[Resolved] Razorpay — irctc upi payment failure

[Resolved] Razorpay — irctc upi payment failure

S Srikandhan from Chennai, Tamil Nadu Jul 9, 2018

I have paid for IRCTC Rail Connect App via Razorpay gateway and selected UPI. Then Rs 970 have been paid from my account to /[protected]@hdfcbank by this details on 4th Jul 18 but IRCTC did not receive the payment. Please process the refund immediately. IRCTC ID: kandhan20 Transaction ID:[protected] I have checked my IRCTC login and the booking details for payment made above are not appearing. Screenshot attached +1 photos Was this information helpful? No (0) Yes (0)
Aug 28, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Razorpay Customer Care's response Hi Srikanth! The refund: rfnd_AX1MGIoOjjRN45 of ₹ 545.00 has been successfully processed from our end on July 9th, 2018. We have updated you with the refund details on the mail with the ref no: 218858, please feel free to revert on the same mail thread in case of any further queries. Thanks and regards, Team Razorpay
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