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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 7

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R
Ranjeet7162
from Dumka, Jharkhand
Oct 21, 2023
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During the process of ticket booking, the payment request was made by the IRCTC on my Google pay account.My money got debited but, the ticket is not booked and the transaction is not mentioned in the IRCTC account also as a failed transaction or a successful transaction.
Razorpay customer support has been notified about the posted complaint.
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    A
    anandabhaskaran
    from Chennai, Tamil Nadu
    Oct 19, 2023
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    Address: Chennai

    I have arranged to remit Rs798 To HOME CARE SERVICES under Urban Co, Chennai on17 rh.the payment has been routed thru razorpay.I am attaching a screen shot of the payment success advice transaction id no etc
    Pay MpGv4ujBiWhSuh
    Paid on 17th Oct2023 17.50.38PMiST
    Razorpay customer support has been notified about the posted complaint.
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      A
      Animesh Malik
      Sep 30, 2023
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      Dear Razorpay team,

      I understand that you are currently not onboarding new merchants, but I am writing to request an exception for my business, Inferno Apparel.

      I have created a Shopify website for my business, but I have not launched it yet because I want to add online payment functionality first. I am using Razorpay as my payment gateway, and I am eager to start accepting online payments so that I can reach more customers and increase my sales.

      Currently, I am only selling my products through my Instagram store, where I accept payments in cash on delivery (COD). This is a limiting factor, as many customers prefer to pay online. I believe that by enabling online payments on my website, I will be able to attract more customers and grow my business.

      I have already completed all of the KYC requirements, and I am ready to provide you with the URL of my Shopify website once I have launched it and purchased a domain name.

      I understand that you are currently focused on onboarding new merchants with live and functional websites, but I believe that Inferno Apparel is a good fit for Razorpay even though I do not have a domain name yet. We are a fast-growing business with a strong social media following. We are committed to providing our customers with a great shopping experience, and we believe that Razorpay can help us achieve our goals.

      I am willing to wait until you resume onboarding new merchants, but I would be grateful if you could consider activating my account sooner. I am confident that Inferno Apparel will be a valuable partner for Razorpay, and I look forward to working with you to grow our businesses together.

      Thank you for your time and consideration. Sincerely,
      Animesh Malik
      Founder, Inferno Apparel

      My Merchant ID- Jrl5XAVCn68FBc

      I hope this revised note is helpful. Good luck!
      Razorpay customer support has been notified about the posted complaint.
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        K
        Kavin0704
        Sep 28, 2023
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        I have never got touched with your company for any loans but your company has signed online NACH for auto debit from my account as I was not taken any loan from your company how you guys tried to pull money from my account from may22 till aug22 and the value of 8000 to 10000 that too have tried to auto debit for 7 time on that months and now ICICI has changed 4500rs changes for bounce and you guys are doing fraud activities and trying to cheat me and now I am paying fine to bank I need an clear response form you company and return back my money why ICICI is deducted because of you guys and ICICI have even confirmed that this deductions are done because of your company!
        Razorpay customer support has been notified about the posted complaint.
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          D
          DevinderWadhwa
          Sep 9, 2023
          Sep 30, 2023
          This thread was updated on Sep 30, 2023
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          I have created my razor pay account and completed my kyc details but even after 10 days, My account is not activated yet and only showing that your kyc is complete and nothing left from your end. I tried to raise a ticket also on thier portal but again it shows nothing left from your end.
          Due to this, I am facing lot of losses in my business as My account is not activated by Razor pay.
          Razorpay customer support has been notified about the posted complaint.
          I am waiting for my account to get verified for like 4-5 months.
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            M
            MysticFOX
            from Pune, Maharashtra
            Sep 7, 2023
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            Address: pune

            Paid for a training and internship but didnt recieved anything its been 2 days no reply and also not picking up call
            Razorpay customer support has been notified about the posted complaint.
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              G
              gkirans
              Aug 29, 2023
              Sep 11, 2023
              This thread was updated on Sep 11, 2023
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              Hello,

              On 28th Aug 2023, at 19:40 hrs Rs.899/- has been debited without my consent. Kindly check the below details and refund the amount ASAP.

              UPI/P2M/[protected]/Razorpay/ICICI Ban/

              Regards,
              Kiran
              Razorpay customer support has been notified about the posted complaint.
              Still waiting for this issue to get resolved... Kindly look into this ASAP.
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                O
                Okta
                Aug 19, 2023
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                Address: India
                Website: rzp.io/l/6CCMSNoQKe

                Dear adhitri,

                I made payments 2 times to the European Chemical Bulletin journal with a different card number, attached is proof of successful payment on 18 August 2023

                refund the 1 time payment as soon as posiible

                I beg once for you to cooperate in returning a 1-time journal payment.
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  Sanjeevni Chouhan
                  Aug 7, 2023
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                  I am trying to make the settlement of my payments from last month. We are Small Company and highly dependent on settlements. They are not responding at all. From last one month the only response I am getting is email with " your complain is still in review".
                  Razorpay customer support has been notified about the posted complaint.
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                    V
                    Jul 28, 2023
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                    Address: Amer, jaipur Rajasthan

                    Heyy
                    My name is vikas saini
                    Contact no [protected]
                    My bank account bank of Baroda Saving Account Auto Payment Autometic Alow in Last 2022 oct.
                    last few month I cenceled it but i can't do it.
                    cancel reson is I don't have any razorpay account and i dont knew How to add in and dedect money.

                    My humblly request to u that How I recover my money beacouse Auto payment is not canced don't now why.
                    Razorpay customer support has been notified about the posted complaint.
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                      S
                      snehal83
                      from Wardha, Maharashtra
                      Jul 18, 2023
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                      Address: 422/4,Snehal Nagar,Sevagram Road, Wardha

                      Got requested url was rejected message of support ID[protected] while booking a ticket on IRCTC on 18/07/2023.
                      Kindly please refund my amount to my account.
                      Razorpay customer support has been notified about the posted complaint.
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                        G
                        gkumar888
                        from New Delhi, Delhi
                        Jul 11, 2023
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                        Address: rohini sector 24 pocket 2 new delhi 110085

                        Mere account se khud v khud bina kuch kiye paise kat liye 1200 se jyada
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                          S
                          Samadhan Limbraj Choudhari
                          Jul 9, 2023
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                          Address: Ap palsap tq and dist osmanabad 431509

                          Dear Sir,

                          Subject: Request for a refund for the product

                          Samadhan Choudhari
                          Osmanabad

                          09/08/2023

                          At post palsap,
                          Osmanabad

                          Subject: Request for a refund for the product

                          Dear Sir/Ma’am,

                          I, Samadhan choudhari, write this letter to you to request a refund for the clothes I ordered from your store. I’ve got a lot of positive reviews and which is why I ordered clothes worth Rs.13, 094 for my birthday. But when I received them, I was not satisfied with the material of the clothes. I felt that the quality of the clothes was lower compared to what I had paid for them.

                          I have attached a copy of the order receipt with this letter. You may either make the payment to my account number [protected] or can send a signed cheque to my address mentioned above.

                          I hope to receive better quality the next time I order from your store. Looking forward to quick action.

                          Thank you,

                          Sincerely,

                          Samadhan Choudhari

                          Contact: [protected]
                          Razorpay customer support has been notified about the posted complaint.
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                            P
                            priyam bansal
                            Jul 8, 2023
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                            I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway using UPI today (8 July, 2023) but the transactiongot cancelled accidentally before taking me to NPS confirmation page. Amount has been debited from my PNB bank account but not credited to my NPS account.
                            I have transaction no and all details with me.
                            Razorpay customer support has been notified about the posted complaint.
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                              Premkhandare
                              from Pune, Maharashtra
                              Jul 5, 2023
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                              Please note the amount has been deducted against the NACH mandate activated for Razorpay software pvt ltd having reference ID PYTM[protected].
                              Where I don't know any details further I request to give proper details and reason .
                              Yours humble 🙏
                              Razorpay customer support has been notified about the posted complaint.
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                                G
                                Gnupur
                                from Delhi, Delhi
                                Jul 4, 2023
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                                I've made a payment but that money seems to have disappeared
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                                  G
                                  Gnupur
                                  from Delhi, Delhi
                                  Jul 4, 2023
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                                  Tried booking tickets worth 10, 692 with Yatra. Money debited but ticket not received and yatra claims they have not received the money. Made complaint to my own bank and they said chargeback will happen in 15 days but that has not happened. Please tell me where my money has disappeared off to
                                  Razorpay customer support has been notified about the posted complaint.
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                                    J
                                    JinaMaria
                                    from Thane, Maharashtra
                                    Jun 17, 2023
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                                    I tried to book tickets via irctc on 17 June 2023 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

                                    Upi transaction id: CICAgNDUmq72fg
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                                      R
                                      ranisatiya creation
                                      Jun 15, 2023
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                                      My company name is Ranistiya Creation. And the murchent id is "LtP0zjqUsGIwhy" I submitted documents for account opening on Razor Pay on 25th May. My account is showing under review from last 10-15 days. 85% activation successful. The company had said activation time of 4 to 5 days on working hours. But my account is not activated yet. So please check it and activate my account so that we can start our businesses soon as possible.
                                      Razorpay customer support has been notified about the posted complaint.
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                                        B
                                        BhuvanaV
                                        Jun 8, 2023
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                                        I was making a contribution of 3 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway today (8 june, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.
                                        Razorpay customer support has been notified about the posted complaint.
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