Razorpay — Mandate generated and amount debited from my account

Address:Pune, Maharashtra

Dear Sir/ Madam,

Some mandate is created on my account and amount has been debited on 2 occasions.
Mandate ID- MMSICIC[protected]
Mandate Owner- CITI0RTGSMI
UMRN-ICIC[protected].

Details amount debited-
6th April 2022 - Rs. 3191
16th April 2022- Rs. 3546.

2 more transactions got declined on 19th April on account of insufficient balance which were worth Rs. 12409 & Rs. 5962.

Kindly look into the same and help cancelling these transactions and thereby reimburse the same.
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No revert from Razorpay customer support yet.
Still it is not resolved, neither am contacted from your support team.
Still the issue is not addressed, neither am contacted from any of your team member.

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