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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 7

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Hi, I tried to contribute to my NPS account on 5 jan 2022 through Razorpay payment gateway. The amount for debited from my bank account and in my UPI app the transaction shows successful but in NPS website it showed transaction failure. Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited.

Amount - Rs. 50, 000
Payment mode - UPI (Razorpay)

Screenshots...
+1 photos
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A
Anamika1224
from Jaipur, Rajasthan
Jan 3, 2023
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NPS Transaction Failed. Amount Debited from Gpay

Hi Team,

I have done transaction of RS 20047.20 from the Gpay . GPay shows transaction is successful. But Amount not credited to NPS contributions.

Please help me here

Thanks...
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T
TSL MART
from New Delhi, Delhi
Jan 2, 2023
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Due fully paid corporate card but still it is locked

Address:24/28 CO-OPERATIVE COLONY RAHARA

I have fully paid my due on 25/12/2022 but still my card temporarily locked. i have mailed several times but no result....
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R
Raana malik
Dec 29, 2022
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Wishfulprints not my order delivery phone cover

Address:Hyderabad
Website:Wishfulprints

Not delivered my phone cover and not returned my payment...
+1 photos
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F
Faruk Mondal
Dec 29, 2022
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Refund my money phonepe fraud

Address:Nelua dayerbazar nadia
Website:Razor pay pvt ltd

[protected]...
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My account got disabled in razorpay and have 180k blance in that but they mail that steelment will happen after 120 days on 28th December but still my steelment has not reached to my account no response from customer care aswell...
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F
Faruk Mondal
Dec 28, 2022
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Phonepe fraud

Address:Nelua dayerbazar nadia

Phone fraud transition id[protected]...
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Faruk Mondal
Dec 28, 2022
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Phonepe fraud

Address:Nelua dayerbazar nadia
Website:Razorpay

Fraud transaction ID[protected]...
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SabyasachiRoy
from Jalpaiguri, West Bengal
Dec 25, 2022
Dec 26, 2022
This thread was updated on Dec 26, 2022
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Settlements are frozen and made a loss because of them

I have created an account with Razorpay to use their payment gateway on my website. They had verified my account at first but after I started accepting payments. They have stopped my settlements and constantly ask for the same documents which I have provided them already. They blocked 23000 rupees of mine and for that, I had to lose 3 lakh Rupees....
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QUANTFEB GREEK
Dec 22, 2022
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Money hold

I am using Razorpay from last one year, till date I have not received any call or message from them related to service.
Suddenly on 16th December an email comes that your funds have been held, get your verification done by us.
They demanded from me to give the satisfaction email of their receiver whether they have received the service or not.
I got this email provided to them, and I got them email provided not for 1 recipient...
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Sai Nikhil Nikky
Dec 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NPS Transaction failed but amount for debited from my bank account

Hi, I tried to contribute Rs 50000 to my NPS account on 10th December, 2022 through Razorpay payment gateway. The amount for debited from my bank account and in my UPI app the transaction shows successful but in NPS website it showed transaction failure. Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited. Attached below are proof that amount is debited and transaction has failed...
+3 photos
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M
Mukesh7888
from Bengaluru, Karnataka
Dec 5, 2022
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Auto deduction fraud

Address:Bengaluru

990.83₹ money deducted from my Paytm payment bank by Ctrazor Pay on 05 dec 22, under fraud automatic payment instruction.
Name - Mukesh Kumar

Reference No. [protected]
Mandate Ref no: PYTM[protected]

please refund my money,...
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M
Mukesh7888
from Bengaluru, Karnataka
Dec 5, 2022
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Auto deduction fraud

990.83₹ money deducted from my Paytm payment bank by Ctrazor Pay on 05 dec 22, under fraud automatic payment instruction.
Name - Mukesh Kumar

Reference No. [protected]
Mandate Ref no: PYTM[protected]...
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Mukesh7888
from Bengaluru, Karnataka
Dec 5, 2022
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Auto deduction fraud

Address:Bengaluru

990.83₹ money deducted from my Paytm payment bank by Ctrazor Pay on 05 dec 22, under fraud automatic payment instruction...
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Rajababu1960
from LUDHIANA, Punjab
Dec 5, 2022
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Debit of 149 rs from my bhim upi

Address:141, green park, ludhiana

Dear sir
on 4-4-22 at 3.36 pm rs 149 were debited from my bank through Bhim upi and credited to upi razorpay.[protected]@icici.
transaction id is[protected]
its autopay execution for razorpay
i don't think i have started any autopay
kindly inform the name of merchant whom payment is done

thanks
rajinder kumar sood
upi id: [protected]@upi
ph: [protected]...
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7
7321
Dec 5, 2022
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Need to refund of payment of byjus fees

Dear sir, I m Dashan Trivedi. I was paid Byjus self Learnig course fees through Razorpay gateway, by ICICI credit card EMI option on dt. 17/11/2022. this payment transaction/id is RAZORPAY:BRZR79420986 of amount of =88000/- . I have cancelled the order so I want refund my payment of mention as per above amount....
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A
Anmol Singh872
Dec 3, 2022
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Auto pay transaction through google pay

Please refund my money which is debited form my account accidentally...
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Hi team,

I have made a contribution of Rs 4000 towards tier 1 from google pay upi but amount got debited from my account and I did not get payment successful status . Could you please check my payment status :

Date of transaction : 2 dec 2022
Mode : UPI google pay
Time : 11:40 AM
UPI transaction id :[protected]...
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Address:[email protected]

Hi i am vipul jadav and this is deatils which fraud happen with me
RAZORPAY SOFTWARE PVT
LTD # REALME #
BANGALORE#ECF#7103427...
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S
Sujeetengineer
Nov 25, 2022
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Razorpay Settlement not received account deactivated

Sir my mail id bigpanel.[protected]@gmail.com
suddenly my account deactivated and stopped working settlement also not received.
please look into it and activate the same also release my payment sir...
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