[Resolved] Razorpay — fraud transactions done on my credit card | |
I want to report a fraud, which happened with me on friday afternoon on 10/01/2020. I received a call from a number +91 [protected]. And after that four transactions were done on my credit card to razorpay sotw which were of Rs. 19, 853.69 Rs. 19, 853.69 Rs. 17, 604.18 Rs. 19, 853.69 These transactions are not made by me. I have complained about this fraud transactions in my icici bank. I have also lodged a fir in police station Against this person with above phone number. This is an unauthorized transaction. After investigation done by cyber crime police, they found out that the above amount was transferred to cashbeans loan application via razorpay. These four months of delay happened because cyber crime police investigation took time to find out the source of fraud. This amount has been transferred to someones account and the documents they showed are loan approval by cashbeans. I want my money back. Kindly revert back as early as possible. Thanking you. Was this information helpful? | |
May 14, 2020 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 13, 2020 Razorpay Customer Care's response Hi Mayur, Thank you for reaching out to us. We have updated the status of your query on the email with the ticket ref: 2036193. Feel free to write back to us on the same email thread for further queries, we will be glad to help you out:) Thanks & Regards Team Razorpay | |
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