[Resolved]  Razorpay — irctc refund not credited

Address:560066
Website:irctc

I have ticket today morning and cancel due to tqwl. I got a mail stating refund shortly but till now no status. Please provide me the cureent status. Please find the details below:
Google transaction id: ci*wmw
Upi transaction id: 8*3.
The payememt was initiated through google tez and gateway used was razorpay in irctc connect app. Please do the needful
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Apr 25, 2018
Complaint marked as Resolved 
automatically refund came no action from my side
Razorpay customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Razorpay Customer Care's response
Hey Mebin,

We are unable to locate any transaction at our end with this transaction ID. Kindly drop us a mail to [protected]@razorpay.com with the screenshot of the transaction ID and the UPI reference, we will have this looked into and update you on the mail thread.

Thanks and Regards,
Team Razorpay
Complaint comments 

Comments

Sir
I booked a ticket from irctc and payment through bhim app by rozarpay but ticket not booked and money debated from my account and credit to raozerpay transaction id[protected]
So please refund the money to my account
Name. Priyank Rajpoot
A/c [protected]
Ifsc code ALLA0210077

Razorpay Customer Care's response, Apr 30, 2018
Verified Support
Hi Rinkoo,

We checked the transaction and see that a refund was processed on 26th April 2018. For further details on the same drop us a mail on support@razorpay.com we will be happy to assist you.

Thanks and Regards,
Team Razorpay

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