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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 147

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K
Kundanm22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted not received at zomato

Address:Sector 43 dlf phase 4 gurgaon, Gurgaon, Haryana, 122002

Dear team,
My payment is deducted and successfully received at razorpay but zomato didn't received payment. Due to that zomato didn't unblocked my i'd. I am working in zomato as a zomato partner. Due to this payment issues, i have not worked from last 3 days and even not earned money. I would have earned at least 5000/- rs. As it was my peak earning period (Friday, saturday, sunday). It's my humble request, kindly resolve my issues...
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S
Satya Vyas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made by razorpay gateway but order didn't receive

Address:Jaipur, Rajasthan, 302020

I tried to approach razorpay via email or on telephonic way but didn't reach here I have a serious concern about the payment gate way of your clients,
I have ordered a shipment on a website named bytlooks which payment gate way was razorpay, order was shipped on 10 January but payment made but order still not received.
Tried to track order on razor pay so many times but no detail is available...
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F
Finny Joseph
from Kuzhithurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction

I booked a ticket in IRCTC using Razor pay payment gateway, but the money was deducted from my IOB account but the IRCTC failed to book the ticket stating there is no response from Bank and the bank name is quoted as razor pay in the IRCTC message . Kindly look into the matter and take necessary steps for refund . I have attached the screenshot of the transaction....
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H
Hari S haran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket booking money debited from bank but payment pending from bank side

Hello sir/mam,
I've booked two tickets via irctc app in tatkal quota. When during payment via google pay, the upi id was entered and the amount was debited from the bank successfully. But in the irctc app, the transaction gets canceled and showing status as "pending from bank end" even after debited from the bank.
This type of failing transactions is happening in a third consecutive manner.
Please initiate the refund...
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H
hiten99
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount of rs.1436/- not refunded till date - transaction date 5/2/2019

Address:380008

On 5/2/2019 transaction for icici lombard vehicle insurance was made through phone-pe application, transaction on phone-pe was successful but failed on razorpay end. Icici have denied payment through writing email. Bank has alos been contacted, no refund process has been initiated by razorpay and till date razorpay have not refunded the money and also not replying now....
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R
ravikesh pandey
from Delhi, Delhi
Sep 10, 2021
This thread was updated on Sep 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from google pay but tickets not booked from irctc

Address:110096

I tried to book tickets via irctc on 7 may 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id:[protected]
To: irctcc (Razorpay. Irctc@hdfcbank
From: ravikesh pandey (Hdfc bank)
Google transaction id:cicagkdy1_mbeq...
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R
Rdrj
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed amount deducted

IRCTC app payment via Razor pay,
upi-[protected]-razorpay.irctc@hdfcbank-collect-[protected]-irctc train ticketing mobile
Chq/Ref.no. [protected]
Dt. 31/03/19
Amount Deducted on 31st March still hasn't been credited back, IRCTC has been approached and they say it's an issue with payment gateway ie razor pay, Request urgent review and refund...
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S
Sk latif
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but payment not done

Hai.. I am sk latif from kolkata
. I purchase some medicine from medlife.. Then i pay money through Rozar pay payment gateway. And my money also deduct from account.. And message also come.. But again it is showing pay now in medlife app. My amount is 755. On 31st march.2019. Pls do the needful action to get back my money. My payment id is pay_CDxjbPWPjFE2lz. And Purchase date 31 st march.. Thanks...
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R
rajkumar meena dikoliya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

800 rs deducted from my account pls refund

Address:17 d mittal chock pul pahlad pur, New Delhi, Delhi, 110044

I was buying assistant loco pilot's cyclology test series from the smart online examination and i was deducted from the debit card and my account was disconnected and i got a test series, i talked to them, then the rozerpay will pay the same please pay us my 800 rupees please, please pay my payment to my [protected]@gmail.com. I'm pay this payment 1-4-19 at 10pm...
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Gaurav123jadhav
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund

My upcycle transaction no [protected] and transaction amount 4660. Amount dedicated but transaction faild. Transaction date 24/03/2019. Last 8 days almost over but my amount is not credited in my account. So please my refunded amount proses fast to creditet in account. I need to mony and i help now. My problem shortlist fast and fast. My amount creditet in account fast....
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N
Nardu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment transaction i'd of rs 8564/- during booking of spicejet flight on 2apr 2019

Address:Jaipur, Rajasthan

I have booked a flight ticket from spicejet website on 02 apr 2019 at about 0640h. An amt of rs 8564/- has been deducted via your website but transaction i'd not rec'd and confirmation not yet recd from spicejet auth. I asked spicejet auth for confirmation but they said no payment made or no tickets booked by them. Please provide transportation details to mob no [protected] or [protected]...
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S
S chatter
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done

I have recharged my friends jio number on 01.04.2019 with rs399. With ubi debit card but recharge was not done the amount was deducted from my account the site is showing with all jio plans offers etc. Ofter verification the site name is "recharge. Cube.in"please take necessary to recover the amount and take action on the site it decieving jio customers.in my account showing amount payed to razorpay software pvt. Kindly reply me the status...
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Kaushik Devvarma
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted but not refunded

Address:Chhatra Shangha Club,near Pragati Maidan, Nutan Pally, Krishnanagar, West Tripura, Tripura, 799001

I made a payment of rs 4513 at irctc app, through razorpay from google pay. The date is 28 march 2019. The money got deducted from my bank account but it says the transaction failed. I tried to contact the razorpay customer care but they don't even receive calls or emails. This is a fraud app, should be banned from running in all over he globe. It has become 3 days still the refund has not been done. My phone number is [protected]...
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A
Ajay_dev
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay-irctc ticket booking money deducted from bank account but irctc shows pending from bank end

Hi,
I booked a ticket from IRCTC app on 29 March 2019 from Calicut to Mangalore. For the Google pay transaction I choose Razorpay as the payment gateway. After submitting the details, a request of payment was sent to me in Google pay by razorpay and paid by me. Money was debited from my account but status for ticket was shown as pending from bank end in IRCTC and eventually the transaction failed in IRCTC after some time.
I...
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P
Pami Parikh
from Surat, Gujarat
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Order not received

I had placed the order on 17th march from this website with an online payment. Haven't received my order and not even a satisfactory reply from their end. On mailing them and asking for the same, they couldn't do anything about my order nor my money.
Hoping a reply from your end keeping the last hope for justice.
This is not how a customer should be treated or cheated. When a consumer shop online, he/she expects the...
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Yogendra Sastry
from Chittur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money has been deducted but says pending from the bank end on irctc

Hi,
I've booked a ticket on irctc app and paid using google pay upi ([protected]@okaxis) of amount rs 1180.98 on 26th of march at 2:37 pm and the money has been deducted through razorpay. Irctc@hdfcbank but the ticket hasn't booked and it was showing that the payment from the bank end is pending but the money was successfully deducted.
Please refund my money asap.
Reservation id: [protected]
Train no....
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P
Prashant2381991
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc

Address:Room no 204, Boys hostel, Doon University Campus, Mothronwala road P.O. Ajabpur Kedarpur, Dehradun, Uttarakhand, 248001

Hi,
The transaction id [protected] made on 22 march 2019 is not booked but the transaction amount of 880.49 has been deducted from my bank account. The payment is done through google pay & the medium is razorpay. Its still not accessible. I am not happy with how slow the process of online booking is through irctc. Every fellow passengers complain about it. Please help. Details are provided below....
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Deepthi1
from Narasannapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flash cash recovery team

My name is deepthi. Due to salary issue, i'm unable to make payment. I said the same thing to the recovery team. If im in some work, i disconnected their call. Immediately they r accessing my contacts. They are keep on calling my contacts, because of this flash cash recovery team, i reminded them many times. I'm going to attempt suicide. Flash cash recovery team is responsible for that....
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Debangshu71
from Morinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transactions in irctc ticket booking through razorpay.

Address:LPU, Kapurthala, Punjab, 144402

Hi,
I have booked two tickets from irctc app from razorpay payment gateway using upi. The tickets have transaction ids - [protected] (Booked on 19 march 2019) and [protected] (Booked on 23 march 2019). Amount has been deducted from bank account i. E. Inr 1890.49 for both transactions but the ticket is not booked with payment status - "pending from bank end". Since the tickets are not being booked, i am expecting refunds for...
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Sivakumar Kàthiresan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount paid your merchant myyphone.com consignment not received

I have placed the order through your gateway for your merchant of myyphone.com, to buy the smartphone. Regarding order placed, confirmation email or sms not received from your merchant. Amount is credited to your account merchant. I tried my level best to contact your merchant, but not used, because all the contacts are fraud. Now I need your help to get my money back. Seeking your valuable support in this regard.

Please help...br...
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