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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 92

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S
Shilpa TN
Jan 26, 2021
Resolved
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I have invested 30000 in sharebk app through secure server razorpay they have agreed to pay 1850 for 90 days but didn't received any amount from it .
I have invested this amount because that the razorpay is safe and secure.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Hi Shilpa,

We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:​4993971, along with your transaction and contact details so that we can have this addressed.

Regards,
Sreenivasa.
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    H
    honeysatya
    from Powai, Maharashtra
    Jan 26, 2021
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    Address: Falt no 104 vishalandhar colony vijaywarda 500012

    I have paid amount of 12000 but I have not received the amount and when I tried to with draw the amount they refused the amount. I kindly request to return the amount back.
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Hi,

    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993998, along with your transaction and contact details so that we can have this addressed.

    Regards,
    Sreenivasa.
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      B
      Baglari
      Jan 26, 2021
      Resolved
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      Payment made through razorpay to sharedbk

      Hello!

      In the las months I've made two payments of Rs. 3000 to the sharedbk in agreement of receiving Rs.160/day for a total of 90 days for each 3000 I invested. But sharedbk has now closed and did not fulfill their end of the contract. So please if you could kindly check this matter and get me my invested money back, I'll be very grateful....
      +2 photos
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      R
      Ryyan Shariff
      Jan 26, 2021
      Resolved
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      Scam

      Hello Sir, I purchased Shared bk(Sharing Economy) plan and invested my money in that according to Shared Bk agreement. "from the date of 01/01/2021 and 25/01/2021 rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 180 days and 90days, the daily profit is 320 rupees and the total profit is more than 27000 Rupeess". and didn't provide me services perfectly as it promised to...
      +4 photos
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      A
      Atif Ali Meer
      Jan 26, 2021
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      Address: Address: Ground & 1st Floor, SJR Cyber, Laskar Hosur Road Bengaluru Bangalore District Karnataka India - 560030 Customer Care Phone Numbers and Contacts Toll-free: 1800 123 1272

      I have invested in a company named SharedBK and a promise was made to get returns on the money invested. The company was backed by Razorpay for transactions. I have attached the transaction id and images of the payment made. Please look into the matter and refund me the amount which i have paid to the company!
      +2 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Hi Atif,

      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4994288, along with your transaction and contact details so that we can have this addressed.

      Regards,
      Sreenivasa.
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        K
        Kishan Shivrajkumar
        Jan 26, 2021
        Resolved
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        Hello there,
        I purchased shared bk plan and invested my money in that according to shared bk agreement.
        From the date of rental bike investors will be provide rental services equipments equipment purchased by shared bk. The less period is 90days, the daily profit is 850 rupees and the total profit is 76500 rupees, and didn't provide me service perfectly as it promised to me, But it cheated scammed and run away with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount to my account.
        Please refund my amount as soon as possible

        Name-Lokanath S
        Investment date-18/12/2020
        Cheating date-18/01/2021
        Email [protected]@gmail.com
        Transaction id-T2012181254385104451594
        +1 photos
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2021
        Razorpay Customer Care's response
        Hi Kishan,

        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4994055, along with your transaction and contact details so that we can have this addressed.

        Regards,
        Sreenivasa.
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          M
          Manikeshwar Shetkar
          Jan 26, 2021
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          Address: Bangalore
          Website: Razorpay

          Dear sir

          I have invested money in shared bk through razor pay,
          Pfa of screen shots,
          Razor pay with different different mail I'd they have sent transactions confirmation,
          Bridge tera technologies
          Ashenfallous technologies
          Manga kindom
          grey winode.
          Like this with many other mail they confimed transaction and I not able see mails in my inbox of there confirmation.
          Total 9, 50, 000/- I lost, I paid it all with credit card, not able to find transaction id they delted all, this shared bk company with many schemes they made us to invest,
          They run away sir pls help me.

          I am
          Manikeshwar Shetkar
          [protected]
          Shetkar.[protected]@gmail.com
          Bangalore
          +4 photos
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 03, 2021
          Razorpay Customer Care's response
          Hi Manikeshwar,

          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4994222, along with your transaction and contact details so that we can have this addressed.

          Regards,
          Sreenivasa
          Feb 07, 2021
          Updated by Manikeshwar Shetkar
          Ok sir Pfa of screenshot of transactions done by credit card, its around 10, 50, 000/-
          Note : few transactions are of same denominations.
          I paid ll this with credits card now I have to pay all these to bank, kindly help me sir to get my money back.
          Pls sir.

          My name
          Manikeshwar Shetkar
          Shetkar.[protected]@gmail.com
          [protected]
          Kindly refund money to my account I have sent you my cheque in attachment .
          Please sir help me.

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            S
            shahbaz2255
            from Mudigere, Karnataka
            Jan 26, 2021
            Resolved
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            Hello,
            I am a victim of sharedbk in that the company made an agreement between us that it gave some investment plans if we invest like that we will get some daily earnings i colhoosen the second plan accordingly to that plan "if you invest 3000 the company will give you daily a profit of rupees 160 and after 90days our investment will come back to us and it gave us a total profit of 14400 and i buoyed a total 5 investments means a total profit of 5investment is 72000 and i made the payment through a trusted gatway razorpay but it didn't gave me the profit and it cheated me and scammed with me and runaway with my money in that payment i have some payment screenshot. Please refund my money i am from a very poor family i trusted the razorpay and invested the money. Please refund my amount
            +2 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2021
            Razorpay Customer Care's response
            Hi shahbaz,

            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4994260, along with your transaction and contact details so that we can have this addressed.

            Regards,
            Sreenivasa.
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              S
              Shahbaz8976
              Jan 26, 2021
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              Shared bk fraud I paid money but didn't get service
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Jan 26, 2021
              Updated by Shahbaz8976
              Shared bk fraud

              Hi Shahbaz,

              We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993357] our team will get this checked and provide you with an update in the shortest time possible.

              Regards,
              Amith
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                L
                Lokesh.appi
                Jan 26, 2021
                Resolved
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                Resolved

                Website: www.ciciseo.com/h5

                I invested in sharedbk through razorpay but they cheated me please transfer the money
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                No nobody as contact me please resolve my problem
                Hi Lokesh,

                We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993338] our team will get this checked and provide you with an update in the shortest time possible.

                Regards,
                Amith
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                  S
                  Sanjay shilavantar
                  Jan 26, 2021
                  Resolved
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                  Hello there
                  I purchased shared bk plan and invested my money in that according to shared bk agreement.
                  From the date of rental bicycal investors will e provide rental services for the equipment purchased by shared bk. The less period is 180 days, daily profit is 1850 rupees and total profit is 333000 rupees. I invested 30000 as there plan And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted gateway razorpay. So please refund my amount in my account,
                  Please refund my money in my account as soon as possible

                  Name: Sanjay shilavantar

                  Investment date:11/01/2021

                  Cheating date: 25/01/2021

                  Email id: [protected]@gmail.com

                  Transaction id: pay_GO0z4iljeTPJZF
                  +2 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 03, 2021
                  Razorpay Customer Care's response
                  Hi Sanjay,

                  We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993624] our team will get this checked and provide you with an update in the shortest time possible.

                  Regards,
                  Amith
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                    M
                    Mayur Sagar
                    from Bengaluru, Karnataka
                    Jan 26, 2021
                    Resolved
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                    Resolved

                    Hello Sir, I purchased Shared bk(Sharing Economy) plan and invested my money in that according to Shared Bk agreement. "from the date of 29/01/2021 and 06/02/2021 rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period of 1 cycle is 90 days and I bought two cycles on different dates and the daily profit is 4500 rupees for each cycle that we buy but they didn't provide me services perfectly as it promised to me, But it cheated me the company and scammed and runaway with my money. I invested my money in Shared BK because it connected to trusted gateway Razorpay, so please refund my amount in my account,
                    Please refund my money in my account as soon as possible.

                    My Name : Mayur A Sagar
                    Cash Transfering A/c No:[protected]
                    IFSC CODE :ICIC0000601
                    Deposit Amount: 3000 + 3000 = 6000 total
                    Email Id: [protected]@gmail.com
                    Mobile Number: [protected]

                    Investment Date : 29/01/2021 and 06/02/2021
                    Cheating Date On :14/01/2021(25 th January 2021 Shared Bk (Sharing Economy) site was fully closed, you are the PayMaster until this service was closed.
                    Merchant Name : Razorpay Software PVT LTD
                    Merchant IP : 13.127.127.18

                    All my transaction slips and my account details attaching.we hope to find a solution as soon as possible.
                    +4 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 03, 2021
                    Razorpay Customer Care's response
                    Hi Mayur,

                    We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993615] our team will get this checked and provide you with an update in the shortest time possible.

                    Regards,
                    Amith
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                      K
                      Kirubakaran K
                      Jan 26, 2021
                      Resolved
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                      Resolved

                      Website: Wwww.ciciseo.com

                      Sharedbk - scam i inversted Rs.21, 300 in shared bk (share economy) bike sharing mall but site (www.ciciseos.com) is and what'sup account manager not responding.
                      They take all money and they gone plz refund and take action with them.
                      Transaction ids
                      [protected]
                      [protected]
                      [protected]
                      +3 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Hi,

                      We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993328] our team will get this checked and provide you with an update in the shortest time possible.

                      Regards,
                      Amith
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                        N
                        Navyaemandi
                        Jan 26, 2021
                        Resolved
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                        I have invested 3000 rupees in this bk by purchasing a equipment in bk.the less period is 90 days the daily profit is 160 and total is profit is 14, 400 rupees and didn't provide me any service perfectly as it promised to me .But it cheated me and scammed and runaway with my money .I invested .y money in shared bk because it connected to trusted gateway razor pay. So please refund my amount in my account.
                        Please refund my money as soon as possible
                        +1 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 03, 2021
                        Razorpay Customer Care's response
                        Hi Navyaemandi,

                        We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993602] our team will get this checked and provide you with an update in the shortest time possible.

                        Regards,
                        Amith
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                          Pavithra vinod
                          Jan 26, 2021
                          Resolved
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                          Resolved

                          I purchased shared bk plan and invested my money in that according to the shared bk agreement.
                          "From the date of rental bicylce investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees"
                          And provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money.i invested my money in shared Bk because it connect to trusted gateway of razor pay, so please refund my amount in my account as soon as possible. Total i invested money is 3900 rupees
                          Name=pavithra
                          Investment date=[protected],[protected] and[protected]
                          Cheated date=[protected]
                          Email id=[protected]@gmail.com
                          Transaction id=T2101161641115113569493
                          +4 photos
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 03, 2021
                          Razorpay Customer Care's response
                          Hi Pavithra,

                          We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4993586] our team will get this checked and provide you with an update in the shortest time possible.

                          Regards,
                          Amith
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                            K
                            Kabeer09
                            Jan 26, 2021
                            Resolved
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                            Resolved

                            Hi
                            I had purchased the plan and invested my money according to shared bk agreement
                            As they said they by buying the plan they will give us the rental money of 160 on investment of 3000 for 90 days and they also said they will give back our invested money back after the end of agreement
                            But they didn't provide the service which they promised to me instead they cheated on me
                            And closed there website and run away with my money
                            I invested my money in shared Bk because it is connected to the trusted gateway Razorpay so plz refund my amount to my account as soon as possible..
                            NAME : SHAIK KABEER
                            INVESTMENT DATE: 3-jan-2021
                            Cheating date : 25-jan-2021
                            Email ID : [protected]@gmail.com
                            Transaction ID :-T2101032159349220654496
                            CollectID:ICI0133b6a9c9a74c7cafcf34d88ad723d5,
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 03, 2021
                            Razorpay Customer Care's response
                            Hey Kabeer,

                            We understand your concern here and would like to help you out. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details, please do mention the ticket ID [4993318] so that we can assist you on priority.

                            Regards,
                            Amith
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                              S
                              Syed Qadir Mehdi
                              Jan 26, 2021
                              Resolved
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                              Resolved

                              Hello there

                              I purchased shared bk plan and invested my money in that according to shared bk agreement.
                              *from the date of rental bicycle investers will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees".
                              And didn't provide me services perfectly us it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so pls refund my money in my account ASAP

                              Name : syed qadir
                              Invested : 5th Jan-2021
                              Cheating date : 25th Jan-2021
                              Email Id: [protected]@gmail.com
                              Transaction Id : T2101050843023023606060
                              +4 photos
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 03, 2021
                              Razorpay Customer Care's response
                              Hi Syed,

                              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993222, along with your transaction and contact details so that we can have this addressed.

                              Regards,
                              Sreenivasa.
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                                N
                                Naveen Kunal M
                                Jan 26, 2021
                                Resolved
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                                Complaint

                                Hello

                                I Purchased sharedbk plan and invested my money in that according to SharedBK agreement.

                                "From that date of rental bicycle investors will be provider rental services for the equipment purchased by SharedBK. The less period is 90 Days, the daily profit is 1, 850 rupees and the total profit is 1, 66, 500 rupees"
                                And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in SharedBK because it connected to trusted gateway razorpay, so please refund my amount in my account, Please Refund My Money in my account as soon as possible.

                                Name : M Naveen
                                Investment Date : 11th Jan 2021
                                Cheating Date : 25th Jan 2021
                                Email ID : [protected]@gmail.com
                                Transaction ID : pay_GNsIohFoppzg7z
                                +1 photos
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 03, 2021
                                Razorpay Customer Care's response
                                Hi Naveen,

                                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:​4993178, along with your transaction and contact details so that we can have this addressed.

                                Regards,
                                Sreenivasa.
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                                  P
                                  Pollepally
                                  from Hyderabad, Telangana
                                  Jan 26, 2021
                                  Resolved
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                                  Resolved

                                  I purchased shared bk plan and invested my money according to shared bk agreement
                                  From date rental bicycle investors will be provide rental services for the equipment purchased by the shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees
                                  And didn't provide me services perfectly as it's promised to me, but it cheated me and scammed and runaway with my money, I Invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account

                                  Please refund my money in my account as soon as possible

                                  Name- p srinath
                                  Investment date--
                                  +1 photos
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 03, 2021
                                  Razorpay Customer Care's response
                                  Hi Pollepally,

                                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993132, along with your transaction and contact details so that we can have this addressed.

                                  Regards,
                                  Sreenivasa.
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                                    Y
                                    Yåsh kumar
                                    Jan 26, 2021
                                    Resolved
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                                    Resolved

                                    Hello There
                                    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                    “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                    and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                    Please refund my money in my account as soon as possible.
                                    Name Yash Kumar
                                    Investment Date 10 Jan. 2021
                                    Cheating Date 25 jan 2021
                                    Email iD [protected]@gmail.com
                                    Google Transaction ID : CICAgKCzstXIPA
                                    UPI Transaction ID :[protected]
                                    +1 photos
                                    Aug 15, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 03, 2021
                                    Razorpay Customer Care's response
                                    Hi Yash,

                                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4993000, along with your transaction and contact details so that we can have this addressed.

                                    Regards,
                                    Sreenivasa.
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