[Resolved] Razorpay — irctc ticket not booked, but money was deducted
While booking tickets through irctc, chose option of googlepay for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked.
When tried contacting customer service of razorpay there was no response.
If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway.
Complaint marked as Resolved Jun 2, 2019
[May 01, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response May 02, 2019 Hi Tanushree!
Kindly share the transaction details such as, IRCTC transaction ID and the UPI reference number at https://razorpay.com/support/#request. We will have this checked and assist you with the same.
Thanks and regards,
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