[Resolved] Razorpay — irctc payment failed I need refund of 395.49

vengat35

from Chennai, Tamil Nadu

Address:	600117
Website:	razorpay.com

Razorpay take my money and did't pay to irctc so irctc shows payment pending from bank end. bank name shows as razorpay

irctc reservation id - [protected]
union bank of india
trns id - UPIAR/U3/Refld/HD F3326BE2238124E1B9700481EDE656D64
date 19/11/2018 time 08.09

train no 12624/chennai mail
from aluva to chennai central
booking date 11/01/2019

+2 photos

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Dec 26, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

Razorpay Customer Care's response Hi,

We see that a refund: rfnd_BPZtU7wWMIhsqK was successfully processed on: 24th Nov, 2018. It would take, 5-7 working days for the amount to get credited. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thanks and Regards,
Team Razorpay

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Comments

Shalin Wilson

from Patrasaer, West Bengal

Dear SBI UPI User, your account is debited INR 185.49 on Date[protected]:44:30 PM by UPI Ref No[protected].Download YONO @ www.yonosbi.com

Money sent to razorpay
Didn't received at irctc

Razorpay Customer Care's response, Nov 29, 2018

Verified Support

Hi Shalin,

We have updated you with the status of your transaction on ticket with reference number: 298102. Feel free to write to us on the same thread for any further queries.

Thanks and Regards,
Team Razorpay