Razorpay — I have paid 10015.34 through razorpay to eborder company but I didn't get my services

I am zakir ahmad najar from jammu and Kashmir. I was using EBorder application from December 28 2020, i paid an amount of 1 lakh and 36 thousand from time to time because it was giving double after 15 days. But on the date 25 it stops giving withdraw, I lost huge amount of money. I paid through razorpay because it was trusted payment gateway, now I want my money back by refunding my all money

Name:- Zakir Ahmad Najar
Contant No.:- [protected]
Upi account:[protected]@paytm
UPI Reference number :[protected]
Amount debited on :- 10 jan 2021 ; 08:11 PM
Amount linked with bank account number :- [protected]
ifsc code:- PYTM0123456
Amount debited from account:- 10015.34
Bank Name :- Paytm payment Bank
Email id :- [protected]@gmail.com
Please refund the money as soon as possible .Thanks & Regards