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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 63

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M
Maddykps
Feb 4, 2021
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Hello there i purchased sharedBk plan and invested my money in that according to sharedbk agreement.
According to that from the date of rental bicycle investors will be provide rental services for the equipment purchased by the sharedbk.
The less period is 90 days, the daily profit is 15rs for the equipment of 300rs.
I purchased 22 equipment of rs 6600.
But sharedbk didnt provide me services as they promised, but they cheated, scammed and are out of coverage with my money. i invested my money as it was connected to Razorpay.
I just want my invested money back in my account.
+11 photos
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Razorpay Customer Care's response
Hi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5042433] for us to assist you on priority.

Regards,
Sreenivasa
Feb 13, 2021
Updated by Maddykps
I am not able to track my transaction id. Please guide me.
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    S
    Shiningk12
    Feb 4, 2021
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    Name: Sagar k
    Email [protected]@gmail.com
    Transaction ID-T2101060825574567782853
    Please refund the amount
    Razorpay customer support has been notified about the posted complaint.
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      V
      Vijay kalva
      from Bengaluru, Karnataka
      Feb 4, 2021
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      Money refund for sharedBk scam

      Hello There I purchased shared bk plan and invested my money Rs 3000(Three thousand rupees) in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 160 rupees .And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested...
      +1 photos
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      Vijay kalva
      from Bengaluru, Karnataka
      Feb 4, 2021
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      Hello There
      I purchased shared bk plan and invested my money Rs 50000(Fifty thousand rupees)in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 3500 rupees. And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
      Name:- Vijaykumar Kalwa
      Investment Date :[protected]
      Cheating Date:- 19 January 2021
      Email iD :[protected]@gmail.com
      Transaction ID :[protected]
      Narration :- GOqEnIgkWfse6j-RAZPCYBERTEL
      +1 photos
      Razorpay customer support has been notified about the posted complaint.
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        V
        Vijay kalva
        from Bengaluru, Karnataka
        Feb 4, 2021
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        Hello There,

        I purchased shared bk plan and invested my money Rs. 50, 000(Fifty thousand rupees)in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 3500 rupees And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and ran away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
        Name:-
        Investment Date :[protected]
        Cheating Date:- 19 January 2021
        Email iD :[protected]@gmail.com
        Transaction ID :[protected]
        Narration:- GOqEnIgkWfse6j-RAZPCYBERTEL
        +1 photos
        Razorpay customer support has been notified about the posted complaint.
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          S
          sudhakar bb
          Feb 4, 2021
          Resolved
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          Resolved

          Hello there
          I purchased shared bk plan and invested my money in that according to shared bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by sharedbk. The less period is 90 days, the daily profit is 160rupees and the total profit is 14400rupees. And didnot provide me service perfectly as it promised to me, but it cheated me and scammed and run away with my money. I invested my money in shared bk because it connected to trusted gateway rozar pay, so please refund my amount to my account.
          Please refund my money to my account as soon as possible.
          Name: sudhakar bannur
          Investment date:[protected]
          Cheated date:[protected]
          Email id:[protected]@gmail.com
          Transaction id:T2101131008144893526762
          +1 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2021
          Razorpay Customer Care's response
          Hi Sudhakar,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5042366] for us to assist you on priority.

          Regards,
          Sreenivasa
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            R
            rogerthatankit
            Feb 4, 2021
            Resolved
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            Resolved

            Hello. I purchased shared MP plan and invested my money in that according to Shared MP agreement. "from the date of rental powerbanks investors will be provide rental services for the equipment purchased by shared MP. The period is 90 days, the daily profit is 25 rupees and the total profit is 2250 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared MP because it connected to trusted gateway Razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.I tried to contact with 2 clients of shared MP but they are not responding at all.Their whatsapp contact numbers are:-
            Shared MP main:-[protected]
            Shared MP Consultant:-[protected]
            Name:- Ankit Kumar Bahinipati
            Investment Date :-22/01/2021
            Cheating Date:- 30/01/2021
            Email ID :- [protected]@gmail.com
            Transaction ID :[protected]
            +1 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2021
            Razorpay Customer Care's response
            Hi Ankit,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            mention the ticket ID [5042332] for us to assist you on priority.

            Regards,
            Sreenivasa
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              V
              Vijay kalva
              from Bengaluru, Karnataka
              Feb 4, 2021
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              Hello Razorpay,
              I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 3500 rupees . And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and ran away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
              Name:- Vijaykumar Kalwa
              Investment Date :[protected]
              Cheating Date:- 19 January 2021
              Email iD :- [protected]@gmail.com
              Transaction ID :[protected]
              Narration :- GOqEnIgkWfse6j-RAZPCYBERTEL
              +1 photos
              Razorpay customer support has been notified about the posted complaint.
              Hello Razorpay,
              I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1100 rupees . And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and ran away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
              Name:- OLETI NAGARJUNA
              Investment Date :19 Dec 2020
              Cheating Date:- 25 JAN 2021
              Email iD :- [protected]@gmail.com
              Transaction ID :T2012191651374286566614
              Collect id :-ICI89861d6efb9d458f981113d7adbd1873
              My bank account number:[protected]
              IFSC:SYNB0003635
              PLEASE REFUND my account back

              Money refund for sharedBk scam - Comment #3799406 - Image #0
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                G
                Gopi VR
                Feb 4, 2021
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                Address: Officially I don't no

                I lost my mony by investing through Razorpay plz return my mony back and it was cheated by shared bk
                +8 photos
                Razorpay customer support has been notified about the posted complaint.
                Feb 04, 2021
                Updated by Gopi VR
                I lost mony from Razorpay and shred bk

                Hi Gopi,

                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5068056] for us to assist you on priority.

                Regards,
                Sreenivasa
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                  G
                  Gowthikrish
                  Feb 4, 2021
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                  Its a share economy which is a fake promotion of smart bike done by government.
                  +1 photos
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                    T
                    thecoinsure
                    from Surat, Gujarat
                    Feb 4, 2021
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                    My ticket no is 4999798

                    after providing all business activities proof they are telling.

                    We are writing to let you know we have disabled your merchant accounts and placed a temporary hold on any funds available in your merchant accounts.
                    We took this action because it has come to our attention that your account has violated our terms o[censored]se.
                    In order to mitigate future losses to Razorpay as a result of chargebacks, a reserve has been set in place on your account until further notice.
                    While we appreciate your interest in using our services, the removal of your account privileges is a permanent action and applies to all your related accounts.

                    around 10 lakhs has been on hold and now they are not replying their few executives told me that i am doing cryptocurrency business i provided all proofs to them that i am i it support and software provider but they are still not unfreezing my account or refunding my money.
                    Razorpay customer support has been notified about the posted complaint.
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                      S
                      Sabeer pasha md
                      Feb 4, 2021
                      Resolved
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                      Resolved

                      I know this also payment gateway but how can I trust this payment gateway in future.Why Razorpay provide any scammer it’s payment gateway like OMG Burse, Shared BK etc.Those cheated us and scam. In short I am cheated and lost my money the reason is only you, Therefore you will have to refund my amount as soon as possible.Otherwise I’ll never use this Razorpay payment gateway in my life. Hello there I purchased shared bk plan and invested my money in that according to Shared bk agreement.'from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared bk.the less period 90days.the daily profit is 15 rupees and total profit is 1350 rupees and didn't provide me service perfectly as it promised to me but it cheated me the scammed and runway with my money.i invested 300 rupees my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account please refund my money in account as soon as possible.iam poor family Plz help me 😥🙏🙏🙏😭

                      Name: sabeer pasha
                      Transaction date:22 Dec 2020
                      investment date:22 Dec 2020
                      cheating date:[protected]
                      mail id: [protected]@gmail.com.. Transaction I'd:M7312KPRTOHNPI_PAY_GG7YB3CQ2TRPO5_1
                      +5 photos
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 12, 2021
                      Razorpay Customer Care's response
                      Hi Sabeer,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      mention the ticket ID [5042182] for us to assist you on priority.

                      Regards,
                      Sreenivasa
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                        J
                        January2021
                        Feb 4, 2021
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                        On the 17th January 2021, an amount of Rs.375 was transferred to Razorpay for Fastag card.
                        But instead of Fastag Card, I got a Visa Card stating the number which is blank for the first 12 numbers and the last 4 digits state as 6929. The Card Expiry date is given as 02/2024.
                        I do not know what is this card and whether it is indeed related to Fastag.

                        I would like to have the amount of Rs.375 refunded back to my bank account from which it was debited.

                        It was sent to my email id from
                        Payments(

                        quote:

                        Card successfully saved with Razorpay
                        Inbox

                        Payments
                        Jan 17, 2021, 9:47 AM
                        to me

                        **** **** **** 6929
                        Expiry
                        02/2024

                        Unquote:

                        Please refund this amount as Razorpay obtained this transfer through fraudulent method.
                        +1 photos
                        Razorpay customer support has been notified about the posted complaint.
                        Feb 11, 2021
                        Updated by January2021
                        Please followup with them for the refund as I have not received any response till now.
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                          A
                          Abass Wani
                          Feb 4, 2021
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                          Address: Handwara

                          Abass Nabi wani
                          [protected]
                          [protected]@gmail.com
                          Plz, refund my money
                          [protected]
                          Ifsc JAKA0KLGUND.
                          Razorpay customer support has been notified about the posted complaint.
                          Hi Abass,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5068230] for us to assist you on priority.

                          Regards,
                          Sreenivasa
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                            H
                            hrushikesh malgaonkar
                            Feb 4, 2021
                            Resolved
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                            Resolved

                            Hello there,
                            I purchased shared bk plan and invested money in that according to shared bk agreement.
                            "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
                            The Less period is 90 days, the daily profit is 850 rs. And total profit is 76500 rupees".
                            And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
                            Please refund my money in My account as soon as possible.
                            Name :- hrushikesh malgaonkar
                            Investment date:[protected]
                            Cheating date:[protected]
                            email :[protected]@gmail.com
                            Transaction I'd :-[protected]
                            KPG- [protected]
                            ADVERTISEMENT
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 12, 2021
                            Razorpay Customer Care's response
                            Hi Hrushikesh,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                            mention the ticket ID [5042087] for us to assist you on priority.

                            Regards,
                            Sreenivasa
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                              E
                              Eslavath Roshan
                              Feb 4, 2021
                              Resolved
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                              Resolved

                              Hello there,
                              I purchased sharee bk plan and invested my money in that according to shared bk agreement. I've invested more than 70k . But the company didn't provide me services perfectly and it cheated me and ran away with my money. Please refund my money as soon as possible

                              Email : [protected]@gmail.com
                              Bank account: [protected]
                              IFSC : SBIN0001069
                              +6 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 12, 2021
                              Razorpay Customer Care's response
                              Hi Roshan,

                              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                              mention the ticket ID [5042018] for us to assist you on priority.

                              Regards,
                              Sreenivasa
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                                E
                                Eslavath Roshan
                                Feb 4, 2021
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                                I've invested my money in an app called sharedbk and the company has cheated me and ran away with all my money. I've invested more than 70k in it. Please refund my money as soon as possible
                                +6 photos
                                Razorpay customer support has been notified about the posted complaint.
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                                  S
                                  S8228k
                                  from Gumia, Jharkhand
                                  Feb 4, 2021
                                  Resolved
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                                  Resolved

                                  Hello There
                                  I purchased shared bk plan and invested my money in that according to Shared Mp agreement.
                                  “from the date of rental mobile power banks investors will be provide rental services for the equipment purchased by shared MP. The less period is 90 days, the daily profit is 25 rupees and the total profit is 2250 Rupees".
                                  and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared Mp because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                  Please refund my money in my account as soon as possible.
                                  Name - Suraj Kumar
                                  Investment Date - 23/01/2021
                                  Cheating Date 27/01/2021
                                  Email iD [protected]@gmail.com
                                  Transaction Id[protected]
                                  +1 photos
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 12, 2021
                                  Razorpay Customer Care's response
                                  Hi Suraj,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5041982] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa
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                                    A
                                    Ashwaniraj33
                                    from Mumbai, Maharashtra
                                    Feb 4, 2021
                                    Resolved
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                                    Resolved

                                    Dear Team,

                                    I have been writing this mail from last one week to the merchant for my payment confirmation and NOC, however they are not even bother to respond a mail neither on call.

                                    I have been asked to pay the Full Loan Amount along with the charge through razor payment link, to get the loan amount closed and i have paid the full amount, now the Indiabulls team has starting sending my EMI link, after receiving full amount how come they charge EMI when the total amount as paid.

                                    I have tried a lot to contact them on phone and on email both, but they are not responding.

                                    I request team razorpay to please intervene in this matter.

                                    thanks!
                                    Ashwani
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2021
                                    Razorpay Customer Care's response
                                    Hi Ashwani,

                                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                    mention the ticket ID [5041939] for us to assist you on priority.

                                    Regards,
                                    Sreenivasa
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                                      C
                                      Chitransh Sharad
                                      Feb 4, 2021
                                      Resolved
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                                      Resolved

                                      Address: HN 13, Gali no 2, near chauhanpatti bus stop Chauhan patti Delhi 110094

                                      I had placed order through online and send money by net banking but, I don't have any options to check my order and payment status. My name is Sharad Srivastava and mobile no Is [protected], kindly tell me how to check my order status, or till when we get my order, or if order is not dispatchable then return my money
                                      +2 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Hi Chitransh,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5068292] for us to assist you on priority.

                                      Regards,
                                      Sreenivasa
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