[Resolved] Razorpay — irctc ticket has not booked but money deducted from my bank.

Bhanu Prakash17

from Rajahmundry, Andhra Pradesh

Address:	Anantapur, Andhra Pradesh, 515001
Website:	Razorpay

Sir,
I have booked irctc ticket from pune jn to cuddapah(hx) on 16 th and I have used razor pay gateway.ihave paid money through phone pe app.
I have complained them about issue and they said that transaction is successful to razarpay and problem is from razor pay.
In the past also i have the same issue with this razor pay gateway.
So ikindly request u to refund my money of 440 rupees.

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Nov 20, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Razorpay Customer Care's response Hi Bhanu!

We checked the payment id: pay_BABsKXBAgGenbK and see that this is an unsuccessful transaction. If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the refund credit in 10 working days. Feel free to have the same checked on our website - https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay