I was making NPS payment of 50, 118 INR through Razorpay. The amount is debited from my account but the result I got was payment failed on the NPS website.
Please help.
I have attached the screenshots. I was making the payment through googlepay....
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R
Rashmita Senapati
Jan 7, 2023
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Amount debited from account but not credited to NPS

I was making NPS payment of Rs. 50, 000. The amount is deducted from my account but is not credited to the NPS account. I used Razorpay as the payment gateway...
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Rashmita Senapati
Jan 7, 2023
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Amount deducted but not credited to NPS account

An amount of Rs. 50, 118 is deducted from my account but not credited to my NPS account. I used Razorpay....
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A
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Razorpay@mairtel upi payment deducted my gpay ac but not credit party ac

Address:SALEM

I have payment paid via [protected]@mairtel upi id 06.01.2023 at 9.00 clock, gpay ac, my money is debited in our bank ac, but not credited payee ac. So please do needful...
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Address:Chittinagar, Vijayawada, Andhra Pradesh, 520001

My money was deducted from the BOB Credit card but not refunded when I am placing the order from the messho app but the order was not placed in the messho app. On 27th Dec 2022 at around 4 pm I tried placing the order in the messho app 978Rs money was debited from my Bank of Baroda credit card and also I got a mail from Razorpay with the payment id but has not been refunded till now Today's date is 6th Jan 2023 it is almost 10 days. I queried...
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