Razorpay — complain about transaction of spicejet flight

 
1 Review
Bengalore, India
 8396097539 on Jun 11, 2019
On 3/6/019, I tried to do a transaction of booking of Spicejet flight of worth 5191 Rs by the use of razor pay payment online. The amount was deducted from my account but no ticket was booked and my money wasn't refunded to my account uptil now. I tried to call razor pay customer care but all in vain. Name vivek, state MP, transaction ID[protected].plz refund my amount to my account as soon as otherwise I had to follow any other lawful procedure.

complain about transaction of spicejet flight

Complaint Status


[Jun 16, 2019] Razorpay customer support has been notified about the posted complaint.
Verified Support
Razorpay Customer Care's response, Jun 18, 2019
Hey,

We see that this has already been escalated with the merchant and we are awaiting a revert from them on the same. Please follow the mail thread with reference number 570517 for further updates regarding this.

Thanks & Regards,
Team Razorpay
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    Razorpay - complain about transaction of spicejet flight