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Razorpay Complaints & Reviews

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Updated: Sep 9, 2026
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Razorpay reviews & complaints page 97

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M
Mohammed Aiman
Jan 26, 2021
Resolved
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Hello there,
I purchased shared bk plan and invested money in that according to that shared bk agreement. From the date of rental bicycle investor will be provided rental services for the equipment purchased by shared bk.the less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees".and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money i invested my money in shared bk because it trusted gateway razorpay, so please refund my amount in my account,
Please refund my amount in my account as soon as possible.
Name:- MOHAMMED AIMAN
Investment date:[protected]
Cheating date:[protected]
Email id:- [protected]@gmail.com
Transaction id:- MIN/TECHDIG
FIN/[protected]/386676/
Aug 9, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2021
Razorpay Customer Care's response
Hi Mohammed,

We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989571, along with your transaction and contact details so that we can have this addressed.

Regards,
Sreenivasa.
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    L
    Lavanya cy
    Jan 26, 2021
    Resolved
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    Resolved

    Website: www.ciciseo.com/down

    I purchased share bk plan & invest money in that according to share bk app agreement, from the date of rental bicycle investors will be provide rental service for the equipment purchased by share bk the less period is 90 days the daily profit is 850 ₹s total profit is 76500 ₹. And didn't provide me service perfectly as its promised to me but it cheated me & slammed and run away with my money, i invested my money in share bk because it connected to trusted gate way razor pay so please refound my amount in my account

    Name=. Lavanya cy
    Invested date=. 5 jan 2021
    Cheating date - 25 jan 2021
    Email id- [protected]@gmail.com
    Transation id=T2101051654562227275698
    Aug 14, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 02, 2021
    Razorpay Customer Care's response
    Hi Lavanya,

    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989614, along with your transaction and contact details so that we can have this addressed.

    Regards,
    Sreenivasa.
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      H
      Harish S Sannaiah
      from Bengaluru, Karnataka
      Jan 26, 2021
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      Address: Mysore Karnataka India

      I purchased shared bk plan and invested money in that according to shared bk agreement.
      "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
      The Less period is 90 days, I am inviting Rs. 3000* 2 and Rs. 15000, the daily profit is 160 rs and 850 rs. And total profit is 14400 and 76500 rupees".
      And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
      Please refund my money in My account as soon as possible.
      Name :- HARISHA. S
      Canara Bank, Nazarband Branch, Mysore
      A/c No :[protected]
      IFSC : CNRB0000565
      Investment date : 09/12/2020, 17/12/2020 & 17/01/2021
      Cheating Date : 25/01/2021
      TOTAL AMOUNT RS. 21, 000-00
      email :- harisha.[protected]@gmail.com
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 02, 2021
      Razorpay Customer Care's response
      Hi Harish,

      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989664, along with your transaction and contact details so that we can have this addressed.

      Regards,
      Sreenivasa
      Feb 04, 2021
      Updated by Harish S Sannaiah
      Name. HARISHA. S
      Bank : CANARA BANK, NAZARBAD BRANCH, MYSORE
      A/C NO:[protected]
      IFSC CODE : CNRB0000565
      Investment Date : 09/12/2020 AND 16/12/2020
      Cheating Date : 25/01/2021
      Email iD : harisha.[protected]@gmail.com
      Transaction Id : Manga Ki-RAZORPAY-GAnkSL00AmdlSu-CL &
      Manga Ki-RAZORPAY-GDl9BDFTJf8p1P-CL

      Still not resolved my complaint, please take action to my above complaint
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        H
        Hitesh2000
        Jan 26, 2021
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        Hello there,
        I purchased shared bk plan and invested money in that according to shared bk agreement.
        "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
        The Less period is 90 days, the daily profit is 160 rs and . And total profit is 14400 and rupees".
        And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
        Please refund my money in My account as soon as possible.
        Name :- Kotadiya ashish
        Investment date:- 09-1-21 and[protected]
        Cheating date:[protected]
        email :- [protected]@gmail.comgmail.com
        Transaction I'd :-T2101162140147886738828
        T2101162130023214494102
        T2101131159566676705689
        T2101092124335144372108
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2021
        Razorpay Customer Care's response
        Hi Hitesh,

        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989713, along with your transaction and contact details so that we can have this addressed.

        Regards,
        Sreenivasa.
        Mar 05, 2021
        Updated by Hitesh2000
        One of the biggest chor company is razorpay. As attached ABV file there is have only typically replies you have done successfully payment to merchant. We already know that. But merchant was fraude and how can they work with Fraud company.
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          P
          Prasad A M
          Jan 26, 2021
          Resolved
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          Resolved

          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
          “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 83300 rupees and the total profit is 5070 Rupees".
          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
          Please refund my money in my account as soon as possible.
          Name. Prasad A M
          Investment Date:- 17/12/2020
          Cheating Date :-26/1/2021
          Email iD:- [protected]@gmail.com
          Transaction Id:-
          T2101032322590194305059
          T2012191216264063096630
          T2012191206002359458412
          T2012172036164666112621
          [protected]
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Jan 26, 2021
          Updated by Prasad A M
          Investment is 83300, profit is 5070, I lost all money 😓
          Verified Support
          Feb 02, 2021
          Razorpay Customer Care's response
          Hi Prasad,

          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989150, along with your transaction and contact details so that we can have this addressed.

          Regards,
          Sreenivasa.
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            N
            Naveen Kumar Hiremath
            Jan 26, 2021
            Resolved
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            Resolved

            Address: Banglore : delhi
            Website: www.ciciseo.com/down

            All my Friends who paid payment for this shared bk app got earnings back to their account .. from[protected] I have invested through razorpay
            transaction Id is :- T2101111905068097210360
            & Collect ID is :-
            ICI6b8d13c442e64ff2947b10490b0876ad
            So kindly help me for my Return amount of 3000/- rupees please take this request as I gave clearance about my paid amount
            Aug 7, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Jan 26, 2021
            Updated by Naveen Kumar Hiremath
            +[protected] : +[protected] this guys gave this G8NP5AX7FR ID to join their shared bk economy app to earn money and they said to transfer amount through razorpay of 3000/- I did and now they are not responding me to anything

            Verified Support
            Feb 02, 2021
            Razorpay Customer Care's response
            Hi Naveen,

            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989183, along with your transaction and contact details so that we can have this addressed.

            Regards,
            Sreenivasa.
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              H
              Hajar beevi
              from Chennai, Tamil Nadu
              Jan 26, 2021
              Resolved
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              Address: No 2/7 bakthavachalam street purasaiwakam chennai 07

              I paid rs 3000 to razor pay and purchased from shared bk according to theor agreement.
              It promised to pay 160 rs per day till 90 days but i did not receive one penny from what i paid and they took my loney and ran away with it so please i ask you to give back my money as soon as possible
              Name: hajar beevi. S
              Investment date: 10 january 2021
              Chaeting date: 25 january 2021
              Transaction id:[protected]
              Email id : [protected]@gmail
              Aug 14, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 01, 2021
              Razorpay Customer Care's response
              Hey Hajar,

              At the outset we hear you and this is very sensitive to us. We have raised a dispute against the transaction and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket id:4985383. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

              Regards, Sreenivasa.
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                A
                anandnaidu anand
                from Bengaluru, Karnataka
                Jan 26, 2021
                Resolved
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                Resolved

                Hello There
                I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14, 400 Rupees".
                and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                Please refund my money in my account as soon as possible.
                Name. …anand kumar m.k………………..
                Investment Date ……12/1/21………..
                Cheating Date 25/1/21
                Email iD [protected]@gmail.comT2101121756570916344046
                Transaction Id
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Feb 01, 2021
                Razorpay Customer Care's response
                Hey Anand,

                At the outset, we hear you and this is very sensitive to us. We have raised a dispute against the transaction and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket id:4985215. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

                Regards, Sreenivasa.
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                  S
                  Star rab Studios
                  Jan 26, 2021
                  Resolved
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                  Resolved

                  Address: delhi

                  Hello There
                  I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                  “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                  and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK for three plans because it connected to trusted gateway razor pay, so please refund my amount in my account,
                  Please refund my money in my account as soon as possible.
                  Name nithin c
                  Investment Date = 29 december 2020, and 11 january 2021 and 11 january 2021
                  Cheating Date 20 february 2021
                  Email iD= [protected]@gmail.com
                  Transaction Id= 1. T2101111247425003103286
                  2. T201229153721070451759
                  3. T210111131216119704498
                  Aug 25, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Jan 27, 2021
                  Updated by Star rab Studios
                  Is there any update
                  Verified Support
                  Feb 01, 2021
                  Razorpay Customer Care's response
                  Hey Nithin,

                  At the outset, we hear you and this is very sensitive to us. We have raised a dispute against the transactions and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket id:4983410. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

                  Regards, Sreenivasa.
                  Hey Nithin,

                  At the outset, we hear you and this is very sensitive to us. We have raised a dispute against the transactions and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket id:4983410. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

                  Regards, Sreenivasa.
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                    M
                    Mudaseer.n
                    Jan 26, 2021
                    Resolved
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                    Resolved

                    I purchased shared bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equivalents purchased by shared BK. The less period is 90 days. One is The daily profit is 850 rupees and the total profit is 76500 rupees and second one is daily profit of 160 rupees and the total profit is 14400 rupees.
                    And didn't provide me services perfectly as it promised to me. But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway company razor pay. So please refund my amount in my account
                    Please refund my money in my account as soon as possible. It is very important to me.
                    NAME: MUDASEER N
                    INVESTMENT DATE : 11 Jan 2021 and 05 jan 2021
                    CHEATING DATE : 17 jan 2021
                    Email ID : n.[protected]@gmail.com
                    TRANSACTION ID : T2101111927008934695392 and another one is T2101052154401093881982
                    Aug 22, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 02, 2021
                    Razorpay Customer Care's response
                    Hi Mudaseer,

                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989212, along with your transaction and contact details so that we can have this addressed.

                    Regards,
                    Sreenivasa.
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                      C
                      Chandra N Ramu
                      Jan 26, 2021
                      Resolved
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                      I have invested my amount in sharedbk sa per the agreement. I puchase the vehicle for 3000 rs.As per the agreement they provide the rent for our vehicle up to 90 days. Per day rent will be 160rs as per the sharedbk.they din't provide my money, sharedbk has break his promisses.they runaway with my money.I invested my money because it connected with trusted gateway razorpay. Please refund my amount to my account.
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 02, 2021
                      Razorpay Customer Care's response
                      Hi Chandra,

                      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4989239, along with your transaction and contact details so that we can have this addressed.

                      Regards,
                      Sreenivasa.
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                        V
                        VidyaNaik
                        Jan 26, 2021
                        Resolved
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                        Resolved

                        Dear Sir/Madam,

                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement. From the date of rental, the bicycle investors will be provided the rental services for the equipment purchased from the shared BK. The lease period is 90 days, and the daily profit will be given as per the investment made, however, they didn't provide me the services perfectly as it promised to me, but they cheated me and scammed and run away with my money.

                        I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account.

                        Please refund my money in my account as soon as possible.
                        Name. Vidya B S
                        Investment Date. 11th Jan 2021
                        Cheating Date. 25th Jan 2021
                        Email ID. vidyanaik.[protected]@gmail.com

                        Transaction details.
                        11/01/2021: CICAgKCz0dKVEw
                        11/01/2021: GO1qYD6agojAdQ-RAZPRAZORPAYSOFTWARE

                        Yours Sincerely
                        Vidya B S
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 02, 2021
                        Razorpay Customer Care's response
                        Hi Vidya,

                        We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4989411], our team will get this checked and provide you with an update in the shortest time possible.

                        Regards,
                        Amith
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                          B
                          Bharathmj111
                          Jan 26, 2021
                          Resolved
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                          Resolved

                          Hi Team,

                          I purchased shared bk plan and invested my money in that according to Shared BK agreement.

                          From the date of rental bicycle investors will be provided rental service for the equipment purchased by shared bk. The lease period is 90 days the daily profit is 160 rupees and 850 rupees and total profit is 14400 and 76500 rupees respectively.
                          And they didn't provide the service perfectly as it promised to me instead cheated me and scammed and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account.

                          Please refund amount in my account ASAP.

                          Name: Bharath Kumar J and Mala (My mother)
                          Investment date: 16 December 2020 and 4 Jan 2021.
                          Cheating Date: 22 Jan 2021
                          Email ID: bharath.[protected]@gmail.com
                          Transaction ID: T2012161201049667124830 (invested 3000 rupees),
                          BIL/ONL/[protected]/Razorpay P/GL8 5C72KNNSGZW
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 02, 2021
                          Razorpay Customer Care's response
                          Hi Bharath,

                          We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4989392], our team will get this checked and provide you with an update in the shortest time possible.

                          Regards,
                          Amith
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                            M
                            Md gouse khan
                            Jan 26, 2021
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                            SharedBK fraud us by taking your company name because of your company name we invested money because your company razorpay is there so sir please return of our money as soon as possible
                            Razorpay customer support has been notified about the posted complaint.
                            Hi Gouse,

                            We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4956354] our team will get this checked and provide you with an update in the shortest time possible.

                            Regards,
                            Amith
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                              M
                              MITHILASH CHOUBEY
                              Jan 26, 2021
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                              I have placed order of power bank on 09/11/2020 vide your Order ID no Fz7cFnDsvLZk. payment was made to radiant international Kolkata but items has not delivered till date. please inform contact number of the seller for refund of my payment
                              Razorpay customer support has been notified about the posted complaint.
                              Hey Mithilash,

                              Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4989214 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update shortly over the same email thread. Your patience is greatly appreciated.

                              Regards,
                              Amith
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                                N
                                nchn
                                Jan 26, 2021
                                Resolved
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                                Resolved

                                I purchased SharedBk plans and invested my money in it. According to SharedBk agreement, investors was to be provided rental fees for the purchased by SharedBk. The lease period was 90 days, however the company terminated it's website its website on 25th January 2021 and I was unable to avail services. It cheated all its investors. A total of Rs. 21, 000 was made in separate transaction(Screenshots attached) in two separate accounts via razorpay gateway. Those payments were made because razorpay is a trusted gateway. So please refund my money as soon as possible.
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Jan 26, 2021
                                Updated by nchn
                                Xyz

                                Verified Support
                                Feb 02, 2021
                                Razorpay Customer Care's response
                                Hi,

                                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4988561, along with your transaction and contact details so that we can have this addressed.

                                Regards,
                                Sreenivasa.
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                                  S
                                  Sheshu88
                                  Jan 26, 2021
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                                  Send me amount
                                  Razorpay customer support has been notified about the posted complaint.
                                  Hi,

                                  We are here to help you out. In order to do so, kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [4956645] for us to assist you with utmost priority.

                                  Regards,
                                  Anas
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                                    A
                                    Aishusmiley
                                    Jan 26, 2021
                                    Resolved
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                                    Resolved

                                    Hello There,

                                    I purchased shared bk plan and invested my money
                                    in that according to Shared Bk agreement.
                                    "from the date of rental bicycle investors will be
                                    provide rental services for the equipment purchased
                                    by shared BK. The less period is 90 days, the daily
                                    profit is 160 rupees and the total profit is 14400
                                    Rupees".
                                    and didn't provide me services perfectly as it
                                    promised to me, But it cheated me and scammed
                                    and runaway with my money. I invested my money in
                                    shared BK because it connected to trusted gateway
                                    razor pay, so please refund my amount in my
                                    account,
                                    Please refund my money in my account as soon as
                                    possible.
                                    Name - Aishwarya Gantasala
                                    Investment Date - 01/01/2021
                                    Cheating Date - 25/01/2021
                                    Email ID - [protected]@gmail.com
                                    Transaction ID - T2101011728245646963020

                                    Thanks and regards,
                                    Aishwarya Gantasala
                                    [protected]
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 02, 2021
                                    Razorpay Customer Care's response
                                    Hi Aishwarya,

                                    We are really sorry about the letdown. We have raised a ticket on your behalf with the ID: 4987524. Please expect an update regarding the same over an email as soon as possible.

                                    Regards,
                                    Sreenivasa.
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                                      MukeshVarma12
                                      Jan 26, 2021
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                                      Purchased sharedBK plan and invested my money in that according to sharedBK agreement.
                                      "From the date of rental bicycle investors will be provide rental services for the equipment purchased by SharedBK. The lease period is 90 days, the daily profit is 160 rupees, and the total profit is 3000 rupees.
                                      And didn't provide me services as promised to me, and it cheated me and runaway with my money, I invested my money in SharedBK because it connected to trusted gateway Razorpay, so refund my amount in my account, please refund my amount in my account as soon as possible.
                                      Name :Mukesh varma
                                      Investment date : 12/01/2021
                                      Cheating date : 25/01/2021
                                      Email id: [protected]@gmail.com
                                      Reference no.[protected]
                                      Razorpay customer support has been notified about the posted complaint.
                                      Hi Mukesh,

                                      We are extremely sorry for the trouble you are facing. Kindly allow us to investigate on this. in order to do so, raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact information. Also, mention the ticket ID: [4956677] so that our concerned team can get this checked and provide you with and update in the shortest time possible.

                                      Regards,
                                      Anas
                                      MukeshVarma12's [Complaint's author] reply, Jan 26, 2021
                                      I invest 3000 but no. Profit and sharedbk are closed
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                                        Swetha K V
                                        Jan 26, 2021
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                                        I Swetha had invested 15000 on SharedBk through my HDFC Debit card. They had made agreement of 3 months to pay Rs.180 everyday. But not giving any payment. Also amount transferred to my SBI account [protected] is still in pending status. Please help me in getting my invested amount back to my account.
                                        Razorpay customer support has been notified about the posted complaint.
                                        Jan 26, 2021
                                        Updated by Swetha K V
                                        My E-mail I'D
                                        shwetha.[protected]@gmail.com Please help me in refunding my amount back.
                                        Jan 26, 2021
                                        Updated by Swetha K V
                                        My transaction detail screenshot has been attached. Plz help in getting my invested amount back.

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