[Resolved] Razorpay — irctc ticket booking amount refund | |||||
I have tried to book a tkt from my irctc id on 16/04/2018 through irctc app' with the option of 'razor payment gateway'. Due to net work failure the ticket was not booked but the amount is debited from my account. Transaction id raz/[protected] /sb498800. I was hoping the Amount would automatically credited back to my account, but it is not happen till date. Paramasivam Was this information helpful? | |||||
Jun 22, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 22, 2018 Razorpay Customer Care's response Hi Parmasivam.We have sent an update to you over mail with ticket reference 197458. Please check the mail and revert to us on mail with the details of your transaction and we will update you with the details. Thanks and Regards, Team Razorpay | |||||
 2 Comments | |||||
Comments
I have used my upi id : [protected]@upi for payment with transaction id :[protected] balance of 1428.92 has been deducted from my account and not payed to the product i used to pay on site banggood order number 49451134
please check why payment not completed
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please check why payment not completed
Razorpay Customer Care's response, May 24, 2018
Verified Support
Hi Shubhamrana,
We have received your mail and have updated to you for the successful transaction with UPI ref: 814211321885 over the mail with ref: 198155. Kindly check the mail for further updates from the merchant and do feel free to write to us on the same mail thread for further queries.
Regards,
Team Razorpay
We have received your mail and have updated to you for the successful transaction with UPI ref: 814211321885 over the mail with ref: 198155. Kindly check the mail for further updates from the merchant and do feel free to write to us on the same mail thread for further queries.
Regards,
Team Razorpay
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As per my bank transaction description - VIN/RAZ*Razzorpa/[protected] dated 16.04.2018/ Transaction ID SB498800, Amount Rs.2520/-/Bank :ICICI Ltd.
Paramasivam
We have sent an update to you over mail with ticket reference 197458. Please check the mail and revert to us on the same mail thread with the details of your transaction and we will provide you with the update.
Thanks and Regards,
Team Razorpay