[Resolved] Razorpay — getting unwanted otp messages on my mobile

[Resolved] Razorpay — getting unwanted otp messages on my mobile

S SwapnilKharate from Kolkata, West Bengal

Hi, This is swapnil kharate, since last few days i am getting unwanted otp messages, i have not done any transaction from razorpay, then why i am getting messages for otp from razorpay. I am very curious to know why is this happening if i am not getting from your side, i will have to raise a police complaint against razorpay. I am not happy at all with your service. You can email me on [protected]@gmail.com Was this information helpful? No (0) Yes (1)
Jan 11, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Dec 05, 2018 Razorpay Customer Care's response Hi Swapnil, Thank you for your time on call. As conveyed, this was a test transaction attempt. Kindly ignore the OTPs that you have received. Also, we request you not to share OTPs to anyone. Thanks and Regards, Team Razorpay
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Comments

Harish Babu Reddy

Hi sir plz refund my money contact number [protected] and I will pay also my EMI

Razorpay Customer Care's response, Dec 25, 2018

Verified Support

Hi,

We have updated you with the status of your request on the ticket with reference number: 311039. Feel free to write back to us on the same email thread for further queries. Glad to assist.

Thanks and Regards,
Team Razorpay