| Address: Bhopal, Madhya Pradesh, 462046 |
| Website: Razorpay |
Dear sir,
I have booked tickets on 28 /06/18 on tatkal basis in kerela express but unfortunately tickets was not booked and my amount was deducted, many days are gone but my amount not refunded please take seriously action this razorpay cheated lakhs of people amount was not refunded proper time, and there Is no customer care from razorpay side, may I request to you please refund my amount as soon as possible. I have attached my ticket screen shot.
Aug 20, 2018
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
Razorpay Customer Care's response Hi Sushil,
We checked and see that the refund has been successfully processed for the transaction ID [protected] on 29th June, 2018. Feel free to drop a mail to [protected]@razorpay.com for further details, we would be happy to help.
Best regards,
Team Razorpay
[protected]
A refund for the UPI reference number 818811395238 of ₹ 385.00 has been successfully processed from our end on July 12th, 2018.
For further details, please feel free to write to us at [email protected].
Best Regards,
Team Razorpay.