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Razorpay Complaints & Reviews

razorpay.com
2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 7

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S
subhiksha raj
from Mayiladuthurai, Tamil Nadu
Feb 1, 2023
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I have booked train tickets from irctc, for that payment through razor pay i have paid. money got debited but ticket was not booked.

Date : 8.01.2023
To id : irctc1.[protected]@icici
upi transaction id :[protected].

Its been a 3 weeks . kindly do the needful.
hera i have attached the transaction details.
Razorpay customer support has been notified about the posted complaint.
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    C
    Cus098
    from Bengaluru, Karnataka
    Feb 1, 2023
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    Address: Razorpay.com

    Lazypay fraud: I made a payment through Razorpay and the horror started after that. I got an sms from Lazypay asking me to pay the amount I borrowed from them through Razorpay(which I didn't!)
    They didn't tell transaction or merchant details.
    How to report this to authorities?
    Razorpay customer support has been notified about the posted complaint.
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    Dear Sir

    We would like to inform you that to investigate further we need your complete details i.e. registered mobile number, Transaction ID, Date and Time and email ID associated with your LazyPay account . With all these details we request you to write to our official email [protected]@lazypay.in through your registered email ID. Appreciate your time and patience
    Reply
    Dear Sir

    We would like to inform you that to investigate further we need your complete details i.e. registered mobile number, Transaction ID, Date and Time and email ID associated with your LazyPay account . With all these details we request you to write to our official email [protected]@lazypay.in through your registered email ID. Appreciate your time and patience
    Reply
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      A
      Ambikakumari
      Jan 31, 2023
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      I had done a UPI payment of Rs.5300 for an admission procedure in IGNOU website on 30th January 2023 at 3.40pm using Gpay. The amount was deducted from my bank account, but the money was not credited to IGNOU . Since the last date to submit was today ( 31th January 2023), I had again pay to IGNOU from other UPI.

      So I need a refund of Rs.5300 from Razorpay, for the debited amount from my account on 30th January 2023 at 3:40pm .

      Account holder name : Ms. Ambikakumari G
      Bank name : Indian Bank
      UPI transaction ID :[protected]

      I'll attach the payment screenshot below.
      Razorpay customer support has been notified about the posted complaint.
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        H
        Hoshiyar saini
        Jan 25, 2023
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        UPI se automatic 149 rupees yesterday 24/1/2023 ko razor pay ne automatic cut lagaya hai. Please send me 149 rupees
        Razorpay customer support has been notified about the posted complaint.
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          Y
          yuvashreejawahar
          Jan 16, 2023
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          I run a website for my clothing small business. I’ve linked it to razorpay for payment links. My customer has placed an order last friday. And I’ve activated instant settlement for payments, which would be credited instantly. But it’s been 3 days and haven’t received my money yet. The razorpay customer service doesn’t seem to respond properly.
          Razorpay customer support has been notified about the posted complaint.
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            C
            CodeWorld
            Jan 9, 2023
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            Razorpay Account deactivated without notice & money held for 120 days!

            Address: Solapur

            Hi, We Code World Institute Based in Solapur Location, Using Razorpay KYC Verified Account. As we Launched New Course of 1 year People started making Payment.
            Razorpay Deactivated our Account without any Notice. And Held our 1.65 L INR for 120 Days.
            I File Complaint Against Razorpay.
            I request them to settle payment in 24 hrs to us or refund the amount back to our client....
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            R
            Rashmita Senapati
            Jan 7, 2023
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            I was making NPS payment of 50, 118 INR through Razorpay. The amount is debited from my account but the result I got was payment failed on the NPS website.
            Please help.
            I have attached the screenshots. I was making the payment through googlepay.
            Razorpay customer support has been notified about the posted complaint.
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              R
              Rashmita Senapati
              Jan 7, 2023
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              I was making NPS payment of Rs. 50, 000. The amount is deducted from my account but is not credited to the NPS account. I used Razorpay as the payment gateway
              Razorpay customer support has been notified about the posted complaint.
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                R
                Rashmita Senapati
                Jan 7, 2023
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                An amount of Rs. 50, 118 is deducted from my account but not credited to my NPS account. I used Razorpay.
                Razorpay customer support has been notified about the posted complaint.
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                  A
                  [email protected]
                  Jan 6, 2023
                  Resolved
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                  Resolved

                  Address: SALEM

                  I have payment paid via [protected]@mairtel upi id 06.01.2023 at 9.00 clock, gpay ac, my money is debited in our bank ac, but not credited payee ac. So please do needful
                  Jan 12, 2023
                  Complaint marked as Resolved 
                  the complaint is not resolved,
                  Razorpay customer support has been notified about the posted complaint.
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                    P
                    Pushpak Sivasai
                    Jan 6, 2023
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                    Address: Chittinagar, Vijayawada, Andhra Pradesh, 520001

                    My money was deducted from the BOB Credit card but not refunded when I am placing the order from the messho app but the order was not placed in the messho app. On 27th Dec 2022 at around 4 pm I tried placing the order in the messho app 978Rs money was debited from my Bank of Baroda credit card and also I got a mail from Razorpay with the payment id but has not been refunded till now Today's date is 6th Jan 2023 it is almost 10 days. I queried this with the method, but they cannot find my transaction. And also I queried BoB Customer care but they are telling me the money is not refunded till now. And also I raised disputes on the Razorpay website. My Payment_ID is pay_Kwu3n76dozebPb.
                    Razorpay customer support has been notified about the posted complaint.
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                      P
                      Pratik12134
                      Jan 5, 2023
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                      Hi, I tried to contribute to my NPS account on 5 jan 2022 through Razorpay payment gateway. The amount for debited from my bank account and in my UPI app the transaction shows successful but in NPS website it showed transaction failure. Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited.

                      Amount - Rs. 50, 000
                      Payment mode - UPI (Razorpay)

                      Screenshots attached
                      Razorpay customer support has been notified about the posted complaint.
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                        A
                        Anamika1224
                        from Jaipur, Rajasthan
                        Jan 3, 2023
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                        Hi Team,

                        I have done transaction of RS 20047.20 from the Gpay . GPay shows transaction is successful. But Amount not credited to NPS contributions.

                        Please help me here

                        Thanks
                        Razorpay customer support has been notified about the posted complaint.
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                          T
                          TSL MART
                          from New Delhi, Delhi
                          Jan 2, 2023
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                          Address: 24/28 CO-OPERATIVE COLONY RAHARA

                          I have fully paid my due on 25/12/2022 but still my card temporarily locked. i have mailed several times but no result.
                          Razorpay customer support has been notified about the posted complaint.
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                            R
                            Raana malik
                            Dec 29, 2022
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                            Wishfulprints not my order delivery phone cover

                            Address: Hyderabad
                            Website: Wishfulprints

                            Not delivered my phone cover and not returned my payment...
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                            F
                            Faruk Mondal
                            Dec 29, 2022
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                            Address: Nelua dayerbazar nadia
                            Website: Razor pay pvt ltd

                            [protected]
                            Razorpay customer support has been notified about the posted complaint.
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                              M
                              Mahammad saqib
                              Dec 28, 2022
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                              Account disabled settlement amount not yet credited after 120 days also

                              My account got disabled in razorpay and have 180k blance in that but they mail that steelment will happen after 120 days on 28th December but still my steelment has not reached to my account no response from customer care aswell...
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                              F
                              Faruk Mondal
                              Dec 28, 2022
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                              Address: Nelua dayerbazar nadia

                              Phone fraud transition id[protected]
                              Razorpay customer support has been notified about the posted complaint.
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                                F
                                Faruk Mondal
                                Dec 28, 2022
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                                Address: Nelua dayerbazar nadia
                                Website: Razorpay

                                Fraud transaction ID[protected]
                                Razorpay customer support has been notified about the posted complaint.
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                                  S
                                  SabyasachiRoy
                                  from Jalpaiguri, West Bengal
                                  Dec 25, 2022
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                                  Settlements are frozen and made a loss because of them

                                  I have created an account with Razorpay to use their payment gateway on my website. They had verified my account at first but after I started accepting payments. They have stopped my settlements and constantly ask for the same documents which I have provided them already. They blocked 23000 rupees of mine and for that, I had to lose 3 lakh Rupees....
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