[Resolved]  Razorpay — I paid money through Razorpay but didn't get the service

Hello, I purchased Shared Bk plan and invested 3000 rs in that according to Shared Bk agreement.From the date of rental bicycle investor will provide the rental service from the equipment purchased by the Shared Bk. The less period is 90 days, the daily profit is 160rs .and didn't provide me the service as s it promised to me, but it cheated me scammed and run away with my money. I trusted that company because it connected to the trusted payment gateway Razorpay, so please refund my amount to my account as soon as possible.
Name :Akash Mahapatro
Investment date : 10 January 2021
Cheating date :25 January 2021
Email id: [protected]@gmail.com
Transaction I'd :T2101101356422045201779
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Aug 13, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2021
Razorpay Customer Care's response
Hi Akash,

We are sorry for the trouble you are facing. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4990412] our team will get this checked and provide you with an update in the shortest time possible.

Regards,
Amith
Complaint comments 

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I purchased shared bk plan and invested money in that according to shared bk agreement.
"From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
I am talking property amount of rs 3000 +3000+15000 = 21000, The Less period is 90 days, the daily profit is 160 rs and 850 rs. And total profit is 14400 and 76500 rupees".
And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
Please refund my money in My account as soon as possible.
Name :- HARISHA . S
Canara Bank, Nazarband Branch Mysore,
A/c No:[protected]
IFSC : CNRB0000565
Investment date: 09/12/2020, 17/12/2020 & 21/01/2021
Cheating date: 25/01/2021
email :- harisha.[protected]@gmail.com
Transaction I'd :- forgot

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