[Resolved] Razorpay — irctc refund does not reach to bank account

JN Dev

from Ahmedabad, Gujarat

Address:

Bhopal, Madhya Pradesh, 462022

TRANSECTION ID -[protected]

Bank Reference ld: rfnd_APxtDKbaNtugui

Irctc user id JNDEV365

I tried to book a tatkal ticket from irctc app via razorpay gateway on 20 june 2018 but the transaction dropped and 2260 rs debited from my account .

Irctc says they already refund the money to bank account.
FOR FURTHER CONTACT:
MAIL- [protected]@GMAIL.COM
MO. [protected]

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Aug 14, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

Razorpay Customer Care's response Hi,

We have updated you regarding this transaction over the mail with reference number: 217772.
Kindly check and revert if you have further queries and we will assist you.

Thanks and regards,
Team Razorpay

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Comments

Narendra Mhalsekar

from Gurgaon, Haryana

I tried to book a ticket on[protected] on IRCTC app. Paid through UPI through Razor pay upi transaction id :[protected]. The money has been deducted from my side but irctc shows pending and yet to receive the money. Kindly resolve the issue.

Razorpay Customer Care's response, Jul 12, 2018

Verified Support

Hi !

We checked the UPI ref no: 818519252376 and see that the refund for this transaction has been successfully processed on 9th July 2018. Please feel free to write back to us for any further details.

Thanks and regards,
Team Razorpay